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“Best for Business” 5 of 5 stars
Review of SpringHill Suites by Marriott--Boise

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SpringHill Suites by Marriott--Boise
3.0 of 5 Hotel   |   6325 North Cloverdale, Boise, ID 83713   |  
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Ranked #12 of 55 Hotels in Boise
Santa Barbara, California, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Best for Business”
5 of 5 stars Reviewed September 8, 2012

I had to go to Boise for business and it was a very stressful trip. That said, staying at Springfield Suites was the only stress-free part of the trip. They were helpful in all aspects (and a huge thank you to Scott Terry for straightening out booking problems!), rooms were comfortable, anything I needed was taken care of. Next time I come back for pleasure!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, October 5, 2012
Thank you for the great comments in regards to your stay at the Springhill Suites. It is nice to know that during a stressfull stay on business that we could be the least stressful part of the trip. That is what we strive to be whether traveling on business or for leisure time, extra stress when coordinating a stay is not needed. We hope to see you back in Boise in the future and at Springhill Suites.

Kind Regards,
Beth
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214 reviews from our community

Traveler rating
    120
    82
    8
    3
    1
See reviews for
59
35
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87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Boise
1 review
5 of 5 stars Reviewed September 4, 2012

This Marriott is very clean and comfortable. I highly recommend this hotel to those who like the convenience of having a desk, fridge, microwave and a lovely sitting area all in one room. The air conditioning worked great and the housekeeping was excellent!
Thank you!

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, September 24, 2012
Thank you so much for the positive reveiw in regards to our hotel. The feedback is always welcomed and helps others make educated choices for their stay in Boise. It is great to hear that the hotel met your needs for your stay and we hope you will continue to be a loyal guest. This fall we are undergoing some renovations so a new updated look, with the same level of comfortable stay you can expect.

Kind Regards,
Beth
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Seattle, Washington
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 24, 2012

This trip was part pleasure and part business. The pleasure part was the stay at SpringHill Suites. First of all I had accidently looked at the wrong dates when booking the reservations for my husband and me. As soon as I discovered my error I phoned the hotel and was able to correct the dates of stay by a very pleasant lady. Everyone from the reception desk to the support staff was friendly and kind. The room my husband and I stayed in was well appointed. We loved the entry into a small sitting area with a short wall separating it from the bed. The bathroom had a great shower - one of the best for a hotel. There was even a free breakfast set-up that was very nice. The only complaint I have is that the bed was way too soft. Other than the mattress everything about this hotel was wonderful.

Room Tip: Anything away from side doors.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, September 10, 2012
Thank you so much for the positive feedback about the Springhill Suites! Especially when traveling for business adding the extra stress, I am pleased to hear we were able to accommodate the change in dates and make sure your stay was pleasant for both leisure and business.

We look forward to seeing you again in the near future, whether business or for fun!

Kind Regards,
Beth
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Summerland, Canada
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 24, 2012

Our family stayed here for several days as we were in town for a wedding at the Eagle HIlls Golf Club. We had stayed here several years ago as well. We like the location for this area of town. Although in a business park, it feels like it is away from the busiest areas of traffic (e.g. Eagle road). The motel and rooms are nice, and designed such that they make us feel relaxed - very pleasant. Here are our notes:

- very friendly staff
- clean, pleasant rooms
- very good breakfast (hot and cold)
- mattresses sloped down a bit in middle, which bothered the adults' backs after a couple days
- wifi was obnoxious, as you had to re-login to their website to connect for each session! This should be changed to match the approach Best Western or Comfort Suites and others take.
- could use more bedside plugs (we had to unplug the lamp and clock radio to get plug access)
- Good pool for kids (it's square and not large, so not good for laps).
- shopping, food, etc. reasonably close, but you'll want a car if staying here.

All in all, a good choice for our stay!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, September 10, 2012
Great to hear that your stay was pleasant and met your expectations especially with a lengthy stay for your family. It is always nice to get feedback about our hotel so we can always improve and make sure we continue to be a pleasant stay. This fall, the Springhill Suites will be going through some renovation and with that our high speed internet will also be updated, mostly for speed as well as ease of use.

