Checked into this hotel with a prepaid reservation from a well-known online travel agent. Reservation was a 'breakfast-included' rate. Ther Hotel's paperwork stated that breakfast was not included and despite me calling the travel agent from the hotel's front desk, they refused to honour the breakfast-included option and told me I would have to pay €10 extra per person per night for breakfast. Not the best of welcomes!
Hotel is in a pretty and very quiet street about a 5 minute walk from the Lido SME Vaporetto stop with very frequent waterbus services to Venice proper (15 mins) and the airport (60 mins).
Bedroom was small but comfortable decorated in period Venetian style. Bathroom was tiny but very clean. The powerful shower is wihin the bathtub (which doubles as a mini jacuzzi). There's no shower curtain just a half glass screen that fails to prevent the whole bathroom from flooding whilst having a shower no matter how careful you are. Just plain bad design!
Buffet breakfast was a joke. Another reviewer has commented that it was the best buffet they had ever consumed. I couldn't disagree more. There was a choice of about 5 cakes (of the Betty Crocker variety), greasy croissant, cheap sliced white bread which was a few days old, mortadella and cheese which flies had been using as a landing strip, fruit juice that tasted as though it was made from a packet, the most horrendous hot drinks from an aged machine - all of which tasted of the same nothingness. The surly and humourless eastern European grump in charge of the Breakfast sitting could not even manage a reciprocal 'Buongiorno' when greeted by guests. We asked her to make us a proper cup of caffe latte - she scowled and sighed and took an age to produce a cold cup of coffee worse than that from the machine. The atmosphere in the otherwise pretty and sunny breakfast room was one of a doctor's waiting room. My tip is to pop out to one of the local cafes.
Daytime reception staff were the saving grace of this otherwise humdrum place. Pleasant, helpful and friendly understates their demeanour. They are a credit to this pretty yet otherwise depressing establishment.
I would not stay here again and cannot recommend.
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- Also Known As:
- Best Western Biasutti Hotel Venice
- Best Western Hotel Biasutti
- Best Western Venice
- Venice Best Western
- BEST WESTERN Biasutti Province Of Venice, Italy