I stayed here in December for 6 days between christmas and new years visiting family in the area. They had recommended the Hilton Garden Inn in the area, but after checking in there for one night, I had to check out the next day because of terrible service and rude staff.....I wont go in on the details here, since it doesnt concern this hotel review.
Needless to say I came to the Holiday Inn Express after my bad night at the Hilton....upon check in I was quickly upgraded to a suite for only $10 more and I'm glad they offered me that option since it was absloutley beautiful. It was a very large room, with a microwave and refrigerator. The bed was comfortable and I can say enough about the shower...excellent!!!
The staff were also very helpful in giving me directions and also kept making sure that my stay was wonderful. They didnt have any housekeeping on Christmas day becuase they had given all the housekeepers the day off to be with their families, but I was alerted on that when I checked in, and even on the morning of the 25th, I was offered new sets of towels and when I declined them, they were still delivered to me with a note saying " just in case you need them later".
I stay in hotels at least 100 nights a year when i travel for work, and I have to say for the price I paid, this had to be one of the best stays I've had.
Overall, a great hotel, very clean and only about 3 1/2 years old. Its definitely much nicer than the Hilton, and a lot newer. The best part of my stay would definitely have to be the staff and the service I received on a daily basis. The room followed a close second, and I would definitely recommend this hotel I know that I will return here next year when I visit family again.
