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Holiday Inn Express Hotel and Suites - John's Creek
2.5 of 5 Hotel   |   7146 Mcginnis Ferry Road, Suwanee, GA 30024   |  
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Ranked #1 of 11 Hotels in Suwanee
Franklin, TN
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Huge Room”
3 of 5 stars Reviewed May 30, 2012

I stayed in a two-queen room with sofa sleeper for two nights at $110+/night.

The room was much larger than I expected. It was clean and well-appointed, with HDTV, microwave, fridge and cabinets. The air conditioner blew cold and quietly. Check-in was perfect.

I thought the public areas smelled bad, perhaps lacking ventilation. I didnt notice a swimming pool - not that I expected one, but I sure would have used it in the heat. I was not impressed with the breakfast.

All in all it was a good experience, but not a good value.

Room Tip: Get a room at the end of the hall and take the stairs. You can park right outside the side doors.
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  • Stayed May 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressatljc, General Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review, June 6, 2012
Thank you so much for providing feedback on TripAdvisor. As far as the public area, we have a professionally installed air ventilation and scent machine at the reception area. I apologize for the experience you had and will definitely forward your concerns with the breakfast to our corporate office. We are actually in the process of changing a few of the breakfast items, so your feedback is definitely appreciated as it will definitely assist us in implementing these changes. Thank you again and we look forward to having you stay with us the next time you are in the area.
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38 reviews from our community

Traveler rating
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    12
    7
    2
    1
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11
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21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Cary, North Carolina
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 13, 2012

My husband and I stayed here for a golf vacation as it was centrally located to several courses. We never heard any other guests. I suspect that since there is no pool this hotel mostly caters to business travelers. We were there during the work week. The breakfast offerings were pretty extensive and well tended to by staff. We would definitely stay there again. There is also a great Whole Foods close by for some healthy meals verses restaurant meals. A movie theatre is also close by.

Room Tip: We had a regular room, but there may also be suites here for longer term stays.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressatljc, General Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review, June 6, 2012
Thank you so much for recognizing us on TripAdvisor. We appreciate you sharing your experience and we look forward to having you stay with us the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Normal, Illinois
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 25, 2012

Had 40+ travelers in group stay for different amounts and multiple times over a 4 month period (Oct - Jan 2012) and EVERYONE loved this hotel and staff. It was even a longer drive than several hotels located near our work location. One of the best places I've stayed too. Extremely personable and friendly staff. Always greet guests with a smile and warm welcome. Very clean facility and rooms. Breakfast was good. New washer and dryer on 3rd floor but took 2 cycles to dry clothes. Great location for grocery stores, a lot of nearby restaurants and shopping. I believe they finished major renovation in summer 2011. Rooms and facility look brand new! Great management staff, workers seemed to really enjoy being there.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressatljc, General Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review, March 28, 2012
All of us at the Holiday Inn Express & Suites - Johns Creek appreciate you taking the time to provide feedback about you and your group's experience with us. Thank you for not only trusting us to provide you with excellent accomodations but also trusting that we would take exceptional care of your group. Providing superior guest relations is our highest priority and we are so glad you and your fellow traveler's felt that from our team. We look forward to accomodating you when you are back in the area.
- Parish
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Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 17, 2011

I don't know how old the property is but it felt newer. The rooms were clean. The breakfast was good. Front desk staff was nice.

Room Tip: Room 310 was a king bed with a sofa, table, and desk, refridgerator and microwave.
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  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressatljc, General Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review, November 5, 2011
Thank you so much for recognizing us on TripAdvisor. Our property is about 9 years old; however, we recently completed renovations to the entire property in June. Updated pictures can always be viewed on our website. Thank you again for sharing your experience and we look forward to having you stay with us the next time you are in the area.

- Parish Patel
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Yonkers, NY
Top Contributor
152 reviews 152 reviews
39 hotel reviews
Reviews in 30 cities Reviews in 30 cities
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed April 27, 2011

We stayed here for a week in April 2011.I love the location and how clean everything is.I wish the room was bigger but i was happy overall.I wish the wifi was working as it should but that wasn't the case.The hotel was remodeling there first floor and i didn't mind at all.I like how easy it is to get to places.I'm not a very hard person to please so this got the job done.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressatljc, Director of Sales at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review, August 26, 2014
Dear leo_travel_agent,

We are pleased to hear that you enjoyed your week stay at our hotel. We are unique in having an all Suite program with 1 bedroom separated from living and full kitchens with appliances. We have been very busy on property with our full renovation and look forward to your return. We anticipate really WOWING you this time!

