I booked this hotel in good faith via lastminute.com and stayed here in early June 2013 with my wife a 2 children. We paid over 800 Euros for 2 nights to stay in a 'Junior suite'. After looking at the hotel on the internet decided that this was reasonable price for the time of year we were there.
We were therefore shocked and upset when we put into accommodation that bore no resemblance to anything on the hotels internet site. The room was in a bungalow built in the car-park. It was damp, dusty, sparse and smelly - partly due to the shagpile carpet (yuck). On complaining about the substandard, over priced decor we were moved to a far nicer room the following night. However, no apology was made for duping us the first night. It was suggested (rather like a 2nd hand car salesman might) that there simply was "difference" in decor (Mmmm no hint of this degree of "difference" on any website I could find).
Health and safety might also want to take a quick look round the place. Several visitors (including my son who was bruised and cut) tripped over a wire in the gardens. On pointing this out to the owner it was suggested that I should keep a closer eye on my child - nice!
Despite this Venice made up for it all.
- Also Known As:
- Best Western Mabapa
- Best Western Venice
- Venice Best Western
- BEST WESTERN Hotel Villa Mabapa Province Of Venice, Italy
- Official Description (provided by the hotel):
- The traditional Villa hotel (1930), three buildings in the middle of a large shady garden, panoramic and quiet locacion facing St. Mark’ s Basin, 10 mnts from city centre, 300 mnts from the beach, easy to be reached by car (car ferry line n. 17) free parking at the hotel.Antiques original are furnishing public rooms, all rooms recently renovated have private facilities, TVC Satellite, radio, direct dial telephone, air conditioned. The quality restaurant “The Pitosforo”, with summer terrace and candle light dinner in the garden offers a wide choice of Venetian and International cuisine, lounge and bar are both inside and open air overlooking the St. Marks Basin. Banqueting and meeting facilities from 20 pax up.Room rate includes buffet breakfast, half and full board including a la carte meals. Free parking safety box, small pets allowed, private landing stage.Nearby, on the island, tennis, swimming pool, riding school, golf 18 holes, beach, gambling casino, tourists airport, archery court. For the sports ones there are always bicycle available in the hotel.All major credit cards accepted. ... more less
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