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“Great Service, best bang for your buck at mdw” 5 of 5 stars
Review of BEST WESTERN Inn & Suites - Midway Airport

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BEST WESTERN Inn & Suites - Midway Airport
2.0 of 5 Hotel   |   8220 South Cicero Ave, Burbank, IL 60459-1510   |  
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Ranked #1 of 2 Hotels in Burbank
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Service, best bang for your buck at mdw”
5 of 5 stars Reviewed December 21, 2012

We got in real late at night, probably 1a, and all they had left was a two-double. The guy accommodated the rate we found earlier online and was really cool. Checked us in quick so we could got to bed after 20+ hours stuck in airports.
Room was clean and the pillows are awesome.

Anyway, best part was in the morning. I woke up after the breakfast closed (930a), went down there and the lady working already put everything away. She was so nice, brought everything out, I made a bad a bad [--] personal waffle, had some eggs and sausage, good coffee out of the machine. I was impressed, very cool of her and she was just all about making it good experience. Cheesy I know, but true.

And now I'm about to tear up Michigan Ave with some xmas shopping.

Very nice people here from my experience. happy holidays everyone-

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
DFW
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 15, 2012

I travel all the time for business/pleasure and typically don't stay at BW but Residence Inn. This was a last minute booking to see a friend that became paralyzed in Chicago on Thanksgiving day so your location to Christ Advocate Hospital was perfect. The hotel check-in process was smooth and the young gentleman that checked me in was knowledgeable and professional. My room appeared generally clean but lighting was poor by the couch. My disappointment came when I attempted to lay my coat on the small couch and noticed how dirty the arms and headrest were on the couch. I raised up a cushion and saw a big dark stain under it.Typically i would have checked out or asked for another room but it was late and I had a long day. So I figured if this couch which is obviously dirty then the comforter and everything else inn teh room also must not be clean. I went to the front desk and requested that either the filthy couch be removed from the room or cleaned the next day while I'm out. The young man that checked me in apologized and entered my request in the computer system. The next evening upon my return to the room someone tried to clean the couch and tried to remove the stain(area still wet with cushion on top) arms/headrest still dirty. I prefer to have a clean room with no couch then a filthy one that is un-useable. The contential breakfast was very weak as well. My friend's wife I came to visit was staying at Marriott Residence Inn for the same price I was paying at your hotel $80.00. That's your competition and you missed the mark in getting a new customer.

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 6, 2012

I wanted a nice and cheap ladies night out, but the only thing I got was the cheap. The lady that was at the front desk was hounding me about throwing some big party and sneaking people in the hotel to use the pool. I'm not sure what kind of guess you guys have had in the pass but they totally made it hard for me to relax and enjoy ladies night. It was like I was being watched the whole time I was there. Not to mention the sheets had spots on them. I don't think I will be a returning customer.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 1, 2012

Creepy area, creepy people hangout there. I wonder if some actually live there. The guy at the front desk was very nice but that is the only positive. The Sheets on one of the double beds looked like they hadn't been washed for awhile.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Arrowhead
1 review
5 of 5 stars Reviewed November 28, 2012

Very comfortable, clean and friendly~ Perfect location from airport and economical. The indoor pool/jacuzzi was a nice touch and the fact that they made exceptions for us with the time/use of the facility since we were weary from our trip, was nice!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Inn & Suites - Midway Airport

Address: 8220 South Cicero Ave, Burbank, IL 60459-1510
Phone Number:
Location: United States > Illinois > Burbank
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Burbank
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn & Suites - Midway Airport 2*
Number of rooms: 86
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Also Known As:
Best Western Inn And Suites-Midway Airport
Best Western Inn & Suites-Midway Airport Hotel Burbank
Best Western Midway Airport
Burbank Best Western
Best Western Burbank

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