First and foremost, the picture posted IS NOT the hotel! I reserved this hotel through Hotels.com the day before arriving. I took my family to a concert at Toyota Park and did not arrive at the hotel until midnight not realizing that the hotel did not fit the picture from the website. When we got there, the parking lot was full which led us to believe the place was actually busy. There was trash all over the property, windows filthy and broken. As I entered the facility, which smelled like mold, and after reading recent reviews, yes there was latin music blasting from a party! The place was very sketchy, as I asked about my reservation there was argueing in the hall with a wedding party. My reservation was never confirmed through Hotels.com although they told me and charged me for the hotel. Management claimed they were booked solid did not have any of my information. The female receptionist was not professional nor was the manager. While I voiced my frustration with management, the wedding party behind me starting fighting! I told the manager I will not be staying there and I ran out of the building! I called the local building inspector two days later and they are aware of the problems this hotel has! This hotel should be condemned! Google Map this place, trust me!
- Reservation Options:
- TripAdvisor is proud to partner with Hotwire, Expedia and Travelocity so you can book your Midwest Hotel in Burbank reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.