First, let me state that the staff was either rude, incompetent, invisible, or a combination of the former two.
The most important thing to note is that if you do not enjoy the smell of cigarettes, animals and their waste, you should stay elsewhere. Each morning, the cleaning staff opened the doors of the rooms that were unoccupied, to ventilate them into the hallway. The entire hotel reeked.
I reserved a room online for 2 nights with a microwave & refrigerator. When we arrived, there was none in the room. Upon inquiry, the desk clerk stated, that they knew (but didn't warn us) and that there would be one there tomorrow morning. Additionally, we were put in a handicap room, because we had arrived so late, and they had given our room to someone else, despite reserving the room months in advance and pre-paying. The next morning when we were informing the staff that we would be leaving for the day and would look forward to seeing a fridge and micro upon our return that evening, we found out that they would be taking one from another room. Coincidentally, the room that they intended to take it from, didn't have one, as the man staying in that room was standing behind me. They were perplexed and didn't know what to do.
Since we had reserved 2 rooms for our first night's stay and only 1 room for our second night's stay, we asked to move to the other room, since it was not a handicap room. They refused, because, as they stated, someone already had that room reserved. They couldn't believe that I wanted someone else's room. Who, most likely, reserved their room AFTER I had. It wouldn't have been a big deal, but the handicap room has a huge bathroom that actually reduces the size of the room. In the end, they gave us a credit on our bill of $10 for there not being a fridge & micro in the room on the 1st night. We eventually got a fridge and micro for the 2nd night, although I'm sure it was just musical chairs from another room.
Finally, there was no pool, spa, sauna, etc.
The ONLY good thing I can say about this hotel was that the breakfast area was clean, well stocked, and they had blueberry (as well as plain) make-your-own waffles.
IF you stay here, book well in advance and you can get a discounted pre-pay, no refund rate.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.