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“Overall very good” 4 of 5 stars
Review of SpringHill Suites by Marriott--Boise

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SpringHill Suites by Marriott--Boise
3.0 of 5 Hotel   |   6325 North Cloverdale, Boise, ID 83713   |  
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Ranked #11 of 55 Hotels in Boise
callifornia
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Overall very good”
4 of 5 stars Reviewed June 30, 2014

Front desk was very responsive, property was well maintained. To the four things most important to me. (1) Bed---was very comfortable. (2) Pillows-- good selection and very comfortable. (3) Toilet paper- Not bad. Not wax paper but not Northern triple ply. Could be improved. (4) Bath Towels- not bad. Not the size of Motel Six but not the size of a full Marriott. Could be improved. Complimentary breakfast. Good selection of fruits (bananas looked really ripe), muffins, rolls, etc, scrambled eggs, waffle station, and most important to me - a Meat, bacon in this case. Overall the place was comfortable, quiet, friendly, and a place I would stay again. Not a true suite (separate bedroom) but a good sized living area, microwave, fridge, and a sleeping area separated by a full wall.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea O, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, July 24, 2014
Thank you for staying with us! We are happy to hear that you enjoyed our suites and amenities! Glad that our beds and pillows were comfortable for you! We look forward to seeing you on your next trip to the Boise area!
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214 reviews from our community

Traveler rating
    120
    82
    8
    3
    1
See reviews for
59
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87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
College Place, Washington
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 20, 2014 via mobile

The service at the front desk was spot on, they answered all questions, were very professional, and interacted with humor and a smile. The room was very nice and for the cost was a surprise as to how large and how many amenities are provided. I would recommend this property to anyone who is staying in the area. We found this hotel because we had to spend the night in the area on short notice, but the hotel is now on our short list of hotels that we would stay at even if the trip is a planned one.

Every group would be comfortable here, couples, families or even people in town for business.

Stayed May 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea O, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, July 24, 2014
We are so glad to hear that you found us and enjoyed your stay with us! Thank you for staying with us and adding us to your list of hotels! We appreciate the kind words about our staff and amenities! Looking forward to seeing you next time your travels bring you to Boise!
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St. George, Utah
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 19, 2014

During our many trips through Boise, we routinely stay at this location. We have found the facility consistently clean and well maintained with very friendly staff and an excellent breakfast. Whether it is the location or the quality of the insulation in the building, the rooms are very quiet and perfect to recover after a day's driving.

There are many eating locations within 3-5 miles of the hotel.

Room Tip: Long ago we created a profile that shows our preference for an upper floor. Most of the time Marrio...
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  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea O, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, July 24, 2014
We are so glad you stay with us when your travels bring you to Boise! Thank you for letting us know that you enjoy our suites and amenities! We look forward to seeing you next time!
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Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2014

I was recently in town and stayed at this Marriott. I thought the location was nice in relation to Boise and the surrounding suburbs. My room was clean, there were lots of nice towels and the front desk staff were not only helpful but surprisingly friendly. For personal purposes I might look into a vacation rental the next time I'm in the area, but would recommend this to anyone taying for a night or two.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea O, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, June 18, 2014
So glad to hear that you enjoyed your stay with us! Thank you for recommending us to others! Our friendly staff is always ready to help our guests!
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Eagle, Idaho
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 15, 2014

We chose this Springhill Suites because it is located near Meridian and Eagle. The hotel is close to many chain restaurants and shopping. The hotel, including the room and bathroom were very clean. Furniture and carpet were clean and not worn. However, the mattress needed to be replaced as you felt like you were sleeping in a hole. Our 3rd floor room was not quiet as you could hear conversations in adjoining rooms. It was especially loud on the weekend as there were lots of children running and yelling in the hallways. Our room had a sofa bed, desk and coffee bar with microwave, refrigerator and coffeemaker. The room was on the small side and could use better lighting. The front desk staff were always pleasant and anxious to help with anything you might need. The breakfast was ok, but not the best. One hot egg and side item was available each day; along with cereals, juices, fruit, yogurts, breads/pastries, and waffles. Internet speed was good.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea O, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, June 18, 2014
Thank you for staying with us while in the Boise area! We are happy to hear that we are in a good location when looking for a place to stay in Boise! We are working on getting our mattress's replaced. Hope you will choose to stay with us again next time your travels bring you to the Boise area!
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sunnyvale1
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 13, 2014

I was disappointed in this hotel. I choose this hotel because of the other reviews on trip advisor. The room we stayed in had very dirty carpet. The mattress had no support. We found an old doggie chew in the couch. The towels were very thin and needed to be replaced. In my opinion the rooms need to be remodeled badly. I would not stay here again. On a positive note the staff was friendly and kind.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan T, Manager at SpringHill Suites by Marriott--Boise, responded to this review, June 16, 2014
Thank you for sharing your experience at the Springhill Suites Boise. I am sorry to hear that you were disappointed in your stay with us. We will certainly take your feedback seriously and use it to make necessary changes. I apologize that your experience wasn't what you have come to know and expect from a Marriott hotel. We will be working diligently to make improvements and I hope you will give us another chance the next time you visit the Boise area.
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Centerville, Utah
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 12, 2014 via mobile

We recently stayed 2 nights at this Boise hotel located near the Hewlett Packard compound. The staff was very friendly and helpful. The facilities were very clean and well maintained. Our room was quiet and the air conditioner worked great. The breakfast is very nice with an assortment of breads, muffins, eggs, yogurts, cereals, and fresh fruit. The WiFi worked well for us and we did not upgrade it to a faster speed. This hotel is close to several eating places and is close to Boise. I would definitely recommend Springhill Suites.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea O, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, June 18, 2014
Thank you for recommending us as a place to stay in Boise! We are so glad you enjoyed your stay and our assortment of breakfast choices! We look forward to seeing you next time your travels bring you to Boise!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites by Marriott--Boise

Address: 6325 North Cloverdale, Boise, ID 83713
Location: United States > Idaho > Boise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Boise
#13 Romantic Hotel in Boise
#17 Business Hotel in Boise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott--Boise 3*
Number of rooms: 119
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Also Known As:
Springhill Suites By Marriott--Boise Hotel Boise

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