We look forward to seeing you and your family again in the near future and hope you will be back to see our renovations.

Kind Regards,
Beth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Layton, Utah
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 26, 2012

I don't like to stay in downtown hotels so this Springhill Suites is a perfect stay. Rooms are very clean, lobby is clean and desk staff is very friendly. The hotel is just round the corner from tons of shopping and dining options. Also close to a wonderful golf course. I would not hesitate to stay here again. Getting to downtown Boise is not hard either.

Stayed June 2012, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, July 13, 2012
At the Springhill Suites we are so happy you enjoyed your stay with us! What a great description of our property for those guests who do not necessarily want to be downtown. It is great to hear that we met all your needs with being close to shopping and dining as well as many recreational activities...lots of golf courses by us! On behalf of the staff we look forward to having you stay with us again.

Kind Regards,

Beth
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Bend, Oregon
Top Contributor
71 reviews 71 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 22, 2012 via mobile

I spoke with 3 or 4 different front desk people, and they were all very friendly and professional. They opened breakfast early for a weekend event, which was thoughtful. The location was super convenient for our purposes. Facilities were clean, indoor pool and hot tub were very nice. The air con worked well, although the 2nd night we just put it on air only so it wouldn't click on and off all night (I tend to sleep best with 'white noise'). I would give it 5 stars, but our alarm clock was not functioning properly (they did offer a wake up call though, and said they would replace it when they could), and our bed seemed a little tired for a typical Marriott. Possibly just a fluke, and by no means a serious problem.

Stayed May 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, May 28, 2012
It is so nice to see such great comments about our staff at the Springhill Suites. We take pride in our employees who in turn take pride in our guests! We have had a busy May and hope that our efforts to help accommodate all guests during their stay with us is positive and problem free, especially with the most important meal of the day...breakfast. Also, in regards to the alarm clock, thank you for bringing the issues to our attention. We are continuously keeping up with our preventative maintenance to be proactive against problems in the room.

We hope to see you again soon in the Boise area.

Beth
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Edmonton
Top Contributor
76 reviews 76 reviews
45 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed April 6, 2012

If your staying in the area for business this is a good clean hotel. Rooms on the 4th floor were spacious with a living area and bedroom separate. LCD T.V. could be seen from both areas.

Bed was comfortable and overall the stay was good. Typical Marriott breakfast which is a continental style however always a nice touch by Marriott.

There was a pool, hot tub, and workout room however none were used by myself. Just an observation.

Room Tip: 4th floor rooms are spacious, not sure about other floors.
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  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth S, Front Office Manager at SpringHill Suites by Marriott--Boise, responded to this review, May 8, 2012
Thank you so much for the positive feedback! At the Springhill Suites we definitely want to make sure our business travelers are taken care of with proper accommodations with our spacious rooms, and yes the continental breakfast to get the day started. We have recently added a shuttle service, by reservation, for transportation to and from the airport as well as the immediate area surrounding the hotel. With many of our business travelers not having their own transportation as well as our HP business travelers coming from all over the world the shuttle service has proved to be a great asset. Although you did not utilize our pool/spa and fitness area maybe on another visit you will get to experience these options. In the fall our now smaller fitness area will be doubling in size and getting a makover, as well as many other areas throughout the hotel. This is to help us keep putting our best foot forward to accommodate not only our leisure traveler but also those business travelers who make hotels there home away from home.

Kind Regards and hope to see you again soon!

Beth
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Additional Information about SpringHill Suites by Marriott--Boise

Address: 6325 North Cloverdale, Boise, ID 83713
Location: United States > Idaho > Boise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Boise
#13 Romantic Hotel in Boise
#17 Business Hotel in Boise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott--Boise 3*
Number of rooms: 119
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Also Known As:
Springhill Suites By Marriott--Boise Hotel Boise

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