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“softball tournament” 3 of 5 stars
Review of Shilo Inn Suites - Coeur d'Alene

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Shilo Inn Suites - Coeur d'Alene
2.5 of 5 Hotel   |   702 W Appleway, Coeur d'Alene, ID 83814   |  
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Ranked #18 of 22 Hotels in Coeur d'Alene
Selah, Washington
1 review
3 helpful votes 3 helpful votes
“softball tournament”
3 of 5 stars Reviewed June 15, 2014

The room smelled of dog pee and bleach the second you walked through the door. The room was musty. The bed was comfy and the room is large on a plus note. Make sure you ask which rooms are pet rooms. The food is very basic, three choices fo cereal, apples oranges, and you can make yourself a waffle. The orange juice and coffee is in the other room. The staff is friendly and helpfull. The floors are dated along with a dated tv.Make sure you use the remote and not your kids. The front page will pop up with material for only adults, change right away to tv. My friends son almost clicked on something that would have given his mother grey hair.

Room Tip: Ask for a no doggy room.If you like the smell of wee wee you will love the third floor.
See more room tips
  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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173 reviews from our community

Traveler rating
    32
    47
    46
    25
    23
See reviews for
76
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Lehighton, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 15, 2014

Our room was nice and big, clean and comfortable. The hotel was older but clean. The pool and hot tub looked nice, but was very crowded. This hotel is popular with families, so there were alot of kids running around. Not the quietest hotel. Breakfast was laid out strangely. Some was in lobby, and some in a conference room, so you had to walk back and forth. It wasn't bad, but a little thought and maybe some nicer tables, and it could have been very pleasant.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonners Ferry, Idaho
Top Contributor
84 reviews 84 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 4, 2014

First stay here, found it to be a modest place. Appeared clean, which is always a plus! Amenities were very basic, so don't expect much other than your basics. Bed was comfortable, air conditioning in room worked great. A bit over-priced @ $125/nt. I think $75-85 value. Only issues were a crappy shower head and the carb-loaded quasi breakfast. Coffee was good though! I think the establishment would be better served to offer vouchers to JB's restaurant in the same parking lot. Just my opinion.

I would stay again, but not my first choice at the same price point.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillsboro, Oregon
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 28, 2014

Advertised as having breakfast, but I'd say it was not edible. Everything was packaged preservative crap (sugary yogurt, plastic wrapped danishes, cereals etc.). They couldn't even be bothered to boil eggs- instead there were hard boiled eggs packed in plastic wrappers shipped from Minnesota. My husband tried eating one and had to spit it out. Drip coffee, artificial "juice" and hot water/tea available all hours in the lobby. We ended up at a perfect breakfast spot (Susie's Home Kitchen) which offered breakfast for $5 and it was fresh, delicious, and fast. Advice: skip the hotel breakfast and go out.

The decor was really dated- pink striped wall paper, teal paintings. The hallway was dark, not well lit at all which created a creepy. The whole hotel feels like the owner doesn't care that much about it.

Great counter space and the fridge in the room didn't rattle. However, the hinges on the door did rattle, every time someone in the next room moved, so I kept waking up to this squeak in our room. I hope the staff takes some WD-40 to the door hinges.

Bed was ok, came with the old school ugly comforter. Sheets were scratchy (low thread count).

The card reader only worked sporadically- sometimes it worked the first time and others I had to try the card 4 times to get it to unlock.

All in all, it's a very budget hotel (which I've heard is a little tricky because Coeur d'Alene has gotten more touristy and expensive). You get what you pay for.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sandpoint
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 24, 2014

24 hour huge pool, hot tub, two saunas. All clean and well kept. Room was very large. Nice place if you are on vacation for a few days. Little kitchen area. Family friendly.it is not brand new in.the rooms and halls but the cost is minimal for its value!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 2, 2014

Stayed on business and you can tell it's an older property. There is only one clerk checking people in. He did do a good job but he was swamped when I checked in at 5 pm. I drove by a hotel with a hospitality hour but this hotel didn't. They don't have any vending machines or any kind of food to buy for a snack. It is by I-90 and very loud with traffic all night long. The breakfast is very average, nothing hot to eat. The fruits were bad, bruised and not good. The staff was very friendly and the only good thing.

  • Stayed February 2014, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites - Coeur d'Alene, responded to this review, March 10, 2014
Dear Valued Shilo Guest,
We want to let you know we appreciate and thank you for taking the time to let us know how your recent stay with us was. I just wanted to address some of your concerns. Yes this time of year because business is slower we do only have one desk agent at the front desk. We do however double up our staff during our peak season. As for the vending machine we do provide one on the second floor that does provide snacks we also have soda machines on a couple of the floors for drinks. I do apologize that you where unable to find the snack machine. I do apologize that you did not find the free continental breakfast to your satisfaction however we do offer a wide range of verity for our hotel guest which include waffles, hard boiled eggs, assorted Danishes, muffins, bagels, yogurt, fruit, coffee, and juice. I will be sure to pass along your suggestions to our corporate office. We do hope you will allow us another chance to provide you with hotel reservations during your future travels to the area.

Sincerely
Chad & Joyce Hubble
Managers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 2, 2014 via mobile

The rooms are huge, a very clean place , staff is very friendly and caring ... especially the girl who worked the front desk today during our check out she made sure we got everything we asked for and made sure to give us our receipt such a sweetheart she even went out of her way to make us another reservation my husband and I appreciated the whole stay breakfast was great the woman who does breakfast worked fast without any complaints thank you shilo inn & staff for such a awesome experience we defiantly will be back !!!!

  • Stayed January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites - Coeur d'Alene, responded to this review, January 16, 2014
Dear Patricia32,

We appreciate you taking the time to let us know how your recent stay with our Shilo Inn was. It is great to hear your stay with us was 100% to your satisfactions. We all look forward to seeing you and your husband again during your next stay with us.

Sincerely,

Joyce & Chad Hubble
Managers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shilo Inn Suites - Coeur d'Alene

Address: 702 W Appleway, Coeur d'Alene, ID 83814
Phone Number:
Location: United States > Idaho > Coeur d'Alene
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 22 Hotels in Coeur d'Alene
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Shilo Inn Suites - Coeur d'Alene 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
Set in the premiere, year-round resort area of Northern Idaho is the Shilo Inn Suites- Coeur d'Alene. With 139 spacious suites, it's the ideal place to stay for business travelers or vacationing families. The hotel is convenient to local attractions, the Convention Center and is easy to find, located at Exit 12 off Interstate 90. Children 17 and under always stay free with an adult. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Inn Coeur d`Alene Hotel Coeur d`Alene
Shilo Inn Suites - Coeur D'Alene Idaho

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