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“Price Was Right” 4 of 5 stars
Review of Clarion Inn

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Clarion Inn
3.0 of 5 Hotel   |   1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)   |  
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Ranked #10 of 14 Hotels in Pocatello
montana
Top Contributor
75 reviews 75 reviews
64 hotel reviews
Reviews in 49 cities Reviews in 49 cities
68 helpful votes 68 helpful votes
“Price Was Right”
4 of 5 stars Reviewed March 9, 2012

$43 on priceline......no brainer at this price.....great pool area with hot tub and workout room....has a restaurant and bar on site and also other choices all around it.....rooms are older, but it was clean....I would definitely stay here again.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review, March 22, 2012
Thank you for your review. We are so glad to hear you enjoyed your stay. We look forward to your next visit!
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151 reviews from our community

Traveler rating
    26
    51
    31
    25
    18
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50
35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Idaho, USA
Top Contributor
103 reviews 103 reviews
33 hotel reviews
Reviews in 44 cities Reviews in 44 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 25, 2012

Since the town was packed with people for the State HS Wrestling Championship, we had to stay at the Clarion Inn (old Holiday Inn). It worked out just fine. We were lucky enough to have an outside corridor room with microwave and fridge. If you stay inside be ready for lots of noise from kids in the pool and spa or late nighters who don't know we can hear every word they are saying or yelling. Been there, done that! The staff were nice, except for the 6:30am wake up call from the front desk that was in error. The restaurant is actually good and if you are a rewards member they give you a $7 coupon towards breakfast. The beds are comfortable and rooms clean. So for under $70 it's a good stay.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review, March 22, 2012
Thank you for the review of your recent stay at our property. We are so glad to hear you enjoyed your stay. Please accept our sincere apology for the mix up with your wake up call. Please know this is not a common occurrence and we truly apologize for the inconvenience this may have caused you. We do hope you will consider us for your next stay while in Pocatello. Thank you again for your review.
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Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 8, 2012 via mobile

I just checked into my room for a 3 day business stay and I'm so impressed that I felt compelled to write an immediate review. I booked through Priceline and got a great rate, but after reading the reviews I was nervous about the property. I must say I was pleasantly surprised. There is a covered entrance with automatic doors. The lobby and restaurant look very nice. I did notice as I pulled in that there are some rooms with exterior doors. The receptionist (Kat) was happy and pleasant in her greeting. When she checked me in she mentioned my room was one of the ones with an exterior door. I asked if she had anything available in the main building (rooms have interior doors). She checked and switched me to a room in the main building without any argument. The room is very nice. Good bedding, granite counter tops, iron and board, solid wood furnishings, etc. Everything is very clean and organized. I've stayed in 4+ star hotels that are worse. The indoor clover-shaped pool area with waterfall looks great and I can't wait to soak in the hot tub after my meetings today. I feel bad for those who posted negative reviews, but my experience so far is great and I'm very happy with the property. I happily recommend staying here and will come back again. If you notice things you want or like, asking politely for those things can go a long way.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review, March 22, 2012
We are so please you enjoyed your stay with us while in Pocatello. We pride ourselves on our customer service and we are delighted you were able to experience it. We hope you were indeed able to take advantage our hot tub and sauna after your meetings; they sure do help take the stress off after a long day. Thank you for your thoughtful review and we look forward to your next visit!
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Ogden, UT
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 27, 2012

Had to stay in Pocatello on short notice. My first choices were Hampton Inn, Marriott, Ameritel Inn. All were booked solid. I chose the clarion out of desperation. This is a true motel, don't be fooled by the pictures online. The rooms are very dated and cleanliness is so so. I slept ok but could not wait to get out of there. On the upside, there is a huge indoor pool area that I think kids would enjoy.

  • Stayed January 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review, March 22, 2012
Thank you for your honest review. We are sorry to hear your stay may not have been up to our usual standards. As for the layout of our property, we have different options to meet the individual needs of our valued guests. Some of our rooms face the outside; this option offers the convenience of parking your vehicle right in front of your room for easy access. We also have indoor rooms that overlook our pool. This option may be the right fit for you during your next stay if you were uncomfortable with our outside rooms.

You're right; we do have a great pool. In fact, we have the largest indoor pool in Pocatello. Along with our pool, we also have a sauna and hot tub that will not disappoint.

Please consider us the next time you are in Pocatello. We will make it our priority to become your first choice instead of your "last resort'.
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Idaho
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2012

Female traveling alone with a previous frightening experience at another establishment. I had a great rate from a discount site, room was clean, quiet and safe. Ashley, front desk clerk even called my room to make sure everything was satisfactory. Burger in the Brass Rail was good, fast and friendly service. Hoping I can keep getting a great rate at Clarion for my regular trips to Pocatello!

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionInnPocatello, Guest Relations Manager at Clarion Inn, responded to this review, March 22, 2012
Thank you for your review! We would love to offer you a great rate every time your are in Pocatello! In fact, next time you plan a trip, call us direct at (208) 237-1400. We have a great sales team that would love to work with you. We hope to hear from you soon.
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Lethbridge, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 10, 2012

Stayed there for 1 night with our pet. The hotel is really pet friendly and they have outside door access from your room which makes it nice. They have a 2 acre park that fido can play in which was really nice. Pool area looked really fun if you were travelling with children there is also a resturant and lounge on site. Parking at your door is also really nice.
Downside were dated rooms and Interstate traffic noise that kept us from having a bad sleep, we also had a room service issue but that was satisfactorily resolved by the night manager.
Overall not a bad place to stay over if your travelling with Fido or kids but skip it if your a couple.

Room Tip: Make sure to get aroom that is not facing I-15
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  • Stayed January 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 18, 2011

The Clarion Inn was discourteous and inflexible in dealing with my situation. I was snowed in McCall (only have rear-wheel drive) and could not make it to my reservation in Pocatello. The front desk person could not help me, after calling several times (NO RETURN CALLS) to the General Manager, they still insisted on charging my card for the night. This is not good business.

  • Stayed November 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Inn

Address: 1399 Bench Road, Pocatello, ID 83201 (Formerly Holiday Inn Pocatello)
Phone Number:
Location: United States > Idaho > Pocatello
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 14 Hotels in Pocatello
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Clarion Hotel Pocatello
Holiday Inn Pocatello
Pocatello Holiday Inn

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