Wow, our stay was good until I saw charges from this Best Western that I did not know why they were there. I called and found out they charged us $100 for cigarette butts left in the room. Funny thing is non of us smoke. I am highly allergic to cigarette smoke. My 13 and 15 yr old sons don't smoke either. I am sure this is from the guest before us but I got charged for there miss hap. I called and was very rudely told I had to wait and talk to the accountant on Monday. I will do this. I will get my money back. If I was smoker I would take the hit but not this time. The rooms were nice and very modern. Over all a nice stay to attend Scarywood. All we did was sleep in the rooms. The buffet was gone before we got there for breakfast. Very slow service to replenish the food. Rated a 2 based on the over charge and food service.