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“Great hotel (for 1 night)” 4 of 5 stars
Review of Heritage Hotel

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Heritage Hotel
TB 210 - 213, Jalan Bunga, Fajar Complex, Tawau 91000, Malaysia   |  
Hotel amenities
Ranked #5 of 8 Hotels in Tawau
Southampton, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
249 helpful votes 249 helpful votes
“Great hotel (for 1 night)”
4 of 5 stars Reviewed March 6, 2013

Not a reflection on the hotel but the town - there is little or nothing to do in Tawau itself. Great, friendly check-in and room (520) is large, double is biggest we found in Borneo. AC, shower, etc all work well - only let down in the room is wifi (worked once in 2 days) so had to use lobby all the time. Free or 10RM breakfast in restaurant next door wasn't to our European tastes - mainly Asian dishes. Sorry but chicken Marsala at 830am isn't for us so settled for toast, fried egg and coffee.
We ate in Olive Bistro (at end of road)on both evenings - friendly staff, beer/wine available, dishes for Chinese /Malay and Western tastes. Both had Smoked Salmon Salad (12RM) excellent, also popular with the locals.

Room Tip: Back rooms f possible. If going out during day close curtains or room like an oven on return.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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34 reviews from our community

Traveler rating
    2
    14
    12
    5
    1
See reviews for
2
9
3
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Kuala Lumpur, Wilayah Persekutuan, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2013

I stayed here for 1 night after having a vacation at Mabul island. What I can say is this hotel is very near to almost all attraction place in Tawau!

Nice room, bed and nice view from window.

The check in was easy and the receptionist was very HELPFUL. I was very excited to stay there again in future :)

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
207 reviews 207 reviews
43 hotel reviews
Reviews in 61 cities Reviews in 61 cities
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed January 5, 2013

A really pleasant hotel to spend a night on your way to Sipidan. The rooms are a little dated but have good a/c and showers and in room WIFI. The staff are helpful and can give directions to local restaurants and attractions.

The room was very quiet and we had a great nights sleep, for a relatively cheap price. I would definitely come back.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Broome, Australia
Top Contributor
95 reviews 95 reviews
70 hotel reviews
Reviews in 73 cities Reviews in 73 cities
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed September 30, 2012

We were not feeling so well and asked for a quiet room which overlooked the back lane having seen how busy the area was. The room was roomy and comfortable and not noisy once the traffic died down. The breakfast was in the cafe next door and they were nice and served a range of fare. This hotel competes with others that look cheaper and newer and possibly fresher inside but for the money, we would not bother and were quite happy with our stay. If on a budget, check out if any hotel eg Han Dynasty, have complimentary drop off at airport. It's quite far and costs 45R.

appointed with fresh paint and a nice bathroom that was large enough

Room Tip: Go back lane facing
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 4, 2012

The customer service during the process of checking availability, booking, so as the efforts and works after staying such as requesting for receipt, is GREAT !!! Fast response in polite manner. All miscellaneous and annoying small requests are well addressed in a timely fashion.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 29, 2012

We travelled in a group of 10 pax, booked 5 rooms for a overnight before heading to Mabul Island. Standard room, the price is reasonable, the rooms are clean.

There are all the facilities, like WIFI, TV and hot shower.

However for standard room, there is no window. Location on the hotel is in the center of the town. There serve good breakfast too.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 21, 2012

I arrived at 11am and the front office let me check-in! That's the best thing I could ever requested as I woke up at 4am for my 7:00am flight from Kuala Lumpur - Tawau (approx 3 hrs).
I took a airport taxi that cost RM 35 to Tawau town.

Checkin was breezy, the bellboys are friendly (and good looking too!). They are fast !
Front office ladies were very pleasant, gives me some direction and tips/option on what to do while I wait for my other friends to arrive.

I stayed in Room 508 (no window view), which is a non-smoking room. Room is not ultra modern, but is decent. Airconditioner is single unit, in perfect working condition. Shower room cubicle is slightly small and the water pressure is strong.
Face towels and big towels are provided.
In-room coffee/tea and water boiler is available + 2 bottles of 500ml mineral water.

Sleep quality was good. Overall not much complaint :)

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heritage Hotel

Address: TB 210 - 213, Jalan Bunga, Fajar Complex, Tawau 91000, Malaysia
Location: Malaysia > Sabah > Tawau Division > Tawau
Amenities:
Free Breakfast
Hotel Style:
Ranked #5 of 8 Hotels in Tawau
Price Range (Based on Average Rates): $
Number of rooms: 88
Official Description (provided by the hotel):
Heritage Hotel,Tawau is the one hotel choice for the discerning business travelers to Tawau. Heritage Hotel is a charming hotel that exudes the warmth and class in the heart of Tawau commercial center which promotes emotional contact between our valued guest and the hard attributes of the building, Heritage Hotel has 88 stylishly designed with tropical theme, modernism and spacious and comes with all the modern and unique rooms, which each characteristic of rooms base on value guest demands. Complete with in room amenities, evening guest rooms turn down service, coffee & tea making facilities, smoking and no smoking floors, space corridors in every floors, wireless internet accessible at lobby, special designed room for the disable, 24 hours CCTV and security service. The Hotel caters 3 completed luxurious and modernism conference rooms designed and ideal for variety of business seminars, exhibitions, product launching and also education intakes interview.At Heritage Hotel everyone can focus on what important while we take care of the rest. Whether it is for business or leisure, WE, Heritage Hotel is your heaven from stress and hectic schedules. ... more   less 
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Also Known As:
Heritage Hotel Tawau, Sabah

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