I had some trouble in that the air conditioner in my room wasn't working. When they checked it and found that it needed major repairs, they offered me a new room and gave me a free breakfast voucher for the trouble. I was pleased with this response.
Check-in and check-out was slick, the pool looked fine although I did not use it, and the beds were exceptionally comfortable. Hallways were a little dingy but the rooms were cleand and the price was very good for the quality of the room.
- Official Description (provided by the hotel):
- *** Expanded & Upgraded Fitness Room *** Redecorated Indoor Pool & Whirlpool *** 37"LCD TV's in Every Room ***Experience the difference in service at the Holiday Inn & Suites Carol Stream The pride of Carol Stream, the Holiday Inn & Suites is located 4 miles west of I-355 off North Ave. (Rt 64), just a few minutes from companies such as Fuji Film, New Holland, Invensys, McKesson, Con Agra, Graphic Packaging, Spraying Systems, Inland Group, Smurfit Stone, Everpure, Planmeca, and more. Carol Stream is adjacent to Wheaton, Bloomingdale, Glendale Heights, and Hanover Park.This hidden gem boasts quality in every room, like free high-speed Internet, refrigerators, and pillow top mattresses. It also stands alone with its 2 room and whirlpool suites, which have been completely redecorated and feature 37" LCD & 42' Plasma TVs. Hospitals: Central DuPage Hospital and Glen Oaks Hospital. Colleges: Wheaton College and College of DuPage. Local attractions include the Billy Graham Center, Cantigny Museum and Center Ice Arena, only 25 miles from downtown Chicago with Metra Train service available to make travel easy. Families can enjoy shopping at several local malls, Cosley Animal Zoo, & Brunswick Zone (right next door). ... more less
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- Also Known As:
- Holiday Inn Chicago-Carol Stream Hotel Carol Stream
- Holiday Inn Carol Stream
- Carol Stream Holiday Inn