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“Very nice, clean, reasonably priced older hotel--meets all Comfort Inn standards.” 5 of 5 stars
Review of Comfort Inn & Suites at Stone Mountain

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Comfort Inn & Suites at Stone Mountain
2.0 of 5 Hotel   |   5355 Stone Mountain Hwy, Hwy 78, Stone Mountain, GA 30087   |  
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Ranked #4 of 10 Hotels in Stone Mountain
Fond du Lac, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Very nice, clean, reasonably priced older hotel--meets all Comfort Inn standards.”
5 of 5 stars Reviewed April 18, 2011

Hotel entrance is off of the west-bound Hwy. 78 ramp. People at the front desk are helpful and friendly. Breakfast area is well kept up and spotless. Easy access to Stone Mountain, Wal-Mart and Wendy's.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review, May 31, 2011
We appreciate you taking the time to post your feed back regarding your recent stay with us.

On behalf of our entire staff here at the Comfort Inn & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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126 reviews from our community

Traveler rating
    49
    43
    17
    6
    11
See reviews for
64
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11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Knoxville TN
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 5, 2011

My husband and I, both senior citizens, were enjoying the warm pool and it was rare to find warm water, many hotels keep the water just above freezing, when about 20 teens decided to come into the pool area and began jumping and splashing water everywhere. Their parents were getting so wet they moved to an outside table on the other side of the glass.. The pool was in view of the lady at the front desk, I kept hoping she would come over and say something to the Jumpers and Splashers but she chose to ignore them. We finally got out of the water.
My husband and I like and enjoy children and realize they need to let off steam but they completely took over the pool.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review, April 14, 2011
Thank you for taking the time to respond back and give your feedback about our hotel. We pride ourselves on giving excellent service and accommodations. We apologize that we fell short of your expectations of us.

We hope on your next trip to Stone Mountain you will give us a chance to show this will not/does not happen again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stone Mountain
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2011

My fiance and I stayed in this hotel as a last minute resting place. The hotel is very clean and the staff is really nice. We turned down a couple girls before this because of the pricing but this one was right in our budget. We had a great stay and would choose this hotel again.

  • Stayed January 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this review, April 14, 2011
We appreciate you taking the time to post your feed back regarding your recent stay with us.

On behalf of our entire staff here at the Comfort Inn & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nashville
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 7, 2010

We had an opportunity stay at Comfort Inn and Suites in Stone Mountain this past weekend. We had a large group staying in two rooms and included four teenagers. We needed extra linens, extra toothpaste, etc. The staff was more than accomodating especially "Brandi", who went way beyond the call of duty to see that our hungry crew had all of the breakfast items that we needed each morning although she was also handling front desk duty. She did an exceptional job in making our trip a great one!

Stayed February 2010, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmga287, gmga287, Comfort_Inn_St_Mtn, Management Team at Comfort Inn & Suites at Stone Mountain, responded to this review, February 11, 2010
We appreciate you taking the time to post your feed back regarding your recent stay with us.

On behalf of our entire staff here at the Comfort Inn & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roswell, GA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 31, 2009

This was the worse experience I've had in this price range.

The good:
- breakfast was what you'd expect in this price range. Not better, not worse.
- The staff was friendly
- Indoor pool (others nearby in this price range didn't have an indoor pool as far as I could tell)
- bathroom appeared to be fairly recently remodelled

The bad:
- when I walked into the room and pulled down the covers there were cookie crumbs in the sheets. How can there be cookie crumbs in the sheets if the sheets are washed between each guest? I'd say there can't be.
- Room pretty yuck. Bad peeling wallpaper. Sloppy uneven paint job on old closet doors.
- I agree with other reviewers - the waffle maker situation was bad. A big wait for waffles due to only one waffle maker.
- Small tube TV in the room.

  • Stayed December 2009, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmga287, Comfort_Inn_St_Mtn, Management Team at Comfort Inn & Suites at Stone Mountain, responded to this review, February 1, 2010
Thank you for taking the time to provide us with your feedback about your stay at our hotel. On behalf of our entire staff here at the Comfort Inn & Suites we apologize for the concerns you experienced. I want to assure you, that your comments were heard. I have already addressed the issues you raised and am certain this will not occur again.

I hope that you will visit us again. Feel free to reach me at the phone number listed below to personally discuss with you any specifics and / or suggestions you'd like to offer in addressing these issues.

We appreciate the feedback and will use it to fine tune our operations so that upon your next visit, we can exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, FL
Top Contributor
58 reviews 58 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed August 16, 2009

Our family stayed here for one night with the sole purpose of visiting Stone Mountain. We just wanted something clean and nearby. It satisfied those goals. The room was clean and basic, without a problem. Apparently the main reason people stay here is to visit Stone Mountain. We asked the person at the desk her advice about when to go over to see the laser show and her answer wasn't very accurate. I would think they would know more about it given the number of people staying there for just that reason. We went by the advice from people here to go a couple of hours early.

My only complaint with this hotel was the breakfast. They had a small setup and it was way too crowded and small for the number of people trying to get their breakfast. One waffle maker, which is a nice idea, but they needed about three of them. There weren't enough seats. I ate my breakfast in a lobby chair. The food itself was about the quality I would expect from a hotel like this and not too bad.

  • Stayed July 2009, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmga287, Management response from Comfort_Inn_St_Mtn, Management Team at Comfort Inn & Suites at Stone Mountain, responded to this review, August 24, 2009
Dear Guest,
Thank you for staying with us on your visit to Stone Mountain Park , we apologize for our staff member not knowing accurate information pertaining to the park, in the near future we are equipping them with that information in their training.

Please allow me to apologize for that situation surrounding our breakfast area, it is our policy that we address every issue that arises from our customers. I am glad to hear that the quality of our breakfast met your standards. I hope that this incident will not prevent you from booking with us in the future. Please feel free to contact our management team at the hotel should you wish to discuss this matter further. We look forward to being able to assist you in any manner that we can.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2009

Last weekend my youth group stayed at the comfort inn stone mountain . I thought the breakfast was great, in the morning we all made our own waffles and the indoor pool was awesome! I hope we'll be back for next years retreat.

  • Liked — Heated Pool
  • Disliked — The circle you have to make to go everywhere
  • Stayed January 2009
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmga287, Country_Inn_St_Mtn, Management Team at Comfort Inn & Suites at Stone Mountain, responded to this review, February 2, 2010
Dear Guest, I am happy to hear that you enjoyed your room as well as breakfast and the indoor heated pool! We are delighted to hear that you had such a wonderful time here with us and hope that you will be back to stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites at Stone Mountain

Address: 5355 Stone Mountain Hwy, Hwy 78, Stone Mountain, GA 30087
Phone Number:
Location: United States > Georgia > Stone Mountain
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Stone Mountain
#4 Family Hotel in Stone Mountain
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites at Stone Mountain 2*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Inn And Suites At Stone Mountain
Comfort Inn & Suites At Stone Mountain Hotel Stone Mountain
Comfort Inn Stone Mountain
Stone Mountain Comfort Inn

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