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“The best BEST WESTERN in the northwest!!” 5 of 5 stars
Review of BEST WESTERN PLUS University Inn

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BEST WESTERN PLUS University Inn
3.0 of 5 Hotel   |   1516 Pullman Road, Moscow, ID 83843   |  
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Hotel website
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Hotel amenities
Special Offer
Complimentary Cocktail
Ranked #2 of 7 Hotels in Moscow
Certificate of Excellence 2014
Saint Helens, Oregon
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“The best BEST WESTERN in the northwest!!”
5 of 5 stars Reviewed March 27, 2013

Everyone is super friendly, and show your rewards card for some bonus coupons. I stay at best western 99% of my business travels, THIS IS THE BEST ONE!! From the front desk to the lounge, it's the best service I've ever encountered for business travel.

Room Tip: #188 direct pool access
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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410 reviews from our community

Traveler rating
    237
    111
    42
    14
    6
See reviews for
179
52
12
115
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Moscow, Idaho, Usa
1 review
5 of 5 stars Reviewed March 26, 2013

We rented a poolside room at the University Inn for our family. It is always a great time playing in the pool and the hot tub, the room was nice, the restaurants and complimentary breakfast are great and they always have amazing service. Will definitely stay again!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane
Top Contributor
113 reviews 113 reviews
25 hotel reviews
Reviews in 37 cities Reviews in 37 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 15, 2013

The desk personnel were pleasant, and I'm glad that they posted the warning about identity theft on the desk (many people would say don't mention it because it might be a negative to guests - my thoughts are that con artists are a fact of life and I'd rather know that people have been trying it there). It seemed clean enough although I wish the rest rooms near the restaurants weren't so hidden (I love the hand wave for opening the door from the inside of the rest room - I hate touching knobs and handles). The bed was pretty good, and the pillows were ok. It was confusing as room availability kept changing, sometimes within minutes. The free breakfast was pretty good. The hotel was pretty good, and everyone found something to do as it's across the street from a mall. However, I was frustrated as we didn't realize that there was a less expensive rate for the event we attended, and the staff didn't give us the cheaper rate when we mentioned it, instead they said that the block of rooms was sold out.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPUI, Guest Relations Manager at BEST WESTERN PLUS University Inn, responded to this review, March 21, 2013
Thank you very much for staying with us while you were in Moscow. We are glad that you enjoyed your time here at the Best Western Plus University Inn. When booking a reservation, please mention your specific group to the reservationist as we do have many different options booking options for our guests. Again, we thank you for your comments and look forward to the next time you visit Moscow.
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Chico, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2013

if you like best westerns this is the place for you. p
Moscow was a surprise. p
close to shopping and dinning. p
Bike path near by
close to college.
near washington.
Staff is friendly and helpful
They can shuttle you to and from airport
great parking
right off hi way

Room Tip: they are mostly simular
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPUI, Guest Relations Manager at BEST WESTERN PLUS University Inn, responded to this review, March 27, 2013
We are pleased to hear that you enjoyed your stay with us and we look forward to the next time that you are back in Moscow.
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Praia, Cape Verde
Top Contributor
97 reviews 97 reviews
65 hotel reviews
Reviews in 85 cities Reviews in 85 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed March 9, 2013

This is a well kept older hotel near the Idaho/Washington border. The rooms were spacious and the beds were good. The hot breakfast was tasty and fresh. We were travelling with a group of kids and they were treated well. It is located near a grocery store (Win Co Foods) and the Palouse Mall and is only minutes away from downtown Moscow and downtown Pullman.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPUI, Guest Relations Manager at BEST WESTERN PLUS University Inn, responded to this review, March 27, 2013
Thank you for telling us about your recent stay. We are glad to hear that you enjoyed our complimentary guest breakfast!
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London, United Kingdom
Top Contributor
294 reviews 294 reviews
219 hotel reviews
Reviews in 192 cities Reviews in 192 cities
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed February 26, 2013

A good choice of breakfast from free basic, to restaurant service. Great coffee service at the coffee bar. Rooms decent size and clean but no elevator so if that's a problems you'll need a room on the first floor, service at front desk was slow, they don't deal with pressure well, but picked up and turned out okay. Good location for mall

Room Tip: if you can't manage stairs ask for room on 1st floor
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPUI, Guest Relations Manager at BEST WESTERN PLUS University Inn, responded to this review, March 20, 2013
Thank you very much for staying with us. We appreciate your comments about your recent stay and are pleased to inform you that we are currently looking into an elevator in the near future. We do have all room types available on both floors and if you do have difficulty with stairs, please mention this at booking and we can accomodate. We look forward to the next time you are in Moscow.
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Battle Ground, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2013

Warm friendly very good customer service. The room also came with a great hot breakfast. The room was clean and in a good location. From the moment we arrived we felt welcome. We were pulling an equipment trailer and that was no problem. They told us park wherever you can even sideways taking up several spots no problem. I would highly recommend this place.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPUI, Guest Relations Manager at BEST WESTERN PLUS University Inn, responded to this review, March 27, 2013
We are happy to hear that you had such a wonderful stay with us. It is our goal to provide the best possible product and service to all of our guests. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS University Inn

Address: 1516 Pullman Road, Moscow, ID 83843
Phone Number:
Location: United States > Idaho > Moscow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Moscow
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS University Inn 3*
Number of rooms: 173
Official Description (provided by the hotel):
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
BEST WESTERN PLUS University Inn Moscow, Idaho

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