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“Wonderful Hotel and Views” 5 of 5 stars
Review of The Coeur d'Alene Resort

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The Coeur d'Alene Resort
115 South 2nd Street, PO Box 7200, Coeur d'Alene, ID 83814   |  
Hotel amenities
Ranked #7 of 22 Hotels in Coeur d'Alene
GreenLeadersSilver level
Top Contributor
77 reviews 77 reviews
39 hotel reviews
Reviews in 43 cities Reviews in 43 cities
29 helpful votes 29 helpful votes
“Wonderful Hotel and Views”
5 of 5 stars Reviewed October 19, 2012

We have always wanted to stay here and weren't disappointed. We had booked a garden view but were upgraded when we checked in. The room was very large with a huge living room and an elevated sleeping area. We faced the marina. The room was nicely appointed and the view was wonderful. The property is very large with many dining options. We enjoyed the Dockside very much. The shopping area had many local interesting shops and there were lots of walking opportunities. Loved our stay!! The location of the hotel is very beautiful as is the lake.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea V, Manager at The Coeur d'Alene Resort, responded to this review, October 20, 2012
Thank you for your kind review on Tripadvisor.com. The staff at The Resort loves hearing all of the positive feedback. We hope to see you back at our property again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
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English first
Clermont, FL
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 12, 2012

I attended a meeting at the Coeur d'Alene Resort earlier this month. This property is located on a lake with magnificent views of the lake and mountains surrounding the lake. The lodging facilities are well appointed and comfortable. The conference center is spacious with lots of variable sized meeting rooms. Several dining options are available in the resort as well as the adjacent downtown area.

Room Tip: Ask for a sleeping room in the Lakeview Tower.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea V, Manager at The Coeur d'Alene Resort, responded to this review, October 13, 2012
I am very glad to hear you enjoyed your stay here this fall. Thank you for your positive feedback of our facilities. Please, stay again soon.
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Southeast
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 11, 2012

I stayed here for three nights for a conference. I was very impressed. I had a room with a lovely lake view and a step-down couch area with a fireplace (which added a fantastic cozy aspect on chilly nights!). The bed was very comfortable and the room was spotless. Room service was prompt and professional. I hope to return again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea V, Manager at The Coeur d'Alene Resort, responded to this review, October 13, 2012
Thank you for your kind review of The Coeur d'Alene Resort. We loving hearing positive feedback from our Guests. We hope to see you again, soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona, United States
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 9, 2012

The Coeur d'Alene Resort has many of the pluses and minuses of a true resort. The setting, on the lakefront, is beautiful, as is the lobby. The rooms look nice, but the hot water in the shower in my room never worked right (the maintenance worker came quickly when I called, but wasn't able to make it much better), and the plumbing in the room of the colleague next door dripped. Wireless internet was free, which is not always the case for a resort, but parking was $17 per day. The fitness room was reasonably clean, and had some equipment (stationary bicycles, steppers, weights), but I was surprised it didn't have any treadmills. The meals catered by the hotel were quite good, as catered meals go. I didn't go to any of the restaurants, but there are some nice ones nearby.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea V, Manager at The Coeur d'Alene Resort, responded to this review, October 10, 2012
Thank you for your review of The Coeur d'Alene Resort. I apologize for the plumbing issues you had in your room and for your colleagues as well. Those rooms will be more thoroughly looked into when they are not occupied by Guests. The recent multi-million dollar remodel we had done included tripling the size of our recreation center, including six treadmills. Thank you again for your feedback, I hope you are able to come and stay again soon.
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Twin Falls, Idaho
Top Contributor
50 reviews 50 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 7, 2012

Recently went to the resort for a business conference. There were a couple pros and cons.
Pros - Nice large rooms, beautiful view, within walking distance to a couple fun places.
Cons - We had asked to have our bedding changed and they did not, we had to call again and ask. They left the sheets for the sofa bed in a pile on the floor. The two beds in our room were also rather small. Offering double beds vs queen making it a tight squeeze if sharing a room for business.
I requested a conversation with the lady in charge of the food for our conference to talk to her about my options for dining gluten free while at the convention, I never did get a return call or a room call.
I would certainly stay here again, however for the price of the hotel there were a couple things I was expecting to be a bit nicer. The spa was very friendly and the Dockside restaurant downstairs was nice and had a gluten free menu.

