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“Great Place to Stay!” 5 of 5 stars
Review of BEST WESTERN PLUS University Inn

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BEST WESTERN PLUS University Inn
3.0 of 5 Hotel   |   1516 Pullman Road, Moscow, ID 83843   |  
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Special Offer
Complimentary Cocktail
Ranked #1 of 7 Hotels in Moscow
Lake Tapps
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great Place to Stay!”
5 of 5 stars Reviewed June 25, 2013

Wonderful place to stay! Nice rooms, very friendly and helpful staff. The breakfast was excellent and well at the lounge. Right across the street of the U of Idaho campus and only 10 min. from WSU campus. We will be back!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review, July 1, 2013
Dear Jeffrey B,

Thank you for taking the time to give us a review. We are happy to hear that our location was convenient for you during your stay. We look forward to having the chance to accommodate you on your next trip.

Sincerely,

Chad Purcell
Front Desk Manager
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356 reviews from our community

Traveler rating
    206
    93
    41
    11
    5
See reviews for
156
46
12
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Lewiston, Idaho
Top Contributor
64 reviews 64 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 25, 2013

Compared to many of the other Best Westerns I have stayed at, this hotel was very basic and average. Compared to the other hotels in Moscow, this hotel was slightly above average. Good location, near the mall and U of I. The hotel is older and the layout shows it. Liked the courtyard, our room had a nice view. Decent pool and hot tub that were not busy at all. A couple of restaurants and a lounge. Lots of meeting rooms. There was a class reunion going on while we stayed there, but it didn't seem busy other than at breakfast in the morning. We ate in the Pantry. Food was good, service was a bit slow that evening. Check in and check out were quick and simple. Our room was very small and basic. 2 double beds that were very soft and squishy and not comfortable, for my liking. It had all the basic amenities and seemed clean enough. Breakfast was packed, there was enough food and overflow seating provided. All the basic fare, eggs, potatoes, meat, breads and pastries, yogurt, fruit, juices. Overall decent stay, no complaints.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review, July 30, 2013
Dear LMCG224,

Thank you for taking time to let us know how you felt about your recent stay at our hotel. We look forward to the chance to provide you with exceptional service during your next and all future stays in the Moscow/Pullman area.

Sincerely,

Chad Purcell
Front Desk Manager
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Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 19, 2013

The University Inn in Moscow, Idaho is a wonderful place to stay. The rooms are very nice, the breakfast is delious, and the staff is the so friendly. There is a pool that is great, too. We have stayed here many times while our grandaughters attended WSU. It is very close to the Campus. You will not be disappointed while staying here. :)

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review, June 25, 2013
Dear 75Pam11,

Thank you for taking the time to give us feedback regarding your recent trip to this area. We are pleased that you enjoyed using our heated indoor pool. On your next trip, we would be happy to drive your party to Washington State University as complimentary shuttles to both Universities is a service that we are happy to supply at no additional cost. We look forward to seeing you on your next trip.

Sincerely,

Chad Purcell
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Longview, Washington, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 19, 2013

Top of the Line. Without a doubt met all of my expectations. Friendly courteous staff. Food was good, bed was good. Would rate this hotel amongst the best I have encountered in my travels in the last 4 years.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review, June 23, 2013
Dear Norm,

I would like to thank you, on behalf of our entire hotel staff, for choosing to stay with us for your recent trip. I am pleased to hear that you enjoyed the full hot breakfast that was complimentary with your room. The kitchen works hard on the breakfast and is always thankful for the complements. Thank you for taking the time to let us know how we did and we look forward to seeing you on your next trip to the area.
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Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2013

I was leading a photography tour of the Palouse area and stayed at the Best Western Plus for a week. The rates were reasonable and the hotel was clean and well maintained. The staff was very helpful. I would consider staying here again!!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review, July 31, 2013
Dear dr-photog,

We would like to thank you for taking the time to review our hotel. I am happy to hear that you were satisfied with your stay and that we were able to provide high value for the price paid.

Sincerely,

Chad Purcell
Front Desk Manager
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Rathdrum, Idaho
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 6, 2013

I travel for business. And I quit BW hotels and started Choice hotels. But back to BW, they are really getting quality back. Great Falls BW was my first taste of quality hotel and now this one. This one got my business over other hotels in the area that I use to stay with. Staff was great and so was my room and hotel over all! I will be back, soon!

Room Tip: Didn't get to eat breakfast so I didn't rate it. I have stayed at other hotels in the area...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review, July 31, 2013
On behalf of the Best Western Plus University Inn, we would like to thank you for this review. I am happy to hear that we were able to meet your expectations of a Best Western. We look forward to seeing you soon.

Sincerely,

Chad Purcell
Front Desk Manager
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Lebanon, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2013

If your not watching you'll drive by, it's one of those hotels that exceeds your initial first impression. What made my stay memorable was the attitude of staff to interact and make you laugh, Linda in the lounge was so funny and provided great service if it wasnt for her suggestion to give there Prime Rib a try we would have went elsewhere for dinner, I am so glad we didnt. The breakfast they serve up was not your typical complimentary hotel meal it was very good.
A retro place with clean rooms and fabulous employees.
Matt

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPUI, Front Office Manager at BEST WESTERN PLUS University Inn, responded to this review, June 8, 2013
Dear Mathew P,

We would like to thank your for staying with us on your recent trip to the Moscow/Pullman area. We pride ourselves on our guest interactions and are ecstatic to hear that we met your expectations. The kitchen is also pleased to know that you were happy with the full hot breakfast that was complimentary with your room.

Once again, thank you for staying with us and we look forward to accommodating any lodging needs that you have in the future.

Sincerely,

Chad Purcell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS University Inn

Address: 1516 Pullman Road, Moscow, ID 83843
Phone Number:
Location: United States > Idaho > Moscow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Moscow
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS University Inn 3*
Number of rooms: 173
Official Description (provided by the hotel):
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
BEST WESTERN PLUS University Inn Moscow, Idaho

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