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“Good - Not Great - We Were Satisfied” 3 of 5 stars
Review of Baymont Inn & Suites Valdosta/At Valdosta Mall

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Baymont Inn & Suites Valdosta/At Valdosta Mall
2.5 of 5 Hotel   |   1725 Gornto Road, Valdosta, GA 31601 (Formerly Jameson Inn)   |  
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Ranked #14 of 34 Hotels in Valdosta
Appleton, WI
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
52 helpful votes 52 helpful votes
“Good - Not Great - We Were Satisfied”
3 of 5 stars Reviewed December 22, 2013

We stayed at the Baymont for just one night as were traveling to FL.
Finding the hotel was a little bit tricky. We knew it was by the mall but we didn't see it so we drove into the mall parking lot to turn around and drive back only to realize the hotel is basically in the mall parking lot. The room was fine, clean, smelled fresh, ok linens, walls were a bit dinged up. The furniture appeared to be rather mismatched - my first thought was that it came from a yard/estate sale - not your basic run of the mill hotel furnishings. The hotel is nicely located near numerous restaurants and we took advantage of strolling through the mall since we were right there. Breakfast was fine, make your own waffles, cold cereal, yogurt, muffins, a small variety of fresh fruit. There are a lot of hotels in the area, if we find ourselves back in Valdosta I think for the price we paid, we would consider staying at the Baymont again.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont46916, Guest Relations Manager at Baymont Inn & Suites Valdosta/At Valdosta Mall, responded to this review, December 31, 2013
happytraveler,46
Thank you for taking time to leave us your thoughts. I would like to let you know that we are in the process of making some updates. We have had new carpet installed throughout our hotel. We do have some more projects expected to begin in the upcoming year. We do invite you to come back and see our updates.

Thank you,
Charity Terry
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
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    56
    23
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Bloomington, In
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 1, 2013

This was not up to par for a Baymont. The room door opens to the outside and the room needed some cosmetic repairs to the walls. We didn't have any washclothes in our room and when my husband asked the cleaning lady for some, she didn't have any either. The staff was helpful in the breakfast area and the gravy was a little better than the last Baymont we stayed in in Lakeland Florida. It was at least edible. Not very good for the money we paid.

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont46916, General Manager at Baymont Inn & Suites Valdosta/At Valdosta Mall, responded to this review, December 15, 2013
Overdrive 52,

Thank you for staying with us and we appreciate your honest feedback. I'm glad you found the room clean, cleanliness is very important to us. We are amidst renovations and we will be repainting the guest rooms soon, we would love to have you back when we do. Next time you and your family stay with us I will personally walk you to your room to ensure it exceeds your satisfaction.

Thank you,

Leanna Keen
General Manager
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Fishers, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 18, 2013

We arrived at Baymont with our 2 small dogs and the room we were promised was not available. After unloading our dogs and luggage and settling into the room we were asked to move because someone else wanted our room! Couldn't believe it! We ended up going to another hotel but I did observe that the bed was very hard and the furniture was old and worn. We are frequent travelers and I have never had such a crappy experience. I did feel a bit sorry for the young man working as I believe he was "strong armed" by the man that wanted our room.

Room Tip: Go to another hotel
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont46916, General Manager at Baymont Inn & Suites Valdosta/At Valdosta Mall, responded to this review, December 15, 2013
KKIN71,

Guest satisfaction is our number one priority at the Baymont Inn & Suites and I personally apologize that your visit was not satisfactory. I have spoken to the front desk worker about this situation with your room, I'm sorry for the inconvenience of having to move to the room next door; if you stop back in Valdosta to give us another chance I would be more than happy to walk you and your family to your room to ensure you are satisfied with the accommodations. We hope to see you again soon.

Kind regards,

Leanna Keen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Valdosta/At Valdosta Mall

Address: 1725 Gornto Road, Valdosta, GA 31601 (Formerly Jameson Inn)
Phone Number:
Location: United States > Georgia > Valdosta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 34 Hotels in Valdosta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Valdosta/At Valdosta Mall 2.5*
Number of rooms: 55
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Also Known As:
Jameson Inn Valdosta Hotel Valdosta
Valdosta Jameson Inn

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