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“Renovation going well - nice place to stay” 4 of 5 stars
Review of Ocean Plaza Beach Resort

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Ocean Plaza Beach Resort
2.5 of 5 Resort   |   1401 Strand, (Oceanfront at 15th Street), Tybee Island, GA 31328   |  
Hotel amenities
Ranked #1 of 10 Hotels in Tybee Island
Woodstock, GA
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
“Renovation going well - nice place to stay”
4 of 5 stars Reviewed 2 days ago NEW

Decided to stay on Tybee for one night. Chose this hotel based on Trip Advisor ratings. Friendly, helpful staff. We picked 3rd floor, ocean facing room with a balcony. The room was very nice - loved the new color scheme - bed very comfortable - great pillows! We slept like rocks, which may have been from walking in the crisp, clear air. Great location - walked across the street for lunch at Sting Ray. We are very much beach in the wintertime people and this worked really well for us. Will be interested in trying the new A.J.'s restaurant when it opens at the hotel.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 reviews from our community

Traveler rating
    29
    31
    17
    2
    0
See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Stone Mountain, Georgia, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't know why this hotel is called a resort because it is not. The only thing included in the cost is the parking. The hotel was clean and smelled acceptable. The staff was friendly. The pool on the grounds was never opened. I love the convenience to the beach. Which is amazing as I am a photographer and I had an engagement session on the beach. The beach is literally out of the back door. The beach goers got loud as they were coming back from partying but it wasn't a deal breaker. There was a lite amount of sand on the floor due to the traffic to and from the beach. There is an over-priced restaurant attached to the restaurant. I think it is called the Ocean Reef. The food was horrible. The bus stop that takes you to downtown Savannah is within walking distance. Overall all the hotel was ok nothing great. I will return.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Ocean Plaza Beach Resort, responded to this review, 4 days ago
Thank you so much for vacationing on Tybee Island, staying with us and taking time to post a review online. I noticed that you stayed with us in July of 2014. Please know that the hotel was purchased on July 31st by a very caring and professional group of investors. Our company operates more than 30 award-winning hotels up and down the east coast. We appreciate all our TripAdvisor reviews, but yours is important to all of us on so many levels. I'd like to use this opportunity to address a lot of your concerns/observations and share our new direction with all the readers of TripAdvisor. Since purchasing the hotel my team and I have been working around the clock making improvements. Our #1 focus was on cleanliness and improving the maintenance at the hotel. Through hard work and dedication our team has turned the hotel around. The hotel went from #7 on TripAdvisor to #1 over the past 6 months. You mentioned the property is in no way shape or form a "resort". We couldn't agree with you more if we tried and will be addressing that issue in the months to come. I felt it was important to share our progress since purchasing the hotel. To date we have installed new large flat screen TVs, upgraded to HD cable signal, refinished all 208 bath tubs, replaced the bright goods in every bathroom, purchased microwaves, put on new roofs, and upgraded the hotel's boilers. One of the most exciting improvements occurred just this past week. We leased out our restaurant to Tybee's famous and incredibly popular "A-J's Dockside". Now Tybee will be proud to offer two amazing A-J's restaurants. Our new restaurant is named "A-J's Beachside" and is expected to re-open in March. In addition to all our accomplishments, we plan on the following improvements being completed by the end of 2015:
- install curved shower rods
- provide new soft seating
- both pools will be refinished
- new pillows and bedding
- increased bandwidth and all new high speed access
We are not stopping there! We have more exciting changes and improvements planned that I'm sure you will enjoy. Please plan a repeat visit this coming summer and experience all our improvements.

Hope to see you soon! Until next time...safe travels.

Brett
General Manager
bloehr@linchris.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is right on the beach. My wife and I went there out of season in October and the weather was great. Rooms are ok. Only complaint is about the breakfast, which is good but not great. Perhaps more fruit variety and better costumer service. Also, it is easy to go to Savannah for a city tour. Overall it was a great experience.

Room Tip: Request ocean view rooms.
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Ocean Plaza Beach Resort, responded to this review, 1 week ago
We really appreciate you staying with us and then taking time to post a review on TripAdvisor. October is a great time to visit Tybee Island. The summer crowds have thinned out, but the beach and ocean water is still more than warm enough to enjoy. Since your stay, we have closed our restaurant for remodeling. It is slated to reopen in February or March. My team and I are very excited for the new restaurant to open. Please plan to come back in 2015 and experience all our improvements.

Until next time...safe travels.

Brett
General Manager
bloehr@linchris.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, PA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here right after Christmas. We were not aware that the restaurant was closed which was disappointing. However, there is a grocery store close by where we were able to pick up some items to get us through the evening and the nearby Sunrise Restaurant for breakfast. The room was basic but clean. The view from the oceanfront balcony was beautiful and access to the beach couldn't be simpler. Check-in was quick and pleasant. No complaints. Be sure to park where the front desk person directs you as the lot directly in front of the beach is city-run and there is a fee to park there.

Room Tip: Take the beachfront rooms.
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  • Stayed December 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Ocean Plaza Beach Resort, responded to this review, 2 weeks ago
Thank you for visiting Tybee Island, staying with us and posting a review on TripAdvisor. Our restaurant is slated to reopen in February or March. When it does...we expect it will be better than ever. By next week, I anticipate having a "big announcement" that our loyal guests will be thrilled to hear. It will be on TripAdvisor and our other social media channels. Be sure to "stay tuned"!!! Since purchasing the hotel in July, we have been addressing cleanliness and maintenance at the hotel. Our team has made HUGE strides. We hope you will come back this coming summer and experience our off-season improvements.

