We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable and Clean!” 5 of 5 stars
Review of Doubletree By Hilton Bloomington

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Doubletree By Hilton Bloomington to your Saves list
Doubletree By Hilton Bloomington
3.0 of 5 Hotel   |   10 Brickyard Drive, Bloomington, IL 61701 (Formerly Radisson)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Earn Double Points
Ranked #1 of 23 Hotels in Bloomington
Clinton, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Comfortable and Clean!”
5 of 5 stars Reviewed July 31, 2013

Wow! We have stayed at the DoubleTree a few times and have always been impressed. This time they exceeded our expectations!!! The room was super clean and the bed exceptionally comfortable. The breakfast the next morning was the best we have ever experienced in a hotel! They had everything from scrambled eggs, bacon and sausage to fresh fruit and oatmeal. They even had an omelet bar! I would highly recommend this hotel to anyone and everyone. The chocolate chip cookies you receive upon arrival are the best ever too! Hands down a 5 Star Hotel Experience!!!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this review, August 27, 2013
Dear Mwalsh5576,

Thank you so much for all the kind words. We strive each and every day to exceed expectations and I am very pleased to see we were able to do that for you. We want every guest experience to be one for the record books and our wonderful staff only helps to ensure this happens. I am happy to hear you enjoyed everything from the bed to the breakfast. I hope we can have you back again in the future and that we only continue to exceed your expectations of our hotel. Thank you and take care.

Rodney Brittain
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

442 reviews from our community

Traveler rating
    237
    126
    36
    25
    18
See reviews for
111
70
22
189
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Any
English first
Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 31, 2013

Overall, it was a nice hotel and we enjoyed our stay but we did have some issues. The room was in need of some updating to bring it in line with other Doubletree hotels I've stayed at - the air conditioning was noisy and hard to adjust and the bathroom was showing some significant wear. The staff were good and efficient and I enjoyed the breakfast (so much better than a Hampton Inn, which was our other possibility).

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this review, August 27, 2013
Dear Dave R,

Thank you for taking the time to write this review. I am sorry to hear you had some issues during your stay. We strive everyday to become the best hotel we can be, and we try to work on the little things as well as the big things to make every guest experience positive, adn we have a wonderful staff here to help ensure that happens. I will pass along your concerns with our hotel to the proper parties and we hope we can see you back in the future. Thank you again and take care.

Rodney Brittain
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macomb, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 18, 2013

We stayed at the Doubletree in Bloomington July 10-13. We got off to a rocky start. We checked into our room but left within 45 minutes for a dinner engagement. Upon our return, the room felt a little warm, and the air conditioning unit seemed a little noisy. We tried to adjust the temperature, but woke up at about 2:30 a.m. in a hot room with an air conditioning unit which sounded like a lawn mower was running in our room. We called down to the desk, and they said there was nothing they could do about the air conditioning, but would move us to another room. We weren't happy about packing up and moving, but there really wasn't another choice. The room they moved us to also had an air conditioner that wasn't working correctly, and the bathroom was not clean. We were then moved to yet another room. This room had a working air conditioner, and was very clean. The representative from the hotel who handled this situation was very nice, and I believe sincerely felt very bad for us. She made sure the room was comped for that night. After that first night, our stay was quite nice. The room was clean, and the breakfast provided by the hotel was great. The hostess in the breakfast room was very friendly and welcoming. I would recommend this hotel, but be sure to make sure your air conditioner is working and the bathroom is clean before you unpack!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this review, August 27, 2013
Dear Terry H,

Thank you very much for taking the time to review your stay with us. I am very sorry to hear about the inconveniences you experienced during your time here with us. We appreciate your feedback and will use it to help make this hotel the best it can be. I can assure you that we have our Chief Engineer working on our units on a daily basis to ensure that they are in the best working condition for our guests. I am glad to see that after the initial issues that you were able to relax and enjoy your time here in Bloomington. I am very sorry again and I hope we can have you back in the future as a guest. Take care.

