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“Nice Hotel” 5 of 5 stars
Review of Hampton Inn Carbondale

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Hampton Inn Carbondale
2.5 of 5 Hotel   |   2175 Reed Station Pkwy, Carbondale, IL 62901   |  
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Ranked #2 of 11 Hotels in Carbondale
Certificate of Excellence 2014
New Haven, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice Hotel”
5 of 5 stars Reviewed February 25, 2014

The rooms are beautifully painted, and the beds were so comfortable. I was pleasantly surprised to find a gorgeous and comfortable white bedspread, instead of those ugly, itchy, floral-patterned ones.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
    105
    58
    35
    12
    7
See reviews for
86
29
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70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Chicago, United States
1 review
5 of 5 stars Reviewed February 25, 2014

Don't hesitate or think twice when in the area about staying at The Hampton Inn Carbondale. It's nearest competitor, The Holiday Inn, can't meet the level of superior service The Hampton Inn provides.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2014

The Jessie (Ma) Houston Prison & Prison Ministries of Rainbow PUSH Coalition make a yearly 1 month tour of the Illinois Department of Corrections Facilites each year in February to bringing 'Black History' to the 'Offenders". We have such a history here in the United States that many are not aware of. Without a History A People Perish. The Hampton Inn's in each city have been our welcoming, comfortable, well price home away from home. Good food and variety.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dodge City, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 14, 2014

A tremendous Hampton facility. Excellent staff, clean facility, bright furnishings. Convenient to everything in Carbondale, especially nearby dining. Highly recommended. New breakfast items have made mornings very nice. Good coffee. It was a great family experience.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Charles, IL
Top Contributor
61 reviews 61 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed February 12, 2014

I primarily stay at Hampton Inns so have lots of room to compare. The hotel remains under renovation (wondering how long that is going to go on for?) Breakfast was good, rooms clean, beds comfortable as is standard for Hamptons. My surprises came on the following issues . . . Check in clerk wore no name tag, I was placed in a smoking room even though I booked non-smoking online (they did switch my room), the room had a lot of issues with cracking and peeling around the ceiling border, the noise from the road through the window was very, very loud~~I was able to run the fan on high which quieted most of the noise, but I found it surprising, it almost sounded as if the window was open. There was some type of sports group there from ISU which created a lot of hall noise, girls in and out of each others rooms and up and down the hallways until midnight. This is not the hotel's fault, but since this is in a college town I imagine this is a common problem. I would avoid this Hampton in the future.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Manteno, United States
1 review
2 of 5 stars Reviewed February 12, 2014

Room needed to be gutted and redone. Bed and pillows were old and worn. Carpet was stained. Bathroom was dark and dingy. Hotel is way over priced. Stayed there because it is close to Southern Illinois University. Wish we had stayed somewhere nicer.

  • Stayed February 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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brittany_foster, Front Office Manager at Hampton Inn Carbondale, responded to this review, May 29, 2014
Thank you for staying with us at our hotel. I appreciate your honesty and sincerely apologize if you found our hotel to lack the value you expected from us. We are always looking for reviews to provide insight into our hotel as this is an area we are actively examining. I welcome any additional comments or suggestions you would like to share. Your business is very important to us and I sincerely hope that you give us another opportunity and consider returning again. In the meantime, if I can be of any assistance, please feel free to contact me. We are always listening to our guests!

Thank You,

Brittany Foster
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newtown, United States
1 review
5 of 5 stars Reviewed February 12, 2014

Hampton Inn totally blows away other chain hotels in the area: clean, comfy, friendly and competent! Staff takes the time to make sure you are totally satisfied in all aspects of your hotel stay. Staff is tremendous! Building undergoing renovation - very nice to see updated decor!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Carbondale

Address: 2175 Reed Station Pkwy, Carbondale, IL 62901
Phone Number:
Location: United States > Illinois > Carbondale
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Carbondale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Carbondale 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Discover hotels in Carbondale, IL, and book the Hampton Inn Carbondale for your next business or leisure trip to southern Illinois. Perfectly located on the east side of Carbondale, close to many restaurants, golf courses and public parks. All hotel guests can take advantage of our free, hot breakfast buffet daily and 24-hour Suite Shop. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 
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Also Known As:
Hampton Inn Carbondale Hotel Carbondale
Carbondale Hampton Inn

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