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Hyatt Place Boise/Towne Square: Traveler Reviews

3.0 of 5
925 North Milwaukee Street, Boise, ID 83704 (Formerly AmeriSuites Boise Town Square Mall)
Hotel amenities
Hyatt Place Boise/Towne Square
Ranked #16 of 56 hotels in Boise
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113 reviews from our community

    Trip type
Traveler rating
    61
    34
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    5
Date Rating
Salt Lake City, Utah
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
“Great stay at Hyatt Place Boise”
4 of 5 stars Reviewed November 6, 2012

We enjoyed our stay, the rooms were typical of what I've seen at other Hyatt Place properties, which means we enjoyed a nicely remodeled suite with a large TV with many hookups for watching movies from our iPad. The pool area was large and nice, though there was no hot tub. Good, free, hot breakfast was included.
We were placed in a room next to the elevator, which worried me, but we never heard a sound from inside our room.
Traffic in the area was surprisingly very busy, it made getting around difficult at times.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review
November 8, 2012
Thank you very much for your feedback. I'm glad you had a nice quiet room. You are absolutely correct, during rush hour some of the roads here can get congested. We have some shortcuts we use a lot with our shuttle that can help alleviate some of the traffic at the more difficult intersections. We will make sure to communicate that with our guests.
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St. Louis Mo.
Top Contributor
51 reviews 51 reviews
9 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
“Hyatt Place Boise Towne Square”
5 of 5 stars Reviewed November 5, 2012

Really enjoyed the Hyatt Place Boise Towne Square. Room was great and always clean. Had a
large room with huge couch as well as area to work with computer, etc. The bedroom area was
sort of separated, but had a very large 60 in. TV that swiveled so you could watch from either
the sleeping area or the couch area. Morning breakfast was available in the lounge and always
had good, fresh options. And the staff was super. Always friendly and there to help with anything you needed. There was also an indoor pool - very nice, but didn't use it.

Room Tip: We were on the 3rd floor - very quiet. View of the mountains and saw the most fantastic rainbow ev...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review
November 8, 2012
I'm glad to hear that you enjoyed yourselves. I'm jealous that I didn't get to see the rainbow. Your kind words and business will always be appreciated and we look forward to seeing you again soon.
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Ketchum, Idaho
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Great, quiet rooms......”
5 of 5 stars Reviewed November 5, 2012

My new favorite place to stay in Boise is the Hyatt Place. It's close to the mall, has a great staff and quiet rooms.....

I love the layout and size of their rooms and the breakfasts they provide. Best breakfast we've found that is included in the room rate, but yes, it does get busy!

I also love that the front desk staff actually remembers you after a couple visits....impressive way to guarantee return visits..!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review
November 6, 2012
Thank you very much for your review. I'm so glad to hear our staff took such good care of you. We hope to see you again soon!
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Seattle
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Hyatt new formula”
5 of 5 stars Reviewed November 3, 2012

Probably in an attempt to woo the young middle manger set, the Hyatt has developed the Hyatt Place. For 50 year olds, don't let the overly modern fashion look scare you away. The rooms are very liveable. The focus is to maximize the living space at the expense of a Very small bathroom. The surprise for us was that the two bed rooms are NOT queen size beds. So if you no longer spoon with your spouse in bed, there is a comfortable sofa bed which just happens to be a queen size bed. Seems that they have it a bit backwards. Breakfast was unique with breakfast sandwiches. Eat while it is busy, because the sandwiches get a bit dried out.

Room Tip: If you need a queen size bed, make sure that is what you get.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review
November 6, 2012
Thank you very much for your feedback, we appreciate your honesty about our hotel in Boise. Hopefully we will see you again when your back in Boise!
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Ithaca
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
“Hotel with class”
5 of 5 stars Reviewed October 30, 2012

We booked 3 nights with Hyatt reward points. Quite a deal compared to other reward programs. The hotel is furnished in modern decor, the breakfast and bar area were comfortable and conveniently located.
The front desk clerks were very helpful with travel questions and wakeup calls along with arranging for the free shuttle to the airport. They even had coffee ready for the early check out people -
The hotel location on Milwaukee is close to fast food places and retail stores. Easy drive into downtown Boise.
We stayed on the 4th floor and didn't notice residual smoke odor from the before non smoking days but the air did smell like raspberries.
King size bed was comfortable and sitting area with ottoman separated by a half wall from the sleeping area was cozy. The coffee pot counter had it's own sink with a fridge underneath.
If ever in Boise again would definitely stay here.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexanderWellinghoff, Director of Sales at Hyatt Place Boise/Towne Square, responded to this review
October 31, 2012
Thank you very much for your kind words and loyalty to the Hyatt family of hotels. It is always a pleasure to help a Hyatt Gold Passport member take advantage of the membership perks such as the free night stays. We hope to see you again whenever you travels bring you back to Boise!
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Additional Information about Hyatt Place Boise/Towne Square

Also Known As:
Hyatt Place Boise/Towne Square Hotel Boise
Hyatt Place Boise/Towne Square Hotel
Hyatt Place Boise
Hyatt Boise Towne Square
Hyatt Boise
Boise Hyatt
Address: 925 North Milwaukee Street, Boise, ID 83704 (Formerly AmeriSuites Boise Town Square Mall)
Region: United States > Idaho > Boise
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Boise
#20 Business Hotels in Boise
Price Range: $
Hotel Class:3 star (3*)
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