I have never experienced such poor management, maintenance and ownership. (Independently owned with no satisfaction guaranteed). Our first night there we were woke up from the noise level of the room that was adjoined to ours at 3:00 a.m. The night manager could not control them, therefore our only other option was to sleep in our car as we had to be up at 6:00 a.m.This was our son's wedding day which we had driven 12 hours prior to checking in. We payed cash for 2 nights, the air conditioner and refrigerator were broken, and you wouldn't want to take your shoes off . The managers could not do anything without the owners consent. We were preoccupied with the rehearsal dinner and the wedding we had been planning a year for, so obviously we didn't have the time to deal with the issue at hand. However, the day manager did reach the owner and was authorized to compensate our disrupted first night in the amount of a $32.00 check. We were also reassured that the "partiers" had left for our second and last night there. That was true, but our refrigerator and AC was still not working. When we got home I called and asked to speak to the owner. I was transferred to a very discourteous man that didn't seem to be concerned about customer service. It was my word against the night managers. He told me that he'd been in hotels with no running water for a day and could not get a refund. I regret not asking him if that disrupted his sleep? Also, he told me that no one else complained. I wouldn't have either had this not been a very special occasion and I could have slept in later. His final words were that I was lucky to even get a check in that amount. I thought everyone was happy, wealthy and courteous in Sun Valley.