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“Great people, great location, great stay” 5 of 5 stars
Review of Hampton Inn & Suites Boise Downtown

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Hampton Inn & Suites Boise Downtown
2.5 of 5 Hotel   |   495 South Capitol Blvd, Boise, ID 83702   |  
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Ranked #2 of 56 hotels in Boise
Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
“Great people, great location, great stay”
5 of 5 stars Reviewed October 29, 2012

The Hampton Inn and Suites in downtown Boise is excellent. This is a great location for both business travelers and tourists wanting to experience all the charm Boise has to offer.

Located in the heart of the theater and restaurant district, the hotel offers great service at a reasonable price. Two blocks from the local stage theaters, the hotel also is just a short walk to the Green Belt river walk and the Boise Art Museum. Just outside the door is a 9-show movie theater and there are a dozen excellent restaurants and coffee shops nearby.

By far the best feature of this hotel is the staff. The friendly, helpful and professional people who work here, from the front desk team to the housekeeping folks, impresses even the most jaded traveler. The employees sincerely like each other and their hotel, and it shows. Whether giving helpful advice on places to eat and things to see, or efficiently arranging checkout, the Hampton Inn Boise Downtown crew really goes the extra mile.

The pros: spotless rooms that, despite some older chairs and couches, are well maintained and inviting. The hotel offers an extensive selection of satellite TV and on-demand TV video. Excellent free WiFi. Microwaves and small refrigerators add to convenience and comfort. Very good fitness facility and small indoor pool, ideal for kids. Great business center with actual office supplies and working printers.

The complimentary daily breakfast bar (6-10 a.m. daily) was nothing to write home about, but can accommodate any dietary needs. There are hot trays of mediocre microwaved omelets, but the fresh fruit and oatmeal make up for the hot-side shortcomings. There's ample space in the dining area to enjoy breakfast without being elbow-to-elbow with the other guests. There's always complimentary hot coffee and tea in the lobby.

The cons: room windows don't open – you're dependent on the in-room heat/ac with no fresh air. Depending on the level of Fabreze used by housekeeping, this can be a real minus. While there are "enough" electrical outlets available, you still need to hunt for bedside outlets behind the end tables.

The "other:" There is a public parking garage attached to the hotel, with direct lobby access, for $10 a day, unlimited entry and exit using your room key. Your room key also activates the elevator – a nice hotel security perk. In addition, there's a front desk "store" with food and sundries in case you prefer to eat in your room.

I'll definitely stay here again if I find myself in Boise. The property is quiet, comfortable and has a great location, but the friendly and helpful staff is what would really get me to return. If you're a tired traveler, the people can make all the difference – something this Hilton Family property has figured out.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHamptonBoise, Director of Sales at Hampton Inn & Suites Boise Downtown, responded to this review, December 6, 2012
Dear TechPAO,
Thank you for such a great review! Your compliments to the team have been shared and are very much appreciated! I love seeing that you enjoyed some of our recently upgraded amenities such as the free WiFi and newly renovated fitness center! Your frustration in finding outlets in the guestroom has a fix on the way! We will soon have power boxes with multiple outlets and USB ports on the nightstand.

I love that you discovered so much about Boise on your trip. It is wonderful to have it all so close to the hotel. Next time you are here, stop at the front desk and we can uncover even more fun within walking distance! See you soon!

Cheers,

Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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353 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Salt Lake City, Utah
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 9, 2012

I recently stayed at this hotel for two nights on a business trip. It appears to be a fairly new property. The staff could not have been more friendly and helpful. Clean, spacious, modern rooms and very comfortable beds. The location is great. You're downtown surrounded by good restaurants and only a couple of blocks from a large park that runs along the river and that includes museums and a zoo. You can stay downtown and still enjoy the great outdoors. The breakfast was okay. Typical hotel breakfast buffet, plenty of choice but not such great quality. If you have a little free time walk a couple of blocks to the Anne Frank Memoria. It's beautifully done and a bit of a surprise to find it in Boise, Idaho.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHamptonBoise, Director of Sales at Hampton Inn & Suites Boise Downtown, responded to this review, October 25, 2012
Thank you gypsy03 for sharing your experience! It is always nice when a business trip can be fun also. I am glad that you enjoyed the downtown area and the Anne Frank Memorial. It is definitely a must see!

It is great to hear that you enjoyed the hotel and I look forward to sharing your KUDOS to the team!

Thank you and we look forward to having you stay with us again!

Kind regards,

Jennifer
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Milan, Italy
Top Contributor
65 reviews 65 reviews
51 hotel reviews
Reviews in 50 cities Reviews in 50 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 27, 2012

Being a gold reward member with Marriott I had never stayed at the Hampton Inns, but this time around I got a good rate and decided to try it, mainly for its location. Would definitely recommend it! First of all it's right in the heart of downtown Boise, a long walk from the football stadium (I was there for the Broncos game). You can actually take the free downtown shuttle to and from the stadium, but I decided to walk (about a mile and a half). Rooms are nice, spacious, clean, with a good view of the city. Breakfast was the best free breakfast I ever had. You have your choice of eggs, waffles, sausage, bacon, cereals, yogurt, fruit, muffins, breads, milk, tea, coffee, you name it. And the lovely girls at the front desk make you feel right at home. Thanks Hampton and thanks Boise! Good hotel, better people!

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHamptonBoise, Director of Sales at Hampton Inn & Suites Boise Downtown, responded to this review, October 25, 2012
Hi bostona,
Welcome to the Hampton Family! So glad to hear that you enjoyed your stay and our team exceeded your expectations with their friendly service!

I shared your rave reviews with our breakfast team and they were so appreciative of your comments. You highlighted all the wonderful options so well - definitely something for everyone!

We look forward to having you stay with us again!

Best,

Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Top Contributor
109 reviews 109 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 24, 2012

This is one of the nicer Hampton Inn's I've stayed at. It's in a great location in regards to activities, restaurants and bars. The rooms are large, clean and nice. The staff is extremely accommodating. Book early though as its close to BSU campus and game days make it almost impossible to get a reservation.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 22, 2012

I stayed here on a business trip and I must say, fabulous hotel. The location is perfect as it is near the BSU campus, in the heart of the arts district in downtown Boise, and near the local college bar scene. The hotel itself is also very nice as the breakfast is top notch......the bagel toppers one morning and then the southwest omelets the next were amazing. Great overall variety in the breakfast. Also, they serve coffee, tea, and cookies all day which is nice. Parking garage onsite is convenient and having to use your card to get to your floor in the elevator adds another sense of security. This is a MUST stay in Boise and I'll be back soon!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cold Lake, Canada
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 17, 2012

We stopped in Boise as we were travelling towards California. The hotel was nicely located and had great rooms. Breakfast was very average. Service was good. Although i stay well over 50 stay per year at the Hilton family with Gold membership, the hotel did give any upgrades for our room.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 10, 2012

The hotel is clean and modern and within walking distance of anyplace downtown. An adjacent parking garage is reasonably priced ($10/day). The room was very spacious, quiet and comfortable. Breakfast was better than average. And, overall, the hotel was an excellent value. Definitely one of the nicest Hamptons we've seen.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Boise Downtown

Also Known As:
Hampton Inn & Suites Boise Downtown Hotel
Hampton Inn & Suites Boise Downtown Hotel Boise
Hampton Inn And Suites Boise Downtown
Hampton Inn Boise
Boise Hampton Inn
Address: 495 South Capitol Blvd, Boise, ID 83702
Phone Number:
Location: United States > Idaho > Boise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Boise
#3 Business Hotel in Boise
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Boise Downtown 2.5*
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