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“Super Comfortable & Friendly staff” 5 of 5 stars
Review of Country Inn & Suites Champaign-North

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Country Inn & Suites Champaign-North
2.5 of 5 Hotel   |   602 West Martketview Dr., Champaign, Champaign-Urbana, IL 61822   |  
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Ranked #8 of 23 Hotels in Champaign
Rochelle, Illinois
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
“Super Comfortable & Friendly staff”
5 of 5 stars Reviewed August 5, 2013

We were dropping my daughter off at University of Illinois and then checked in. The staff was super friendly and told us about a discount since we were U of I parents. The room was clean and had lots of space. The bed and pillows were very comfortable. When I called the front desk around 11 PM to ask for an additional bed sheet (I like to cover the top of the blanket), they were friendly and quick. Breakfast was pretty good and better than average. The location was close to the mall and many restaurants and 10 minutes from campus. This will be our first choice of a place to stay when visiting over the next two years. CAREFUL..... rooms book VERY QUICKLY during football home game days.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie I, General Manager at Country Inn & Suites Champaign-North, responded to this review, August 6, 2013
We are so excited to here you thoroughly enjoyed your experience with us! Our staff take pride in making sure everyone has a clean, comfortable room and consistently wonderful service while they are with us. We look forward to having you visit us again soon!
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184 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
Top Contributor
1,737 reviews 1,737 reviews
156 hotel reviews
Reviews in 334 cities Reviews in 334 cities
734 helpful votes 734 helpful votes
5 of 5 stars Reviewed August 3, 2013

The check in at the hotel started a pleasant stay at a well maintained Country Inn & Suites. The desk clerk was friendly and helpful. He apologized for not having our member welcome gift ready and advised if we would stop by later I could pick it up at the desk. I did just that and I certainly appreciate his generosity. The room was on the second floor however that did not present an issue as the elevator was always quick and easy to access. The room (suite) was nice and most of all spotless. The bathroom was stocked with nice towels and was clean. We had a comfortable night's sleep in a nice bed on a comfortable mattress. Breakfast the next morning was good and all the items were stocked, There was a newspaper delivered to our suite door. Just a great stay.---Thanks County Inn.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie I, General Manager at Country Inn & Suites Champaign-North, responded to this review, August 6, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed every part of your visit with us from the fast, friendly front desk staff to your great experience with our breakfast. We look forward to seeing you again!
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 23, 2013 via mobile

After having a horrible experience next door at the Wingate, we got a room at the Country Inn. First experience at this hotel chain and we love it! Wonderful staff, beautiful decor and rooms. Bed are SO comfortable and bathroom is a nice size that two adults can get ready at same time.
Breakfast was wonderful, waffles, fresh fruit, sausage, eggs and potatoes. Food tasted fresh.
Love the added touch of an USA Today paper being delivered to our door in the morning :)
We didn't have a chance to check out the pool area - but the front desk clerk did say the hot tub was closed for repair.
Thanks!!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie I, General Manager at Country Inn & Suites Champaign-North, responded to this review, July 26, 2013
Thank you for your feedback and for taking the time to write about your experience! We are delighted to read that you enjoyed the friendly and efficient front desk staff, our newly renovated guest rooms, and our breakfast. We look forward to your next visit with us!
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Pennsylvania
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 15, 2013

We stopped here on our way home from NE to PA. The rate was decent, it was close to the interstate and there were many restaurants nearby.

The front desk clerk was friendly and check-in went smoothly. When we got to our room it was freezing - the temp had been set to 50 degrees! We turned off the AC, opened the windows (85 degrees outside) and went to dinner, assuming the temp would normalize by the time we returned. Wrong. When we returned the temp was still a frosty 58. We asked the front desk clerk if it was possible for us to change rooms even though we had used the bathroom, including soap and hand towels, in our room. She found us another room and even checked the condition for us before we changed rooms. She was helpful and friendly throughout this process.

