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“Road Noise and Room Noise” 2 of 5 stars
Review of Courtyard Boise West/Meridian

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Courtyard Boise West/Meridian
3.0 of 5 Hotel   |   1789 South Eagle Road, Meridian, ID 83642   |  
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Ranked #6 of 10 Hotels in Meridian
Kennesaw, Georgia
Level Contributor
205 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Road Noise and Room Noise”
2 of 5 stars Reviewed July 9, 2014

Meridian offers a lot of hotel choices, for example next to this Courtyard there is a Hampton Inn (highly recommend), Towne Place and others. This Courtyard is not as nice as the one 10 mins down the road in Boise. There is significant road noise, lots of loud road construction, and limited services. Rooms are typical Courtyard and service is average at best.

Room Tip: Select a room on upper floor away from road construction and lobby bar
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  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsterry, General Manager at Courtyard Boise West/Meridian, responded to this review, July 10, 2014
Dear TripAdvisor Guest
Thank you for taking the time to share your experience with the Courtyard Boise West/Meridian.
You indicated in your TripAdvisor survey that you found our rooms and surrounding road construction noisy. Please accept our sincere apologies for any inconvenience you may have experienced. We take great pride in ensuring our guest ‘satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. Not sure how long ago your visit was or if you were about to enjoy our recently update our lobby area. Included were the additions many more food and beverage options along with Starbuck available anytime during your stay.
You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
    153
    60
    20
    13
    5
See reviews for
52
36
63
128
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Seattle
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 6, 2014

I wish most Marriott’s or any hotel actually were this full-service!!

Wonderful lobby environment. Great little bar. Just beyond best service!! We had beers, some great food (included steak, sea-food and other meals you would only expect at a fancy restaurant!!)

The rooms were comfortable. Very clean.

The ONLY place I’d stay in Boise!!

Wish most places I go were as “home” as this!!

Room Tip: Bottom floor is fine and quick access to lobby.
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsterry, General Manager at Courtyard Boise West/Meridian, responded to this review, July 22, 2014
Dear TripAdvisor Guest

Thank you for taking the time to share your experience with the Courtyard Boise West/Meridian.
We take great pride in ensuring we exceed our guest‘s expectations at every turn and are thrilled that you enjoyed your stay and the interaction with our staff. Our new Bistro Plus Menu does offer a wide seelection which should please every taste. We have added some summer beer selections which you should check out during your next swing through.

We look forward to your next visit to area and experience more of what the Courtyard Team has to offer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herriman
Level Contributor
80 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 17, 2014

This is very nice and clean and very well appointed. Patio in the back with gas fire pit and
seating area as well as the Cafe and large lounge area.
I would highly recommend staying on the top floor, the hotel was pretty full and I ended up on the second floor where the room was very nice but it was pretty loud with slamming doors and
could here the people above me late at night. I had to wear ear plugs to finally sleep.

The staff is great and attentive, but for a good night sleep pick the top floor.

Room Tip: This is right off the freeway and easy access to restaurants, But again pick the upper floor for noi...
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsterry, General Manager at Courtyard Boise West/Meridian, responded to this review, June 23, 2014
Dear Trip Advisor Guest
We sincerely appreciate you taking the time to discuss your recent visit to the Courtyard Boise West Meridian. We too agree the hotel is placed with easy access from the local highway and is easy to get around to anywhere in the city. We hope to have you with very soon on the next trip to the Boise area. Thanks again for being our guest!
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Bellflower, California
1 review
2 of 5 stars Reviewed June 10, 2014 via mobile

This is not a family welcome environment. If you have kids, this is not the place. I have 2 girls; 4 and 1. After swimming they were hungry and their bistro was closed. What restaurant doesn't have room service. The lady at the front tells me "the market is open" I want to feed my girls food not snacks.. I'm beyond pissed.. We are from California and we will never stay here again. Wished we would've stayed at the Hyatt hotel in Boise..

  • Stayed June 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsterry, General Manager at Courtyard Boise West/Meridian, responded to this review, June 13, 2014
Dear Erika U
We appreciate you taking the time to tell us about your experience with the Courtyard Boise West Meridian. It was disappointing to hear of your frustration over the hours of the Restaurant. The goal is always to exceed your expectations and I apologize that we fell short. To help with what is available during off Restaurant hours, there are Salads, Sandwiches, Fresh Fruit, and desserts in our Marketplace now 24 hours. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellingham, Washington
1 review
2 of 5 stars Reviewed June 5, 2014

Road noise heard from inside room is excessive even at night. I used earplugs because I travel a lot and it didn't help. I got very little sleep.

Other than that everything was good. Location other than the road noise is good.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsterry, General Manager at Courtyard Boise West/Meridian, responded to this review, June 9, 2014
Andrea M
Thank you for sharing your recent visit with TripAdvisor. We do apologize that the street noise affected your stay and overall comfort. We have several different room configurations as well as several locations to those rooms as I am confident we can place you in a room allowing a quiet and comfortable experience. Please let us know as we want everyone who stays with us with us to feel like you are among friends.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 5, 2014

Our lacrosse team stayed here for the state championship game in the end of May. The hotel was very clean and well staffed. We enjoyed the bar and the special breakfast that was prepared for our team.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsterry, General Manager at Courtyard Boise West/Meridian, responded to this review, June 9, 2014
Melanie C
We at the Courtyard appreciate you choosing to stay with us during your recent Lacrosse Tournament. We strive to create an exceptional experience for any team or single traveler so they can enjoy everything our hotel and Boise has to offer. We hope to see you in the Tournament next year and see you whenever traveling to the Boise West Meridian area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coeur d Alene
2 reviews
5 of 5 stars Reviewed June 5, 2014

Travelled to Boise for State Lacrosse and I highly recommend this Marriott Courtyard as the staff was very friendly and accomodating, the breakfast for our team was wonderful and the location off of I-84 was convenient and access to the field was easy to find....plus we came home with the trophy!

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsterry, General Manager at Courtyard Boise West/Meridian, responded to this review, June 9, 2014
Ann S
Thank for choosing the Courtyard Boise West Meridian as your location while staying in Boise. Our new updated lobby does offer many opportunities for someone to relax for a small get together or use one of the pods for a more personal setting. Glad your team walked away with the trophy as I am sure the team worked very hard to reach that level of success. We look forward to seeing you during future trips as we always want to work hard at the Courtyard to exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Boise West/Meridian

Address: 1789 South Eagle Road, Meridian, ID 83642
Location: United States > Idaho > Meridian
Amenities:
Bar / Lounge Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Meridian
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Boise West/Meridian 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard By Marriott Boise West/Meridian Hotel Meridian
Courtyard Meridian
Marriott Meridian
Meridian Courtyard
Meridian Marriott
Courtyard Boise West/Meridian Idaho

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