Stayed one night and left. Turned on the air because it was hit and gray-black crud flew out the vent and all over the bed. I ignored that at first and brushed the cruft off the bed and went on. Went to use the bathroom and the toilet wouldn't flush right, like it was backed up. Had to flush 2-3 times each use. There wAs also something splattered on the bathroom wall and ceiling. On top of that the faucet handles on The bathroom sink leaked all over the counter. Hotel staff did nothing about it.
Breakfast vouchers were included with our stay. When checking in we were told additional vouchers could be purchased for $5.00 each. However, when my wife went down to purchase them the next morning, they told her they would cost $11.50 each. When I talked to the front desk staff to straighten it out, suddenly the story was that we had a discounted room that didn't include those amenities. When I pointed out that I paid full fare regardless of who I made the reservations through, they backed down and charged us the originally stated $5.00 price. Of course it then took the restaurant over a half hour to seat us.
I expressed my dissatisfaction upon checkout and that I didn't feel we had gotten out money's worth. They said thanks and charged my card full price anyway.
We will not be staying there again On our subsequent stay in Boise we stayed at the Hampton Inn. It was a worlds better experience.
- Official Description (provided by the hotel):
- The Riverside Hotel's riverfront location offers direct access to the Boise Greenbelt's 26-mile paved trail alongside Boise River. Our spacious guest rooms are decorated in a Contemporary style, including an ergonomic chair at an oversized desk featuring task lighting and an easy-access power source. Work with ease and efficiency from your room, utilizing two telephones with complimentary high speed internet. Guest rooms include one King or two Queen beds, most with courtyard or river views. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Boise
- Boise Doubletree