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“Marriott Chicago Southwest at 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527” 5 of 5 stars
Review of Marriott Chicago Southwest at Burr Ridge

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Marriott Chicago Southwest at Burr Ridge
3.5 of 5 Hotel   |   1200 Burr Ridge Pkwy, Burr Ridge, IL 60527   |  
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Ranked #1 of 4 Hotels in Burr Ridge
Certificate of Excellence 2014
Flanders, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Marriott Chicago Southwest at 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527”
5 of 5 stars Reviewed November 5, 2012

On Sept 30 2012 ,My daughter got merried at marriott Hemant Mulhotra and staff help make this day go easy everything was looked after , rooms were cleanand spacious
Thank you Marriott and Hemant Mulhotra and staff to make this important day for my daughter wedding ,the food , the service so perfact .We would definitely come back to and recommend to our friends. Thank you very much for making one memorabel wedding . thanks Hemant

Room Tip: it was just a good expiriance ,I would say if you are in this area use Marriott .
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review, November 9, 2012
Dear smita1227

Thank you for choosing the Chicago Marriott Southwest at Burr Ridge as your host for such a special event. We are delighted to hear that you and your family enjoyed the services provided by our team. Congratulations on your daughter’s marriage.

Yours in hospitality

The Chicago Marriott Southwest at Burr Ridge Team
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292 reviews from our community

Traveler rating
    145
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Oxford
Top Contributor
57 reviews 57 reviews
38 hotel reviews
Reviews in 26 cities Reviews in 26 cities
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed October 14, 2012

I stayed here for over a week while working at Argonne National Lab. The hotel is well located for the national lab and the shuttle bus will take you there in the mornings, which was a really nice feature.

The rooms are large and comfortable, though a little dated. The bed in particular was great and I slept well while at the hotel, which was important as I was working late shifts. The room had a large TV and a good choice of movies. The room didn't have a mini bar which would have been good but there is a pretty decent bar downstairs and a small shop at reception.

The bathroom was good and had a quite nice bath for a long soak after a long day.

The bar was good and the staff were friendly and attentative. There's also a nice patio area overlooking the lake where I had dinner and drink on a couple of occasions. The hotel being quite out of the way means its quiet, which makes the patio area quite relaxing.

The food and room service and were pretty decent and there is a good selection, most of which I tried during a week or so stay.

I didn't explore the surroundings that much but there appeared to be quite a few shops and restaurants in walking distance. The hotel is a long cab ride form downtown Chicago, so not really a good location for that in all honesty.

Overall, its a good hotel for a business stay and I would recommend it for that purpose.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review, October 23, 2012
Dear GLD2

Thank you for choosing to stay at the Chicago Marriott Southwest at Burr Ridge while working at Argonne National Labs. We are delighted to hear that you took advantage of our multiple amenities, including our shuttle service and room service. We strive to provide exceptional guest service and we would like to thank you for recognizing our team members for being friendly and attentive. We do have multiple shopping and restaurant options within walking distance at the Burr Ridge Village Center and hope that you are able to explore this area during a future visit.

Yours in hospitality

The Chicago Marriott Southwest at Burr Ridge Team
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Houston, Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 4, 2012

I was here for few days for a workshop. I really don't think you can go wrong with this. Rooms are good, Food is fine and staff is very professional. One night we were working late hours and needed coffee at around 12:00 AM We were pleasantly surprised with quick service.

Overall I would say the hotel won't wow you with first impression but has lot going for it, I would highly recommend.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review, October 9, 2012
Dear samkool

Thank you for joining us the Chicago Marriott Southwest at Burr Ridge for your workshop. We are glad to hear here that you would highly recommend our property, finding our team to be very professional. We look forward to hosting you during your next visit to Burr Ridge.

Yours in hospitality

The Chicago Marriott Southwest at Burr Ridge Team
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Otter Lake, Michigan
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 3, 2012

My husband (and extended family) stayed at this hotel for my brother's wedding on Sept 30th. Other than having very rude neighbors who chose to feed thier crying baby outside our door at 6:30 am or party in the hallway with their entire extended family until at least midnight, it was a great stay. The room/bed was clean & comfortable. The bathroom shower head was a bit too low for the taller individual (our family is 6'tall or taller). The breakfast buffet & room service was delicious (room service gives you PLENTY of food) and punctual. Elevators were quick, parking plentiful & free.The wedding/reception facilities were beautiful and the catered food was great (I don't know if it was an outside caterer but we had both indian and american foods). It is about a 30 minute drive West of downtown Chicago (depending on traffic) and close to the expressway & somewhat upscale, outdoor shopping center. I have no need to ever stay here again, but probably would if I did have business near here.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review, October 9, 2012
Dear mcdana22

Our team was delighted to host you and your family for the wedding event on September 30th. From room service to wedding service, we appreciate that you have taken the time to provide feedback regarding your families experience utilizing our multiple amenities offered at our full service facility and in the surrounding Burr Ridge Village Center.

