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“Perfect Overnight Stay” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Twin Falls

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Holiday Inn Express Hotel & Suites Twin Falls
2.5 of 5 Motel   |   1554 Filmore Street, Twin Falls, ID 83301   |  
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Ranked #8 of 16 Hotels in Twin Falls
Portland, Oregon
Top Contributor
102 reviews 102 reviews
24 hotel reviews
Reviews in 44 cities Reviews in 44 cities
79 helpful votes 79 helpful votes
“Perfect Overnight Stay”
4 of 5 stars Reviewed February 1, 2014

This Holiday Inn Express feels brand new with everything we needed and more. Most importantly, all was clean, up-to-date and there was a warm welcome at the front desk. There is an indoor pool & hot tub, business center, snack & incidentals gift shop, as well as, large room for the complimentary breakfast. It is conveniently located off rte 93 near Costco and other shopping centers. The room was spacious and quiet with retro Holiday Inn photos on the walls.

We saved $ by booking on line rather than directly booking with Holiday Inn.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, February 5, 2014
We're glad that you enjoyed our hotel and all of it's amenities, as well as it's very convenient location. We have a strong commitment to our guests receiving the service and cleanliness expected when staying at Holiday Inn Express. Thank you for posting and we hope to see you again soon!
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127 reviews from our community

Traveler rating
    67
    38
    11
    5
    6
See reviews for
33
51
9
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Columbus, Ohio
Top Contributor
142 reviews 142 reviews
125 hotel reviews
Reviews in 125 cities Reviews in 125 cities
248 helpful votes 248 helpful votes
5 of 5 stars Reviewed January 18, 2014

HIE hotels are consistently good places to stay. The hotel in Twin Falls lives up to the quality we expect. Room was clean and quiet with comfortable beds. Breakfast area clean and well-stocked. We stayed here in August 2012. We had just checked out when I received an emergency call to come home. Hotel went out of their way to help by letting us back into our room so we could made emergency arrangements.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, January 20, 2014
Thank you for staying with us again while in Twin Falls. We're glad we were able to help out in your time of need. We'll be looking forward to having you stay with us again next time you are in the area.
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North Pole, Alaska
Top Contributor
102 reviews 102 reviews
12 hotel reviews
Reviews in 32 cities Reviews in 32 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 29, 2013

The rooms were gorgeous and extremely clean. I would of even felt comfortable relaxing in the bath tub had it not been a short overnight stay while traveling through. The hotel was clean and staff was friendly. Quick check in. Would stay here again for sure.

Stayed December 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, January 20, 2014
We're glad you enjoyed your recent stay with us. We appreciate you taking the time to post of your experience at Holiday Inn Express Twin Falls, and we thank you for your business!
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DeLand, Florida
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 22, 2013

Is the best holiday inn express so far...the location is not easy when you are traveling ...the GPS wont take that adress....It was very clean bright and happy.....the breakfast was wonderful.....the only bad thing was that the elevator was not working so we had to carry the luggage thru the stairs.....looks like it needs some update......

Room Tip: All good rooms
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, October 28, 2013
I am so sorry you experienced problems with the elevator during your stay. I hope you will stay with us again if you are in Twin Falls as our elevator is generally very dependable and problem free. Thanks for staying!
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Boise, Idaho
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 3, 2013

I've stayed at many Holiday Inn Express Hotels over the years, and this one was just so-so. I was put-off when I called the hotel directly to make a reservation and was asked if I would participate in a survey after the call. I agreed and thought it would be about the service I had received; instead, I got a sales pitch about how lucky I was to "win" a free stay at a new Holiday Inn property, and how I would only need to put down $199.00 to book my free stay. I have never experienced that before and it left a bad taste in my mouth.

My stay was okay. Usually as a Priority Club member, I receive a small bag with water and snacks, but not at this hotel. Also, most Holiday Inn Express hotels put out warm cookies and milk in the evening, but I didn't see those either. Everything else was as expected.

I have stayed in La Quinta and the Best Western in Twin Falls, and both were equal to or better than the Holiday Inn Express.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, September 11, 2013
We appreciate you sharing your concerns with us. We have been investigating the information you received after making your reservation, and I will contact you personally to discuss this issue.
I apologize that you did not receive fresh baked cookies and a chilled bottle of water upon check in as it is our standard to provide these to all of our Priority guests as a thank you for your loyalty and for staying with us as we recognize that you have other hotels options in town and we appreciate you choosing Holiday Inn Express.
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Seattle, Washington
1 review
5 of 5 stars Reviewed August 21, 2013

This is a great hotel compared to the others in town. The staff was very competent and helpful, they gave me a very good rate on the room (better than all the other hotels). It's in a great location. The room, bed, gym, parking, and breakfast were good and up-to-date. I am a healthy eater and avid gym user so it met my standards. Highly recommend this hotel.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, August 26, 2013
We are glad that you stayed with us and that our hotel met your expectations and your needs. We have many options for a healthy breakfast, and our fitness room has lots of windows so you don't experience that "closed in" feeling you get in a lot of hotel gyms. See you next time!
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Ogden, Utah
Top Contributor
282 reviews 282 reviews
48 hotel reviews
Reviews in 96 cities Reviews in 96 cities
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed August 14, 2013

We rented three rooms when my mother in law passed away. They were very helpful and gave us very reasonable rates for all three rooms. The breakfast was delicious.
v the pool was very spacious, and quite big. Therebwas also a very nice gym.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, August 15, 2013
Please accept our condolences. We are glad we could provide a gathering place for you to meet and spend time with your family during this time. We hope you will come back again on a happier occasion. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Twin Falls

Address: 1554 Filmore Street, Twin Falls, ID 83301
Phone Number:
Location: United States > Idaho > Twin Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Twin Falls
#6 Business Hotel in Twin Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Twin Falls 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Twin Falls is conveniently located just a short distance away from the world famous Snake River Canyon and the famous T.B. Perrine Bridge. Not only will all of your business and travel needs be met with one of our spacious suites but because we are located very close to several of the areas local attractions you will be able to find several activities to unwind after a long day. With all of the beautiful natural resources the Magic Valley has to offer close activities will include: golf at one of our several local courses, white water rafting, guided scenic boat tours to Pillar Falls, fishing, water and snow skiing, tennis, rock climbing, and area cave tours. The breathtaking Canyon Rim Trail which runs from the Perrine Bridge to the Niagara of the west Shoshone Falls.While you are staying don't forget to try local restaurant favorites such as Rock Creek, Jakers, and Idaho Joe's. With the College of Southern Idaho, Lamb Weston, Glanbia, Falls Brand, and the Amalgamated Sugar Factory all very close, this hotel is the ideal place to set up shop. And when it comes to shopping we are located just across the street from the Magic Valley and Canyon Rim Malls, and with stores like Best Buy, Sportsman Warehouse, Shopko, Sears, and JC Penny just to name a few, you will find everything you are looking for. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Twin Falls

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