We stayed here with our three small children. It was very clean, had a nice kitchen area, and ample space in the room. It also had a beautiful large closet. The bathroom was not huge, but was okay. My only complaint about the room was that the light for the shower/toilet was connected to the light for the vanity next to the beds, so if you have to get up in the night to use the bathroom, or want to get up early and shower while the rest of the family sleeps, the light will be on next to the beds while you are in the bathroom. The kids enjoyed the pool and hot tub. Breakfast was adequate, although the seating was limited and at times there is not enough room for all the guests. The parking lot was also large and there was plenty of parking for large vehicles. Overall, we were very pleased with the hotel and we would stay here again.

This is the 2nd time we have stayed at the Town Place Suites in Boise & were overall happy with out stay. The hotel is across the street from BSU where our daughter is attending school. Walking distance to the stadium & several restaurants. About a 10 minute drive to the mall. A couple things about the our hotel stay this time- the carpets were dirty. This could be because there was a lot of smoke in the area & likely travels on peoples clothing/shoes as well as in the air, but a good carpet cleaning is in need. Also, there is a need for more garbage space in the room. The garbage (only in the kitchen area & bathroom) is very small. If you are cooking, etc it will fill up quickly. Otherwise we enjoy the 2 room suite and the full kitchen. It makes out stay very comfortable & convenient. We will stay here again in October when we visit.

Good location near downtown, BSU, greenbelt trail. King room was comfortable for a four night stay. Bathroom had drawers in the vanity for storage so we did not have to keep toiletries on the counter. Good sized closet and some drawer space for clothes. Room was clean. Had minimal tableware, microwave, a small cooktop and refrigerator. Nice exercise room and a pleasant breakfast area. Not a great breakfast but a notch up from most "complimentary" breakfasts in motels. Overall, a very good value for the rate we paid ($80/ night AAA).

I booked three nights at the TownePlace Suites i using rewards points for a recent visit family in Boise. We had been driving all day with my two small children and we were anxious to check in to our room and get settled. We arrived after 4 p.m. (the TownePlace Suites check in time) and were told by the less than enthusiastic front desk person that the room would not be ready for another 10 minutes. I settled my family in the lobby and used one of the hotel's luggage carts to unload our car.

When I rolled the loaded luggage cart back into the lobby, the room was still not ready. The desk clerk offered no apology or explanation and told me he'd let me know when the room was ready. Another 15 or 20 minutes later, the room was ready (still no apology or explanation).

The room was on the third floor facing Boise's Train Depot. It was a one-bedroom suite with a king sized bed in the sleeping room and a sofa sleeper in the sitting room. There was a nice little kitchen with a full-sized refrigerator, a range, a large built in microwave and a dishwasher (which was running when we entered the room). There was also a full set of dishes and cookware.

The room was new and nicely decorated. There was no in-room safe. The TownePlace Suites offers free wireless that worked well. The bathroom was small with a combination bath/shower. My wife immediately noted that there were only three towels for four people. And we noted that the towels were thin and in some cases threadbare. We called the front desk to request additional towels. They never came, but my wife flagged down one of the housekeeping staff in the hall later that evening and they brought additional towels as well as bedding for the sofa sleeper.

The hotel has an indoor pool with a spa. Unfortunately the spa was out of order during our entire stay. When my wife complained to the front desk staff, she was told that they were waiting for a part and that we could use the outdoor spa at a Marriott Residence Inn adjacent to the TownePlace Suites. When she said she didn't want to drag our two young children across a busy parking lot to get to the other hotel, the staff person just shrugged. We also complained about the pool temperature being too cold and we were informed it was at the recommended temperature along with another shrug.

The Towneplace Suites offers a complimentary breakfast from 6-9 a.m. that we were never able to take advantage of. The hours were just too limited for a family with small children.

The heating/cooling system in the room was one of those bake or freeze systems that wasn't easy to control. So we spent nights kicking off covers and then pulling them up again when the air conditioning kicked in.

The TownePlace Suites seems to cater more to business travelers on extended trips rather than families on vacation. There is a nice little business center off the lobby with two computers for printing boarding passes. There was also a small workout room adjacent to the pool. It had a couple of tread mills, an elliptical machine and a stationary bike. There were also some free weights. The room and equipment were well maintained.

The hotel is in a very central location in Boise. It is adjacent to Anne Morrison Park and a block away from Boise State University. The Capitol Building is just a few blocks away. It is also easy to access the freeway.

I'm not sure whether it was because we were on a rewards stay but the front desk staff were never very friendly. When we checked out, the clerk simply said, "Looks like its all covered by points," and turned away. No "thank you for staying," or "hope you visit us again." So, although we thought the facility was nice, the lack of customer service probably won't bring us back.