The room was comfortable but probably the best part about the king suite was that it actually had a door to close between the bedroom and other room instead of just an archway typically found in other hotels that advertise suites. This was perfect for us! My husband did his usual early riser thing at 5 a.m. and I was able to sleep until 7 a.m.

Breakfast was the typical breakfast found at most hotels of this quality. It's fine for what it is.

We will definitely stay here again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie I, General Manager at Country Inn & Suites Champaign-North, responded to this review, July 18, 2013
Thank you for your response on TripAdvisor. We are happy to hear you enjoyed our spacious newly renovated king suites and our front desk agent was able to assist you with your issue. I apologize the room was so cold for you. I will ensure this similiar issue does not happen again.
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Manila
Top Contributor
80 reviews 80 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 11, 2013

We didn't book the place ahead of time but the receptionist honored the internet rate after a long drive. It was a relief that we didn't have to fuss with print outs or booking on our phone. The lady was friendly and we will give them our business again if we visit Champaign again.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie I, General Manager at Country Inn & Suites Champaign-North, responded to this review, July 18, 2013
Thank you for your response on TripAdvisor. We are happy to hear you enjoyed your experience with us! We look forward to having you visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2013

We stayed here for corvette show at Assembly Hall and can't wait to stay here again next year! The hotel staff went above and beyond for the guests. They even had a car wash area so we could was our cars and provided towels for us. I travel several times throughout the year and haven't received this kind of service. Kudos to all the staff for making this the best stay we've had!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julie I, General Manager at Country Inn & Suites Champaign-North, responded to this review, July 11, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your experience with us! We look forward to seeing you again next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valley City
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 28, 2013

We have always enjoyed the Country Inn & Suites. This one was not the case ! Their excuse was because of being short handed...Even from the night before & knowing that there was a college graduation going on that weekend ??? Filthy pool and hot tub that stunk was not useable. I had specifically called ahead to be sure that they had one because I have fibromyalgia and find it a necessity when booking a hotel / motel. Certainly wouldn't have expected that, since all of the other Country Inns we have stayed at over many years, were always nice. Breakfast was the worst we have ever experienced ~. Items were brought out so that you had eggs only, then bacon, then potatoes, fruit wasn't replenished. If you were lucky enough to be in line waiting for more food you may get some. I always like eating meal items together :) As this was reported, others were complaining as well...but the staff could care less, they only got nasty when we complained. After we wasted our breakfast time with eating each item seperately (there were 4 of us ) and it cased us to leave later than planned to be on our trip back to Ohio. We ended up having to stop for food after we left. Upon check out as we were asked if our stay was alright, I voiced our displeasure & requested some compensation for the inconvenience the stay caused. Well they liteally blew up at me for that. (and this was the management too) For this kind of stay,we would have been better off & saved money at another motel like super8, motel 6, red roof, etc. I would never stay here again ! They may be okay if there isn't an event or nothing goes wrong, but to get treated with so much disrespect when there is a problem, I would advise everyone not to chance it, unless you feel that not getting what you paid for & inconvenience would be worth your hastle.

Room Tip: None of their rooms....Choose a different hotel
See more room tips
  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online Customer Support at Country Inn & Suites Champaign-North, responded to this review, July 6, 2013
We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service and breakfast that we can offer. To discuss your concern further, please contact Corporate Customer Care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites Champaign-North

Address: 602 West Martketview Dr., Champaign, Champaign-Urbana, IL 61822
Phone Number:
Location: United States > Illinois > Champaign-Urbana > Champaign
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Champaign
#8 Business Hotel in Champaign
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Champaign-North 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
This award winning property is located within walking distance of several dining choices and the Market Place Mall. Exit off of I-72 at exit 181 Prospect Ave and go north two blocks and turn right. Property offers a free daily Breakfast Buffet,free Internet access, Indoor Pool, 24 Hr Fitness Center, Room Service, 24 hr Business Center and much much more. ... more   less 
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Also Known As:
Country Inn & Suites Champaign-North Hotel Champaign
Country Inn And Suites Champaign-North
Country Inn Champaign North
Champaign Country Inn

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