DON'T BOOK WEDDING BLOCK HERE!
If having your block of rooms expire without warning 4weeks prior to the wedding is your thing, then the Aloft Hotel is your place. They offer a lovely amount of stress on soon to be brides and grooms, by forcing them to scramble and find new accommodations for all their guests just weeks before the big day. Sarcasm aside, the Aloft hotel provided us with absolutely no warning or foresight that we were approaching the cutoff day to have a certain amount of rooms booked to hold our block. Had they just given us a single warning, we would have happily called our procrastinating guests, or we would have temporarily reserved the rooms on our own credit card. Instead, we found out from guests trying to book rooms that none were available and our block had expired a week ago. To my amazement, when I immediately called and spoke to Meghan in their sales department, she offered no solutions or explanation other than “that is the rule that is covered in the contract you signed 9 months ago”. Shame on me for assuming that a hotel might have a policy, or just the common courtesy and smarts, to notify a party of 10-20 rooms that they risk losing all their rooms and shuttle to and from the reception if they don't have a certain number of reservations in the next few days.
- Official Description (provided by the hotel):
- Aloft Bolingbrook, located in The Promenade shopping center near Mac's, Ikea, and the Arena Auto Auction; is just a short drive to Chicago. Our hotel has a fully-outfitted boardroom and free wifi. ... more less
- Reservation Options:
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- Also Known As:
- Aloft Bolingbrook Hotel Bolingbrook