Until next time...safe travels!

Brett
General Manager
bloehr@linchris.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Gave an overnight stay as a Xmas gift for our son who was visiting the area. He enjoyed and really liked it. Management was great in helping us make this possible, and really seem to want to make positive changes. Look forward to staying there in the future.

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Ocean Plaza Beach Resort, responded to this review, 2 weeks ago
Thank you for allowing us to host your son while on military leave. I'm glad he enjoyed his visit to Tybee Island. On behalf of my entire team, we salute and appreciate your son's service to our country. In the future, please don't hesitate to reach out to me to book his visit. I'll ensure that he receives some additional upgrades/perks at no additional charge.

We really appreciate you taking time to post a review on TripAdvisor. Until next time...safe travels to you and your son.

Brett
General Manager
bloehr@linchris.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

While there is clearly more work to be done at Ocean Plaza, we had a very pleasant stay for New Year's Eve. We had a great view of the fireworks from our balcony and our room was clean and comfortable. It's not luxurious,but it is pleasant and certainly a good value.

Room Tip: Ask for the oceanview -- even on the second floor you have a clear view of the water and the pier.
See more room tips
  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Ocean Plaza Beach Resort, responded to this review, 2 weeks ago
HAPPY NEW YEAR! Thank you so much for spending the holiday with us and ringing in 2015 on Tybee Island! It was a GREAT fireworks display and really fun time at the hotel. Our guests enjoyed celebrating at the local restaurants and bars. Next year you will be able to enjoy our new restaurant and lounge. We are as you state "a work in progress". The week prior to your arrival we installed all new flat screen televisions and refinished all the hotel's tubs. Soon our new microwaves will be installed. Each week we are taking steps to improve the property and our guests experience. The truth is...we are only in phase one of a 2-3 year long remodeling program. The final product promises to be something really special.

Please plan on coming back this summer and experiencing our improvements. Until next time...safe travels!

Brett
General Manager
bloehr@linchris.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First, when I called and made the arrangements, they didn't tell me that the restaurant was closed for remodeling. That would've been nice to know before we got here. We are staying 3 days so that was a big item on our list of what we wanted. Then since we are here to relax, it would have been nice to be able to take a bath. We could take showers, but there was no way to stop the drain to be able to take a bath and relax. The other thing is minor, but I've not stayed at a hotel that didn't have some small bottles of shampoo. They have a face bar and lotion, but that was all. I'm glad that I brought some shampoo and soap with me. The location is very nice and the person that checked us in was nice.

Room Tip: South building is closer to the pier and the north building is closer to the pool.
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  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrettLoehr, General Manager at Ocean Plaza Beach Resort, responded to this review, 2 weeks ago
We appreciate you vacationing on Tybee Island, staying at our hotel and taking time to post an online review. As you mentioned, our restaurant is closed for remodeling. We anticipate it reopening sometime in February and are incredibly excited. I am very sorry you were not informed it was closed. We have notified every conceivable online source and followed up with them to ensure that they updated our listings accurately. Our team members regularly inform our incoming guests that the restaurant and lounge are closed. I am sorry you were not informed. I have notified our maintenance team that your room is missing the tub drain. We just refinished all 208 tubs and in the process were replacing and upgrading the stainless steel items in each bathroom. Please know that we will get it addressed immediately. My housekeeping team provides a new and upgraded bathroom amenity package to all our guest rooms. We switched this fall to a luxurious line of soaps, shampoo, lotion and conditioner. The fact that they were not in your room or noticed as missing during the inspection process is a triple failure. The housekeeper, inspector and I failed you. Again, I'm very sorry. We will be reviewing your experience in our morning managers meeting and I will be including it in our weekly newsletter.

Please know that my team and I genuinely care a tremendous amount. We all make mistakes. We will work diligently to ensure that we learn from them and don't repeat them. Please consider giving us another opportunity to serve you. Happy New Year...safe travels!

Brett
bloehr@linchris.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Plaza Beach Resort

Address: 1401 Strand, (Oceanfront at 15th Street), Tybee Island, GA 31328
Location: United States > Georgia > Georgia Coast > Tybee Island
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Tybee Island
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ocean Plaza Beach Resort 2.5*
Number of rooms: 208
Official Description (provided by the hotel):
The Ocean Plaza Beach Resort features 208 hotel rooms with easy beach access. Many upper level rooms offer a spectacular view of the Atlantic Ocean and the Tybee Pier & Pavilion.The Ocean Plaza Beach Resort is located just steps away from miles of white sandy beaches, rolling sand dunes, and the Atlantic Ocean. Tybee Island is a land rich in natural beauty and American history that is 20 minutes East of Historic Downtown Savannah. It is secluded from the rest of the world by picturesque Romerly Marsh. Tybee Island was recently designated America's Healthiest Beach by Health Magazine. It was also voted Best Beach Destination by readers of Georgia Magazine. We also offer banquet/conference facilities to accommodate any event from 10-200 people. ... more   less 
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Also Known As:
Ocean Plaza Beach Hotel Tybee Island
Hotel Ocean Plaza Beach

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