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“Comfortable hotel with a great breakfast!” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Twin Falls

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Holiday Inn Express Hotel & Suites Twin Falls
2.5 of 5 Motel   |   1554 Filmore Street, Twin Falls, ID 83301   |  
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Ranked #8 of 16 Hotels in Twin Falls
Madison, Wisconsin
Top Contributor
109 reviews 109 reviews
12 hotel reviews
Reviews in 41 cities Reviews in 41 cities
47 helpful votes 47 helpful votes
“Comfortable hotel with a great breakfast!”
5 of 5 stars Reviewed December 14, 2012

We stayed two nights on a family visit to the area. The room was clean and quiet; the beds comfortable. We enjoyed the pool area and hot tub. The breakfast room is pleasant and well appointed. The breakfast itself had lots of options, both hot and cold. The cranberry juice was a little thin, but the orange was good. We will definitely stay there on another trip to Twin.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, December 21, 2012
Thank you for staying with us recently. We wish you and your family a happy holiday season, and much joy in the New Year!
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127 reviews from our community

Traveler rating
    67
    38
    11
    5
    6
See reviews for
33
51
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15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 4, 2012

What a great place, rooms very nice and clean. Anna the front desk receptionist was awesome the entire staff is always smiles makes ya almost forget your in a motel!!! I was there from thanksgiving day till dec 4th sad that I had to leave, cannot wait to return.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, December 5, 2012
Thank you taking the time to post information on your experience while staying at our hotel. We're glad that you were able to stay with us over the Thanksgiving holiday, and hope to see you again soon!
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London, United Kingdom
Top Contributor
145 reviews 145 reviews
37 hotel reviews
Reviews in 80 cities Reviews in 80 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed November 28, 2012

Just passing through, what a shame could have stayed much longer. Warmest of welcomes ,we even had mail from home waiting for us . First class staff,called us within half an hour of arriving to ask if everything in our room was ok. Beautifully decorated throughout. Swimming pool was really nice,large and lovely temperature. Good breakfast,free parking could not speak highly enough of this hotel,would stay again anytime . When approaching Twin Falls from the east we drove over a large bridge just prior to arriving at our location.If you get the chance pull into the car park on the right ,get out and enjoy one of the most spectacular sights I have ever been fortunate to see..Easy walk to loads of choice for dinner etc..

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, November 30, 2012
We are pleased that you stayed with us during your trip through Southern Idaho. More people are starting to recognize Twin Falls as a place to spent time, not just to pass through, and I am glad that you enjoyed your time here. Our staff is always willing to share information that will highlight your visit to the area, and our hotel is equipped with amenities to help our guests enjoy their time here. We wish you safe travel home and happy holidays!
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Memphis, Tennessee
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 13, 2012

This was my 1st experience staying at a holiday inn express, and it won't be my last! upon arrival I was warmly greeted and welcomed to the hotel and city. I was only in town for 1 night (11/11) for business. The hotel looks brand new. The lobby is updated with plenty of seating in a lounge area, with fireplace and 2 flat screens. The rooms are clean and modern. The bed was firm, but I prefer a firm bed. The hotel is located in an ideal location, just off US93, the main drag thru town, but not too close that you hear the traffic.A gas station/subway restaurant is just a block to the right. Free hot breakfast included biscuits and gravy, donuts, bagels, eggs, coffee and juices. Almost any other restaurant you can think of is just a quick drive down US93. Everybody I interacted with in Idaho was friendly. A great place to visit. Be sure and check out Shoshone Falls!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, November 14, 2012
Thank you so much for staying with us recently. We're glad you enjoyed our great hotel and took advantage of it's excellent location in Twin Falls. Shoshone Falls is certainly a must-see when visiting Southern Idaho. We're looking forward to seeing you next time you travel through Twin Falls.
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Linz, Austria
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 8, 2012

Easy to find. Clean and comfortable rooms. Clean bathroom.
The indoor pool is heated and good to relax.
Guest laundry is available. There is a small "shop" in the lobby where you can buy detergent and fabric softener.
Breakfast is the usual chain breakfast - but nothin special.
Friendly and helpful staff.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, November 12, 2012
Thank you for staying with us recently. We appreciate you taking the time to post your comments and wish you safe travel during the remainder of your trip.
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Mancos
Top Contributor
113 reviews 113 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 19, 2012

This Holiday Inn Express is a good example of this fine chain. The room was clean and comfortable. The location was great - off the main drag so it was quiet but 2 blocks from a mall and several good restaurants. Check-in was quick and easy and the staff was friendly and helpful. The bed was very comfortable and nicely appointed. The included breakfast included some good hot items as well as the usual fare. I will return.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, October 22, 2012
Thank you for staying with us recently. We appreciate you taking the time to post your experience at our hotel and we hope to see you again on your next trip to Twin Falls.
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Vancouver, Washington
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 13, 2012

First time for me in years in a Holiday Inn, last time for a long time. Let me say the desk staff was just great and deserve to represent a little better property! The room was quiet and appeared clean, except for note papers on the floor behind the headboard. The safe in the closet was left open with the lock activated, thus making it unusable. The third thing was the fact that the drain stopper in the tub was broken off and missing. All of these things should have been caught when the room was cleaned? On the the breakfast buffet, which indicated in many ways that not a lot of interest beyond meeting the minimum expectations was done. Finally, there were two electrical outlets in the floor with plugs to lamps sticking up vertically out of the floor. Luckily, I stepped on one rather than tripped over it. Note that these plugs were out in an open traffic area at the buffet. The desk staff apologized which is adequate for me. It is just too bad they don't have any support from maintanence, housekeeping, of food service..and the a/c-heater was really loud when operating....

Room Tip: Rooms on the back side are next to a Winco loading dock.....
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Holiday Inn Express Hotel & Suites Twin Falls, responded to this review, October 16, 2012
Thank you for providing information on your recent stay at our hotel. We are sorry that you were disappointed with aspects of your hotel room and of your breakfast experience, and we have taken steps to prevent similar issues in the future. We look for reviews to provide insight, so we really do appreciate your feedback. The next time you are in the area we would love for you to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Twin Falls

Address: 1554 Filmore Street, Twin Falls, ID 83301
Phone Number:
Location: United States > Idaho > Twin Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Twin Falls
#6 Business Hotel in Twin Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Twin Falls 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Twin Falls is conveniently located just a short distance away from the world famous Snake River Canyon and the famous T.B. Perrine Bridge. Not only will all of your business and travel needs be met with one of our spacious suites but because we are located very close to several of the areas local attractions you will be able to find several activities to unwind after a long day. With all of the beautiful natural resources the Magic Valley has to offer close activities will include: golf at one of our several local courses, white water rafting, guided scenic boat tours to Pillar Falls, fishing, water and snow skiing, tennis, rock climbing, and area cave tours. The breathtaking Canyon Rim Trail which runs from the Perrine Bridge to the Niagara of the west Shoshone Falls.While you are staying don't forget to try local restaurant favorites such as Rock Creek, Jakers, and Idaho Joe's. With the College of Southern Idaho, Lamb Weston, Glanbia, Falls Brand, and the Amalgamated Sugar Factory all very close, this hotel is the ideal place to set up shop. And when it comes to shopping we are located just across the street from the Magic Valley and Canyon Rim Malls, and with stores like Best Buy, Sportsman Warehouse, Shopko, Sears, and JC Penny just to name a few, you will find everything you are looking for. ... more   less 
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Holiday Inn Express Hotel And Suites Twin Falls

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