I've always been a firm Pizza Hut fan, no matter what city I visit. The local Tifton Pizza Hut has always had excellent pizza, but they do not offer delivery, so we tend to load up and dine in. The past 3 times (2 times at lunch and 1 time in the evening), it has been horrible all the way around. The evening experience, I had to argue with 2 servers and a manager over a coupon that was good for ANY large pizza, any crust, any specialty, etc. They didn't want to honor it AFTER I had ordered it and told the server I would be using the coupon. Both lunch times, the buffet was not fully loaded. Scarce variety of pizza. They didn't even have metal silverware, but instead plastic forks. You ever tried cutting pizza with plastic? The salad was wilted and we spent more time waiting on pizza to come out than we did actually eating. Call in ahead for a carryout? Good luck. I get hung up on 3 out of 5 times. Service and quality has just fallen in the toilet.
If you own or manage Pizza Hut, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.