So Fanci Freez owners Megan and Chris are RUDE and MEAN.. all i asked for on Saturday with my dinner was Ketchup... Well I didnt get it so i called back to see if i could come back and get it since we had already left and got told no. so i went back anyway took the food and said this is why i didnt want to have to come back to get the ketchup. i said since my food was cold if they could re make it and they refused. Megan gave me some of the money back. but that is not the point the point is, if they would have made it to were i had fresh hot food instead of cold to eat we would have had no issues. well i tried to call her husband to explain what happend and got told he doesnt believe me and his wife is ALWAYS right. but said to come back and he would refund the whole check today. well i went back and they still have 1.63 of my money. when i told megan that she said oh well and to go f*** myself and to get off there property. after loving there food for over 13 years i will NEVER go back!! I ended up NOT eating dinner that night due to them... i live to far from there to start, and i wasnt even going home at the time.. like i said "but that is not the point the point is, if they would have made it to were i had fresh hot food instead of cold to eat we would have had no issues." Plus yes it was cold as well. should have been hot and fresh like they claim but even that was wrong. so there were many more issues then just the ketchup.. But for them to tell a customer to F*** off is pretty bad and wrong. but hey if people want to be treated that way that is there choice. i for that matter will not go back.. Plus I didnt degrade her in fact i think she did me. she was rude from the start of the conversation till the end of it today JUST THOUGHT ID TELL MY FRIENDS AND ANYONE ELSE WHO CARES TO KNOW!! thanks for listening and reading my RANT :-)
This all was over the weekend of June 22 to June 25 2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.