As a Corporate Travel Agent, I book and stay at many properties for personal and business. I love this staff and hotel so much that when I return to Chicago for my son's athletic competitions every year, I chose this hotel, outside of the city, simply for their staff!! It is very clean and inviting, providing the right touches of comfort. I love the separate bedroom suites, with 2 tv's, which allows my children their own space and us our own space during down time. The assitant manager at this location is exceptional at what he does, he is genuinely kind and considerate of each individual's needs and his attentiveness is top notch. The staff never seems overwhelmed and is always ready to help you with ease, regardless the time of day. I enjoy the common area with large tv, comfortable seating w/ottomans and relaxing by the fireplace. I would strongly recommend this property based solely on it's staff alone. The breakfast options are vast, the pool/spa area are well kept and maintained daily. Staff is always willing to assist with directions, offer recommendations on the vast dining options, provide feedback on attractions, transportation options, services and many other things.