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“Great place” 5 of 5 stars
Review of Hampton Inn Idaho Falls At the Mall

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Hampton Inn Idaho Falls At the Mall
3.0 of 5 Hotel   |   2500 Channing Way, Idaho Falls, ID 83404   |  
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Double HHonors Points
Ranked #9 of 21 Hotels in Idaho Falls
USA
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
“Great place”
5 of 5 stars Reviewed May 28, 2009

This place was everything a tired traveler needed. The staff was friendly, the rooms were roomy, the beds really, really comfy, and the free breakfast filling. It was a little overpriced considering its location (it's pretty far away from any real attractions, but still has high prices like Jackson Hole), but like I said, after driving for 12hours straight, it was worth the $100.

It's located in a nice neighborhood, so everything was felt very safe and parking was no issue. I would stay here again because the rooms were nice, but I'd probably try to Priceline it or something to get a lower rate.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, April 16, 2014
Thank you for taking the time to complete a review of our hotel. We sure appreciate the kind comments and hope to see you in Idaho Falls in the near future.
All the best,
Kirk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • French first
  • German first
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English first
Seattle
Top Contributor
122 reviews 122 reviews
84 hotel reviews
Reviews in 73 cities Reviews in 73 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 24, 2008

A good solid Hampton inn at a reasonable price. Nothing remarkable about the property, but nothing wrong with it either, it is what you expect from a Hampton Inn.

  • Stayed July 2008, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnTrusted, Public Relations Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, March 4, 2014
007DAWG-

Thank you for the review of the Hampton Inn at the Mall in Idaho Falls. Although your review was posted a while ago, we wanted to thank you for your comments and invite you to stay with us again. We have recently renovated the hotel and would love for you to see our upgrades.

Thank you again!

Hampton Inn at the Mall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 29, 2008

We stayed here on June 24, and I cannot understand some of the reviews on Tripadvisor. How anyone can say anything bad about this property is beyond me. It is a "typical" Hampton, and by that I mean everything was good. Room very clean, great beds and pillows, good breakfast, helpful staff, free internet access, close to good restaurants. This Hampton is listed as number 12 in Idaho Falls, but I can't imagine a better place, unless you consider price alone. If you would rather stay at a motel for a few dollars less and consider it better, so be it. One thing though, this hotel closes its pool and hot tub at 10:00pm, but you can go to the Holiday Inn Express next door and use theirs (open 24 hours), since both hotels are owned by the same people.

  • Liked — nothing special, just another good Hampton Inn
  • Disliked — hot tub closing at 10:00pm
  • Stayed June 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnTrusted, Public Relations Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, January 28, 2014
The Donald-

Thank you for reviewing the Hampton Inn. We truly appreciate your feedback and wanted to say thank you for being our guest. We invite you to come and be our guest again and see our recent renovation.

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 30, 2007

We stayed at the hotel for four nights and it was exactly what you would expect it might be: a basic, no frills, average-sized-room kind of hotel.

The hotel is located across the street from the largest mall in Idaho
Falls (I think in the entire SE Idaho area) and there are plenty of fast-food and chain restaurants in the area; however, it is also located across town from the I-5 Freeway, Yellowstone Highway and Idaho Falls Airport (which isn’t a huge issue because Idaho Falls isn’t that big).

We arrived at the hotel a bit early and were allowed an early check-in. The room was average sized, clean and had all the usual furnishings. The lobby was basic and breakfast included a very basic assortment of fruits, yogurt, breads and I think a few hot dishes. The hotel does not have a business center, but they did allow me to use their back office computer and print several documents free of charge when some unexpected business needs came up. The staff was very helpful. In fact, while the hotel in general was fairly average in most every way, I found the staff to be particularly accommodating
and helpful. We had a VERY early morning flight on check-out day. While the hotel staff generally prepares breakfast bags for guests who will be departing early, they made an extra effort to have a breakfast bag ready for our extra early check-out.

The only minor inconvenience we had during our stay was some additional noise due to day construction (they are adding another wing to the hotel).

We would probably stay at the hotel again.

  • Liked — Additional Help with Computer Use and Printing
  • Disliked — Some Hotel Construction
  • Stayed March 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, April 16, 2014
Thank you for taking the time to complete a review of our hotel. We sure appreciate the kind comments and hope to see you in Idaho Falls in the near future.
All the best,
Kirk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed February 26, 2005

I loved this hotel! My aunt broke her leg snowmobiling and while she was at the hospital my uncle got a room for me here at the Hampton Inn. the staff is very friendly and the were very patient with me when i kept comming down and asking for the little things i needed. I am very pleesed with the cleanslyness and politeness that the Hampton has to offer.

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, April 16, 2014
Thank you for the wonderful feedback. Hope to see you in Hampton Inn Idaho Falls “at the Mall” sooner than later.
All the Best,
Kirk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed November 8, 2003

This is a typical Hampton Inn. Very clean with friendly staff. There is a mall and many restaurants within a few blocks of the hotel. Great place to stay for business travel. I recall staying at the Holiday Inn Express next door a couple years ago and I think it was nicer. But, then again...I don't really remember that well. Idaho Falls is not a very memorable city.

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InnTrusted, Public Relations Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, March 4, 2014
Thank you for the review of the Hampton Inn at the Mall in Idaho Falls. Although your review was posted a while ago, we wanted to thank you for your comments and invite you to stay with us again. We have recently renovated the hotel and would love for you to see our upgrades.

THank you again!

Hampton Inn at the Mall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Idaho Falls At the Mall

Address: 2500 Channing Way, Idaho Falls, ID 83404
Phone Number:
Location: United States > Idaho > Idaho Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Idaho Falls
#8 Family Hotel in Idaho Falls
#11 Romantic Hotel in Idaho Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn Idaho Falls At the Mall 3*
Number of rooms: 79
Official Description (provided by the hotel):
Walking distance from fine shopping and dining at the Grand Teton Mall, the Hampton Inn Idaho Falls hotel gives you easy access to many local businesses, restaurants and popular local attractions. With both Yellowstone National Park and Jackson Hole Mountain Resort just a couple hours drive away, the hotel is the perfect starting point to begin your outdoor adventures. Great-value amenities including free WiFi, free hot breakfast, business center, suite shop, fitness center and indoor pool/whirlpool. 100% Hampton Guarantee. ... more   less 
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Also Known As:
Hampton Inn Idaho Falls Hotel Idaho Falls
Idaho Falls Hampton Inn

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