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“fair priced deal” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Stone Mountain

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Country Inn & Suites By Carlson, Stone Mountain
2.5 of 5 Hotel   |   1852 Rockbridge Road, Stone Mountain, GA 30087   |  
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Ranked #1 of 10 Hotels in Stone Mountain
Biloxi, Mississippi
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“fair priced deal”
5 of 5 stars Reviewed July 10, 2012

We stayed here upon reading most of the reviews. I liked that management does pay attention to online feedback. It was clean and everyone very nice. Upon check out there were charges added for a mountain view. upon letting them know the were really sorry and fixed it immediatly.
Breakfast person around July 4th was not friendly and had to ask for items like silverware both days.
Need a larger holder for more quantity. The hot water was missing and had leftover tea or something diluted in it. Its labeled hot water and more than one person asked about the container. The lady ignored us. After a few complaints she just said go look in the lobby for hot water. She could have easily pulled that one out and thought of a solution.- refill it or change it out with lobby one. i felt it was pretty rude. Next day still no hot water for tea or hot choc.
Anyways everything else was great. Clean rooms and pool area. Good value if you are there to visit and not pay twice as much as other places.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Country Inn & Suites By Carlson, Stone Mountain, responded to this review, July 11, 2012
Dear Biloxian,
Thank you for taking the time to post a review. It's very important to us to get feedback from guests in order to learn what we did right and where we dropped the ball!
I am very disappointed to hear that my breakfast bar was not up to power during your stay. On behalf of my entire staff at Country Inns & Suites, please allow me to apologize for the concerns you shared about your experience with us. I have addressed the issues you shared with my team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
I really do appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. :-)
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273 reviews from our community

Traveler rating
    188
    69
    13
    2
    1
See reviews for
147
38
10
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Polish first
  • Any
English first
Lehigh, Florida
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 9, 2012

Our stay was for the Fourth of July Weekend! The hotel is about 6 minutes away. Right across the street was a Walmart. Vivian checked us in early as sweet as she was. Her favorite cake is carrot cake! She was wonderful and all of the staff we came in contact with was just as nice. Every thing was clean. The breakfast was very delicious. This hotel is #1 compared to the one across the street from Stone Mountain.

Room Tip: If you want stone mountain view....3rd floor!
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Country Inn & Suites By Carlson, Stone Mountain, responded to this review, July 11, 2012
Dear Trish 7303,
Thank you for your sweet review!!! I am excited to hear that you loved Ms. Vivian’s hospitality and our breakfast. We look forward to seeing you again on your next visit to Stone Mountain!
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Savannah, Georgia, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 6, 2012

We stayed here 2 nights over the July 4th holiday. The views of the mountain were great. It was only a few minutes drive with easy access to the Stone Mountain park. The breakfast provided both hot (eggs & sausage) and cold assortments. The room had plenty of sitting area (sleeper sofa and two large chairs) adjacent to the two queen beds.
We would stay again!

Room Tip: Ask for a room facing the mountain!!!
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Country Inn & Suites By Carlson, Stone Mountain, responded to this review, July 9, 2012
Dear Duabe C,
Thank you for the great review! We love hearing that you liked our breakfast and location! I have to admit that even after more than 9 years of living in this area, I am still in awe of Stone Mountain myself! Seeing the sun rise and sunset on the mountain is amazing!
Have a great summer and we hope to see you soon! :-)
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Crestview, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2012

Very nice and clean hotel. Beautiful and spacious rooms. Perfect fit for our family of 5.

Stayed June 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Country Inn & Suites By Carlson, Stone Mountain, responded to this review, July 9, 2012
Dear Hurstfamilyof5,
Thank you so much for sharing your review with guests! I'm glad to hear that you enjoyed staying with us and will be back. We look forward to seeing you on your next visit to Stone Mountain, GA. :-)
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Madison, AL
1 review
5 of 5 stars Reviewed July 2, 2012

My stay in Stone Mountain, GA was greatly enhanced because of the Country Inn & Suites staff, their willingness to go the extra mile for my comfort and the room & amenities were excellent. I would recommend this facility to anyone and I plan to stay here again when my travels bring me back to the area.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Country Inn & Suites By Carlson, Stone Mountain, responded to this review, July 4, 2012
Dear Ruth W,
It is so kind of you to write this awesome review! My staff is going to love hearing that you enjoyed their services and our hotel! We hope to see you again soon! :-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2012 via mobile

The service was OUTSTANDING for business or personal. I will seek out this property when I return.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Country Inn & Suites By Carlson, Stone Mountain, responded to this review, July 2, 2012
Dear Bkowalczyk,
Thank you so much for your kind words. I am exicted to hear that you enjoyed staying with us. We look forward to seeing you again! :-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whigham, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2012

Hotel is in great location. Very clean. Staff was very nice and helpful. Pool and spa was very clean and nice. Breakfast was great.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Country Inn & Suites By Carlson, Stone Mountain, responded to this review, June 29, 2012
Dear 43Sunflower,
I am so glad to hear that you found your stay enjoyable with us! :-) We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Stone Mountain

Address: 1852 Rockbridge Road, Stone Mountain, GA 30087
Phone Number:
Location: United States > Georgia > Stone Mountain
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Stone Mountain
#2 Business Hotel in Stone Mountain
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Stone Mountain 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Located outside beautiful historic Stone Mountain Park, GA and only 20 minutes from downtown Atlanta, we are the ideal place for your stay. A newly renovated hotel, we offer beautifully appointed rooms over looking Stone Mountain. We are proud to offer a hot breakfast, an indoor heated pool & spa, a fitness center, free wireless internet and fresh baked cookies everyday! ... more   less 
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Also Known As:
Country Inn And Suites By Carlson, Stone Mountain
Country Inn & Suites By Carlson, Stone Mountain Hotel Stone Mountain
Country Inn Stone Mountain
Stone Mountain Country Inn

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