Yours in hospitality

The Chicago Marriott Southwest at Burr Ridge Team
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North Myrtle Beach, South Carolina
Top Contributor
95 reviews 95 reviews
27 hotel reviews
Reviews in 46 cities Reviews in 46 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 28, 2012

My wife and I and another couple spent four days here and we were totally pleased with the experience. We both had suites which were very comfortable and quiet and just perfect for an extended stay. They were nicely decorated and furnished. The bathrooms were small but nice and clean. The hotel is in a very pretty setting which a nice upscale shopping area within walking distance with several nice restaurants. Our rates included breakfast which was a very nice buffet with an excellent variety of selections. The service was very friendly and attentive. Of particular note was the friendly and very helpful front desk staff, they were truly outstanding.
We certainly would consider returning during our next trip to the Chicago area. One particularily nice amenity was the availability of an excellent cup of Starbucks coffee in the lobby early in the morning.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review, October 1, 2012
Dear Zaxby

Thank you for choosing the Chicago Marriott Southwest at Burr Ridge for your four day visit. We are happy to hear that you, your wife, and your travel partners found the guestroom suites comfortable and also that you were able to jumpstart your day with our breakfast buffet and Starbucks coffee. You need plenty of energy to tackle the variety of shopping that the Burr Ridge Village center has to offer. We look forward to hosting you again when visiting Chicago.

Yours in hospitality

The Chicago Marriott Southwest at Burr Ridge Team
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Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 5, 2012

We needed a place to stay overnight on our way home and finally found a great AAA rate at the Burr Ridge Marriott. The room was clean and well appointed, the common areas of the hotel are very attractive and upscale. The pool was nice but almost too secluded (I'm not sure I would have felt comfortable by myself.)
We were clued into a very good deal on the breakfast by the person who took our reservation; we paid $10 per room for the delicious breakfast buffet (so since there were 4 of us in one room it was really inexpensive.) The front desk didn't mention it when I checked in but were very accomodating when I asked.
The only negative about the hotel is that while it is next to a nice area of upscale shops and restaurants, there were no convenience stores or gas stations in evidence.

Room Tip: Ask the front desk about getting the breakfast package added to the room.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottBurrRidge_IL, General Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review, September 10, 2012
Dear Ellen_EL

We would like to thank you for taking the time to comment on your recent stay with us at the Chicago Marriott Southwest at Burr Ridge. The team is happy to hear that your guests found our hotel clean, upscale and accommodating. Taking advantage of our AAA discount and enjoying our breakfast buffet. It sounds like you were looking for some convenience store items that could not be found within the Burr Ridge Village Center. You can always check our offerings in our 24 hour gift shop located next to the front desk for many of your needs. We look forward to your next visit to Burr Ridge, IL.

Yours in hospitality

The Chicago Marriott Southwest at Burr Ridge Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 12, 2012 via mobile

I was very impressed by this hotel. It is only about 10-15 minutes outside of the city and has free parking. The rooms were adequate, there was a nice bar with good food and the swimming pool and fitness center were excellent. The hotel is also situated near a nice outdoor mall for next day shopping. I thought the staff was very courteous as they went to get us a crib at a nearby Marriott because they were all out. I will definitely stay at the hotel again.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottBurrRidge, Manager at Marriott Chicago Southwest at Burr Ridge, responded to this review, August 14, 2012
JL Howard- Thank you for sharing your great feedback from your recent stay. We are delighted you enjoyed the hotel as well as the nearby Burr Ridge Village Center, our Ciazza Restaurant and Lounge and the many other great services we offer. We look forward to being your hotel of choice on your next trip to the area. Thanks again!

Kindly,
The Marriott Burr Ridge Team
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Additional Information about Marriott Chicago Southwest at Burr Ridge

Address: 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527
Location: United States > Illinois > DuPage County > Burr Ridge
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Burr Ridge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Chicago Southwest at Burr Ridge 3.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Marriott Chicago Southwest At Burr Ridge Hotel Burr Ridge
Marriott Burr Ridge
Burr Ridge Marriott

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