Just returned from a stay at the Villa Edera and have to say that we were very disappointed for many reasons. We have stayed here many times before, probably 5 years ago, so was expecting a good experience.
We arrived at 15:30 on a Saturday afternoon, only to find the hotel closed and gates locked. Luckily a workman let us through the outer gate, and we found a side entrance door unlocked. We then proceeded to find a dark closed reception and located a welcome note with our name on, in a key storage rack. A very disappointing welcome if you ask me. We also saw 2 British passports just left in one of the key storage compartments. No security here whatsoever – disgraceful!
We then had to spend about 15 minutes making sure that once we left the hotel, that is was possible to get back in. When the front gate opens, it stays open for about 10 minutes, so that means anyone can get into the hotel. Again, very bad security.
The room was warm and bedding was quite good, but the shower is far too small, as I kept knocking the lever off whilst having a shower – most annoying. The room does have a safe, but it looks like you will need a special key to operate it, as it is not digital. We didn't feel comfortable attempting to use it anyway, as security was so bad.
Breakfast was quite poor, a cheap display of food put out for the guests. No ham for the mini bread rolls, and coffee wasn’t very pleasant either.
Reception staff were not very friendly, especially the man and lady that appeared to be the owners. They don’t seem to value their guests, and gave the impression that their paperwork was far more important.
We asked for a one and a half hour late checkout at 12:00 (checkout is 10:30) but the most they would do was 30 mins extra – quite poor as the hotel appeared to be mostly empty, with only a couple of rooms being occupied.
So, to sum it up, don’t choose this hotel if you want a warm welcome.
A very disappointing stay !
- Official Description (provided by the hotel):
- The Hotel Villa Edera is a brand new hotel classified as a 3 stars superior located in the Lido within 2 minutes from the public landings to St. Mark's Square, reachable within 10 minutes. Perfect for holidays at the sea, business trips, congresses and to enjoy the International Film Festival or to play at the Casino, the hotel is the ideal starting point to visit the fascinating Venice... All rooms (22) are decorated in an beautiful Venitian style. All are equipped with: air conditioning, heating, telephone, minibar, safety box, terrace (on request), all facilities with bathtub or shower and hair-dryer and satellite TV ... more less
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- Also Known As:
- Hotel Edera
- Venice Edera Villa
- Villa Edera Hotel Province Of Venice, Italy