Rodney Brittain
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Illinois
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 1, 2013

This is a gorgeous hotel, and the beds were very comfortable. The pool and hot tub were nice also. The breakfast was good, but had we not gotten it for free (government rate) I wouldn't have paid the $8 for it with a Panera across the parking lot. They also charged $10 for internet service in the room, but it was free in the lobby & business center.
The only problem we had with the room is that the showers were made for people under 5 feet tall. We aren't overly tall people, but we had to hunch down to wash our hair.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this review, August 27, 2013
Dear AWearytraveler,

Thank you for taking the time to write this review of your stay. We take every guest suggestion into consideration and are always striving to make every experience a positive one. I am sorry to hear that we were not able to meet your needs in every way. I will address the shower head issue as we want to ensure that out hotel is convenient for all guests, not just some. We have found with the internet charge that guests would prefer a charge to have a higher quality WiFi connection as opposed to not. I am sorry that this was an inconvenience to you during your stay though. I hope that we can have you back again as our guest in the future. Thank you again and take care.

Rodney Brittain
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, United States
1 review
5 of 5 stars Reviewed July 1, 2013

The staff is outstanding and the beds are the best in town. Exceptionally convenient for consultants working at State Farm. I'm not sure why I need to post a minimum of 200 characters. This requirement is quite annoying. Especially since this error message doesn't go away after 200 characters.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this review, August 26, 2013
Dear Barbara W,

Thank you for taking the time to write your review of your stay here in Bloomington. I am so happy to hear your enjoyed your time with us. We hope we can have you back for another wonderful and restful stay while in Bloomington-Normal. Thank you again and take care.

Rodney Brittain
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 26, 2013

Booked 2 rooms for 2 nights for a wedding. Friendly greeting but we missed the cookies (not that we need to increase our waistline so thanks that they weren't available). Offered complimentary water in our rooms as we were card members. Aimable, efficient, pleasant staff. Rooms very clean and worked out great for us as the wedding was downstairs - perfect for dancing the night away and not having to worry about driving home. Buffet breakfast very good, liked the omlettes and the service was great. Do check your credit card after you leave as we were charged for the complimentary water. It was only $3 but I could have bought a case for that at my local supermarket. Penny pinching I know but work it out if everybody was charged $3 - that would soon add up. I did contact the corporate office for a refund but I am still waiting. Michael Rxxxx (ref # 10183378)told me that the amount had been refunded but still can't see it then he stopped responding to my emails. So apart from that little hiccup, a good place to stay. You can tell the people working there are working as a team and striving to provide excellent customer service.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 26, 2013

This is a good hotel but a bit pricey for the area. I was very disappointed by the in room internet charge. TGIF on site is a plus. Good pool for a hotel. I have enjoyed the breakfast buffet during previous stays but did not partake this time. There is a Starbucks within easy walking but be careful, there is not a sidewalk.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this review, August 26, 2013
Dear gregwhiz,

Thank you for taking the time to write a review of our hotel. I am sorry to hear that your stay was not everything you hoped for. We do try to make every guest experience an excellent one, and I'm sorry if we were not able to do that for you. We did just recently upgrade our in room WiFi and made sure to research before we did, and we found that a majority of guests would prefer a charge for WiFi in order to have a higher quality of internet. However, I do apologize that this was an inconvenience for you during your stay. We hope we can have you back as a guest in the future and hopfully make your stay a top 10 experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Doubletree By Hilton Bloomington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree By Hilton Bloomington

Address: 10 Brickyard Drive, Bloomington, IL 61701 (Formerly Radisson)
Phone Number:
Location: United States > Illinois > Bloomington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Bloomington
#2 Family Hotel in Bloomington
#3 Romantic Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Doubletree By Hilton Bloomington 3*
Number of rooms: 197
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Bloomington, IL, is located just minutes from everything Bloomington/Normal has to offer. Our hotel in bloomington, IL offers complimentary shuttle service to and from the BMI airport and the AMTRAK, all you need to do is tell us when you need to catch your flight or train. With our conference center set to accommodate up to 900 people, we're ready for your largest group and/or event. We're equipped with AT&T Stay Connected WiFi, indoor swimming pool, hot tub, sauna, and fitness center. We look forward to welcoming you with a warm, decadent DoubleTree Cookie. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Priceline, Cheap Tickets, Orbitz, BookIt.com, Travelocity, Hotels.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Doubletree By Hilton Bloomington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Bloomington Hotel Bloomington
Doubletree Bloomington
Bloomington Doubletree

Owners: What's your side of the story?

If you own or manage Doubletree By Hilton Bloomington, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.