Room Tip: Rooms facing the lake have fireplaces
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea V, Manager at The Coeur d'Alene Resort, responded to this review, October 10, 2012
I am happy to hear you enjoyed your stay here at The Coeur d'Alene Resort. I am disappointed to hear our bed types were not made clear to you at the time of booking; this is our standard when a guest reserves a room directly through one of our agents. Thank you for your review and we look forward to your return in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Everett, Washington
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 6, 2012

I recently stayed here for a conference. I had heard this was a beautiful hotel and location. It is that, but I was disappointed in our room. We reserved a room with queen beds, but they are not queens, but double beds! Our room was on the second floor with no view but overlooking a rooftop. The room was freezing when we entered and I turned up the heat and then went to dinner. When we returned, it was still cold and cold air was blowing through the vents at 78 degrees. I went down to registration desk and asked if we could change rooms. They instead sent up an engineer to our room. He removed the panel and apologized that someone had closed off some valve so that no heat could come through but it was now fixed. He cranked it up to 90 degrees and said to leave it there for about 15-20 minutes. It did warm up but we could not find a balance.
The room got increasing cold and early in the morning we turned up the heat with little success but listened to a whining sound from 4:30 AM until we got up.

I went to my meetings at the conference and then returned to our room in the afternoon and it was freezing again! I went down to the desk and again complained about the temperature in our room. The desk person left I guess to talk with her supervisor and after 5 minutes decided to move us to another room. I was made to feel like I was bothering them by complaining.

I travel a lot especially on business and I would have expected some type of apology or possibly a discount on our room or upgrade or some type of recognition for all that we had been through especially given that I had my 80 year old parents with me.

On a good note, we enjoyed the Dockside restaurant for breakfast and their floating restaurant called the Cedars. But unfortunately I would probably not return here.

Room Tip: I would not recommend staying on the second floor.
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea V, Manager at The Coeur d'Alene Resort, responded to this review, October 10, 2012
Let me begin by apologizing profusely for the temperature issues in your room. That is an issue that should never have happened and that room is going to be dealt with right away. As the Front Desk Manager I will also immediately follow up with the staff who obviously failed to meet yours and our service standards.
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Dallas, Texas
Top Contributor
70 reviews 70 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 2, 2012

I get to vist this beautiful town twice a year on business and there is really no other place to stay. Pretend your in New York City and splurge on the finest lakeview room with fireplace and balconey and it's still cheaper than most NY hotels. The rooms are truly outstanding, Cedars floating restaurant is consistently great, the golf course world famous, what's not to like?

Room Tip: Lakeview suite can't be beat
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelsea V, Manager at The Coeur d'Alene Resort, responded to this review, October 3, 2012
I love your comparison of The Coeur d'Alene Resort to New York City, it is very accurate price wise! Thank you for your review, hopefully we will see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Coeur d'Alene Resort

Address: 115 South 2nd Street, PO Box 7200, Coeur d'Alene, ID 83814
Location: United States > Idaho > Coeur d'Alene
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Coeur d'Alene
#3 Business Hotel in Coeur d'Alene
#7 Family Hotel in Coeur d'Alene
#7 Romantic Hotel in Coeur d'Alene
Price Range (Based on Average Rates): $$$
Number of rooms: 337
Official Description (provided by the hotel):
Ultimately there is something magical about a visit to The Coeur d'Alene... With idyllic landscape, year-round activities, and its spectacular setting at the shore of one of America's most beautiful lakes, it is no wonder that Coeur d'Alene has been christened the "Playground of the Northwest". We have mastered the art of relaxation. With luxurious accommodations, rejuvenating spa treatments, sumptuous cuisine, and breathtaking holiday displays, this four-star resort continues to be the destination of choice for discerning travelers worldwide. ... more   less 
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Also Known As:
The Coeur d`Alene Hotel Coeur d`Alene
The Coeur d Alene Resort Coeur d Alene
The Coeur D'Alene Resort Idaho

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