Sincerely,

Cristine Edwards
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NW Florida
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
3 of 5 stars Reviewed October 17, 2010

I noticed while driving up to the hotel from the road that the exterior was very clean. The concierge was very personable and helfpul and handed my spouse, who is the reason we are here on business, a cold bottle of water. The lobby looked nice with the average homey elegance I would expect from a Holiday Inn. I noticed the fitness center off of the lobby and it had an eliptical and treadmill through the window. I didn't go in and see what all was there. There is a fireplace opposite the entry way doors to the lobby from the motorcade area at the front. The room where breakfast is served is spacious with nice tables and padded upholstered chairs including a fireplace and seating area with several around the fireplace and a large flat-screen TV hung above them.
There are four floors. I was a little annoyed I had to go down to the 2nd floor to get ice because there wasn't one on the 3rd floor by the elevators - just a snack machine.
The room was nice and clean. I did notice they needed to wipe down the bottom several inches of the inside of the bathroom door and along the foot moulding around the tub/shower, as well as along the bottom exterior of the tub, but otherwise the bathroom was spotless and smelled clean. We had a mini-fridge and small microwave in the room as well.
The desk in the room had an ethernet cable, but also free wifi. The room had an easy chair and ottoman, and the king-size bed was very comfortable. The closet is not enclosed, but had hangars and a voucher if any dry cleaning, etc. was needed. The window had sun blocking curtains, along with sheers and side drapes.
The location is pretty convenient with a Starbucks closeby if you turn right out of the entrance and take a left at the light. It's also not very far from a Peruvian/Cuban fusion restaurant we went to called Sazon Cuban Peruvian Grill on 10970 A State Bridge Rd. We went there because they're listed on restaurant.com and with a special coupon code I was able to get a $25 certificate for $3. Their website has a coupon for a gree sangria.
The concierge was very helpful and let me know where the best mall in the area - Mall of Georgia - is which evidently includes some great stores and an IMAX movie theater.
A great benefit of this hotel, although not as exciting as the high rises in downtown Atlanta is that it is situated back off of the road and is quiet. It's right off of 141 next to a Zaxby's and about 30 minutes from downtown Atlanta. We stayed here because it's just down the road from where my spouse was working on business.
That reminds me that there was a small room off of the lobby with a desktop computer and printer/copier.
Currently only service animals are allowed.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressatljc, Director of Sales at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review, August 26, 2014
Dear corysgirlNWFlorida,

We thank you so very much for taking the time to review our hotel. We are especially happy that we were successful in making your experience great. Our goal is to ensure our guests are our number one priority and when the depart, we love that they share their thoughts with our other viewers.

We do have great news--We have brand new renovated rooms and will surpass your expectations even more on your next trip to our hotel.
Sincerely,

Cristine Edwards
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Marietta, GA
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed October 8, 2010

Our room was lit with compact flourescent bulbs which were harsh and unpleasant to read, watch tv or work under. Bathroom also had harsh cf lighting and an exhaust fan so loud you could hear it in the hallway. Bed was so hard it crunched when you laid down on it!. Did not enjoy our stay and would not recommend this hotel. There are plenty of others in the area to choose from.

  • Stayed October 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpressatljc, General Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review, October 11, 2010
As new management to this hotel, we truly appreciate your feedback. However, we feel bad that your stay was not as comfortable as expected. This is the first complaint we have heard about our bedding as our mattresses are new. In regards to the lighting, we use a standard energy efficient wattage. Definitely let us know the next time you are coming and ask for the General Manager to remind us about your review. By doing so, we will provide softer lighting for your room personally.

Sincerely,

- Parish Patel (GM)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel and Suites - John's Creek

Address: 7146 Mcginnis Ferry Road, Suwanee, GA 30024
Phone Number:
Location: United States > Georgia > Suwanee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Suwanee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites - John's Creek 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Suwanee is the newest hotel in the new picturesque and upscale city of Johns Creek. We are located in the heart of the Johns Creek Technology Park, near several Fortune 500 companies such as CIBA Vision, State Farm Insurance, GE-Hitachi, Nitta, Nordson, Kraft and the brand new Emory Johns Creek Hospital along with numerous others. Several casual and fine dining restaurants are also located in the park and our friendly and knowledgeable front desk staff would be happy to recommend one for you. Wake up in the morning to enjoy our wonderful, complimentary Express Start Breakfast featuring a selection of hot items. In the evenings, you can enjoy a quick workout at our on-site cardiovascular fitness center, followed by dining at one of the many restaurants conveniently located within the park. All our guest rooms feature either king or 2 queen beds with our Stay Smart triple sheeting. Microwave and refrigerator come standard in every room. We also offer free wireless and wired Internet access amongst a host of other standard amenities such as in room coffee, HBO, 2 line phones with voicemail, ergonomic desk chair, iron & board and our unique Kohler Stay Smart shower head w/curved shower rod. Our complimentary shuttle can take you anywhere within a 3 mile radius of the hotel during the week for your convenience. We look forward to welcoming you to Johns Creek and our beautiful hotel and being your home away from home! ... more   less 
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Also Known As:
Holiday Inn Suwanee
Suwanee Holiday Inn

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