My family returned to Shore Lodge as a Thanksgiving weekend getaway after our first delightful stay 3 years ago. We again found the food excellent, love the open-beam feel of the place, and of course the exquisite lake views are the centerpiece. These 5-star elements are much dampened by the inexperienced host staff--service throughout remained uneven, unenthusiastic and generally not what we expected at this price point. I reserved the Fireside Suite so we'd have the lake view to enjoy, along with our own fireplace. The rooms had been recently remodeled (why so dark now?), though not completely finished by the time of our visit. (Much of the facility is currently under construction). We were obliged to pay the full rate, even though the windows and balcony of our unit were still covered in construction plastic upon our arrival, and the fireplace was turned-off for several hours the second day, I assume due to construction. These issues should have been mitigated before we arrived. I insisted upon removal of the plastic so we could see the lake (why else did we drive 2 hours and pay $220/night?). The front desk staff balked, passed me from one person to another, then finally acknowledged with engineering that the plastic covering our deck and windows did not need to be there any longer--it had already been removed from all surrounding units. Once the front desk was on board, maintenance had the plastic down in 5 minutes. We spent much of our full day in the building with a fireplace that didn't turn on, and trying to synchronize with housekeeping, who finally cleaned the room (but not the shower) by about 4pm. I noticed breakfast dishes sat on the floor outside a neighboring door in the hallway until evening. All in all the experience underwhelmed. I expect we will look for a better value elsewhere for our next stay in McCall.
- Official Description (provided by the hotel):
- Set on the southern shore of Payette Lake, in McCall Idaho, four seasons of adventure awaits. A family favorite since 1948, Shore Lodge invites you to enjoy the spectacular views, friendly service and generous accommodations.Special amenities include three exceptional dining locations, a full service salon and spa, movie theater, fitness center, shop serving Starbucks coffee, pet friendly amenities, access to boat and water sport equipment rentals, transportation to skiing at Brundage Mountain, golf course, movie theater and more. ... more less
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- Also Known As:
- Shore Hotel Mccall
- Shore Lodge McCall, Idaho