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“Loved the Hyatt Place Boise” 4 of 5 stars
Review of Hyatt Place Boise/Towne Square

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Hyatt Place Boise/Towne Square
3.0 of 5 Hotel   |   925 North Milwaukee Street, Boise, ID 83704 (Formerly AmeriSuites Boise Town Square Mall)   |  
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Ranked #25 of 55 Hotels in Boise
Western U.S.
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
“Loved the Hyatt Place Boise”
4 of 5 stars Reviewed November 10, 2012

This was a very nice discovery for us. We make frequent trips through Boise on our way further west or east, and with the addition of the Hyatt Place at Towne Square we think we've figured out a way to make the Boise part of our trip fun and enjoyable. We loved everything about it -- price, accommodations, amenities, pool, ease, the style, and the service. This is a very good brand for Hyatt, and our kids thought they were pretty special. The staff made them feel that way. Don't hesitate to book Hyatt Place Boise.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review, November 12, 2012
I'm so happy your family had such a good time here in Boise! Hopefully we will see you again next time you're travelling through town.
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158 reviews from our community

Traveler rating
    78
    50
    17
    8
    5
See reviews for
40
44
10
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Salt Lake City, Utah
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 6, 2012

We enjoyed our stay, the rooms were typical of what I've seen at other Hyatt Place properties, which means we enjoyed a nicely remodeled suite with a large TV with many hookups for watching movies from our iPad. The pool area was large and nice, though there was no hot tub. Good, free, hot breakfast was included.
We were placed in a room next to the elevator, which worried me, but we never heard a sound from inside our room.
Traffic in the area was surprisingly very busy, it made getting around difficult at times.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review, November 8, 2012
Thank you very much for your feedback. I'm glad you had a nice quiet room. You are absolutely correct, during rush hour some of the roads here can get congested. We have some shortcuts we use a lot with our shuttle that can help alleviate some of the traffic at the more difficult intersections. We will make sure to communicate that with our guests.
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St. Louis Mo.
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 5, 2012

Really enjoyed the Hyatt Place Boise Towne Square. Room was great and always clean. Had a
large room with huge couch as well as area to work with computer, etc. The bedroom area was
sort of separated, but had a very large 60 in. TV that swiveled so you could watch from either
the sleeping area or the couch area. Morning breakfast was available in the lounge and always
had good, fresh options. And the staff was super. Always friendly and there to help with anything you needed. There was also an indoor pool - very nice, but didn't use it.

Room Tip: We were on the 3rd floor - very quiet. View of the mountains and saw the most fantastic rainbow ev...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review, November 8, 2012
I'm glad to hear that you enjoyed yourselves. I'm jealous that I didn't get to see the rainbow. Your kind words and business will always be appreciated and we look forward to seeing you again soon.
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Ketchum, Idaho
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 5, 2012

My new favorite place to stay in Boise is the Hyatt Place. It's close to the mall, has a great staff and quiet rooms.....

I love the layout and size of their rooms and the breakfasts they provide. Best breakfast we've found that is included in the room rate, but yes, it does get busy!

I also love that the front desk staff actually remembers you after a couple visits....impressive way to guarantee return visits..!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review, November 6, 2012
Thank you very much for your review. I'm so glad to hear our staff took such good care of you. We hope to see you again soon!
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Seattle
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 3, 2012

Probably in an attempt to woo the young middle manger set, the Hyatt has developed the Hyatt Place. For 50 year olds, don't let the overly modern fashion look scare you away. The rooms are very liveable. The focus is to maximize the living space at the expense of a Very small bathroom. The surprise for us was that the two bed rooms are NOT queen size beds. So if you no longer spoon with your spouse in bed, there is a comfortable sofa bed which just happens to be a queen size bed. Seems that they have it a bit backwards. Breakfast was unique with breakfast sandwiches. Eat while it is busy, because the sandwiches get a bit dried out.

Room Tip: If you need a queen size bed, make sure that is what you get.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review, November 6, 2012
Thank you very much for your feedback, we appreciate your honesty about our hotel in Boise. Hopefully we will see you again when your back in Boise!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ithaca
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 30, 2012

We booked 3 nights with Hyatt reward points. Quite a deal compared to other reward programs. The hotel is furnished in modern decor, the breakfast and bar area were comfortable and conveniently located.
The front desk clerks were very helpful with travel questions and wakeup calls along with arranging for the free shuttle to the airport. They even had coffee ready for the early check out people -
The hotel location on Milwaukee is close to fast food places and retail stores. Easy drive into downtown Boise.
We stayed on the 4th floor and didn't notice residual smoke odor from the before non smoking days but the air did smell like raspberries.
King size bed was comfortable and sitting area with ottoman separated by a half wall from the sleeping area was cozy. The coffee pot counter had it's own sink with a fridge underneath.
If ever in Boise again would definitely stay here.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review, October 31, 2012
Thank you very much for your kind words and loyalty to the Hyatt family of hotels. It is always a pleasure to help a Hyatt Gold Passport member take advantage of the membership perks such as the free night stays. We hope to see you again whenever you travels bring you back to Boise!
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Scottsdale, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2012

Very clean, modern rooms. Best complimentary breakfast we have ever had. Service was excellent too! All employees were very friendly. We will be staying here again the week of Thanksgiving. Highly recommended!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review, October 26, 2012
Thank you very much, we look forward to seeing you again in a few weeks!

Take Care,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Boise/Towne Square

Address: 925 North Milwaukee Street, Boise, ID 83704 (Formerly AmeriSuites Boise Town Square Mall)
Phone Number:
Location: United States > Idaho > Boise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Business Hotel in Boise
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Boise/Towne Square 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Boise/Towne Square Hotel Boise
Hyatt Boise Towne Square
Boise Hyatt

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