We were due to stay for 1 night in August 2012. Booking confirmed by the owner in February 2012. On arrival were told that we didn't have a booking. On brandishing a copy of their confirmation email we we were told that our booking had been made before they had experienced "computer problems". Didn't receive much of an apology, left feeling very uncomfortable, and having to find somewhere else to stay.
Can't believe that they didn't have a back up booking system.
Resulted in us having to drive an additional 120 miles to Missoula that evening where we struggled to find a room as they were full of firefighters.
Spent 23 nights touring the USA and all other pre-booked rooms were no problem
- Also Known As:
- Syringa Lodge Salmon, Idaho