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“Excellent Place, Excellent Stay!!!” 5 of 5 stars
Review of Hyatt Place Atlanta/Cobb Galleria

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Hyatt Place Atlanta/Cobb Galleria
3.0 of 5 Hotel   |   2876 Spring Hill Parkway, Smyrna, GA 30080   |  
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Ranked #3 of 13 hotels in Smyrna
Buffalo, New York
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
“Excellent Place, Excellent Stay!!!”
5 of 5 stars Reviewed April 5, 2013

I have been to many hotels and by far this is the best one I have ever visited. My daughter and I stayed two night. We arrived earlier than our 3pm check in. I asked if it was possible to check in early. It was. The staff was friendly and warm and made us feel completely welcome. We were on the 6th floor in room 619 with a view of some mountains a distance away and the cityscape/mall. I loved this room - two double beds, a huge living area separated by a frosted glass wall, and a beautiful bathroom. The couch even opened into a bed. There was a gigantic t.v., a refrigerator, and a sink in our room. I loved it. Totally impressed with the value. We walked around the corner to Applebee's for lunch and then ate dinner at the hotel's cafe. The food was delicious at both places. The purpose of our stay at this hotel was to be close to the Atlanta Aquarium. It was close, about 10-15 minutes to Atlanta. I thought that was close enough to the big city during a peak travel time. Breakfast in the morning was the greatest - fresh fruit, yogurt, cereals, hot fresh breakfast sandwiches, and tons more!!! I can't describe in words my love for this hotel. There is a nice pool, however, it was a bit chilly to try it out. It looked well maintained. Every encounter with staff was pleasant and friendly. They seemed like they loved being at their job. This doesn't happen often. I would recommend this hotel to everyone.

Room Tip: I loved the 6th floor. It had a good view from our window. :)
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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150 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
hampshire uk
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed April 2, 2013

Stayed here for 2 nights with my family. The hotel is undergoing some renovations on the lower levels but didn't effect us in any way other than a few odd smells now and again. Large room with amenities and a really good buffet breakfast. The location is good for eating places and it is a 20 min drive into the city. Excellent value for money and would recommend this hotel to anyone.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 15, 2013

Since we have a small pet we travel with, we always make sure we stay at a pet friendly hotel. When we made the reservations they told us they accept pets under 50lbs. Our dog is only 9lbs. Whe we checked in and announced that we were going to bring in our dog that's when they told us that we had to pay a $150 non-refundable pet fee!!! We could have boarded him for $39 for 3 nights! But what we decided to do was check out of this hotel ASAP and check into the Embassy Suites around the corner where the pet fee was only $50. However, Walter and Jay who worked the front desk were very nice people and extremely friendly. We just were not open to giving Hyatt Place a $150 and none of it was refundable....no sir! Nope not really pet friendly unless your pet has $150 to folk over.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
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Buford, Georgia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 14, 2013

My husband and I were on a romantic weekend getaway and started out at the Doubletree Suites, which we were not happy with, so we switched hotels after the first night. We both agreed that we wish we had stayed at this Hyatt Hotel the first night as well. The staff was amazing, the lobby was beautiful, and the room was gorgeous and immaculate. This hotel was built in 1985 but was completely renovated in 2011. It has a wonderfully urban, Art Deco feel to it. We chose to dine out rather than eat at the hotel restaurant, so I can't comment on that. The beds and pillows are amazingly comfortable and the furniture and decor is beautiful. I highly recommend this hotel!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 7, 2013

We all noticed by now that Hyatt needs to invest some serious money to make its Hyatt Place brand competitive again. This particular property is no exception: It is pretty tired looking and in some need of renovations. In addition, my room was not properly cleaned - I found hair all over the place....pretty gross!
Sharing my comments with the front office clerk at check-out, it became obvious that nobody really cared what I had to say. The manager, who happened to be behind the desk as well, just stared at me while chewing her gum with her mouth wide open....I guess they were out of town when Hyatt conducted their latest guest complaint management training....

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 24, 2013

We had a great stay at this Hyatt Place. The rooms are clean and well accommodated, the staff were all professional and friendly, the wireless internet and parking are free and the breakfast was also very good and free. This hotel is one of the best values in the Cumberland Mall area. There are also numerous restaurants just up the street plus a Carabbas and a sports bar just a short walk away. Midtown is less than 15 min away. This is the second time I've stayed at this hotel and the experience was consistent. I plan to stay here again on my future visits

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Top Contributor
74 reviews 74 reviews
55 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 14, 2013

Standard Hyatt Place. The hotel is having some renovations completed which did not have an adverse effect on the stay. What I like best about this hotel is its location restaurants. While the Smyrna area is not Midtown a short (1.5 miles) drive to the mall yields some excellent choices, i.e. Cheesecake Factory, Maggianos. Excellent staff, excellent breakfast bar. As previous guests mentioned, WIFI is slow.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Place Atlanta/Cobb Galleria

Address: 2876 Spring Hill Parkway, Smyrna, GA 30080
Phone Number:
Location: United States > Georgia > Smyrna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 13 hotels in Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Atlanta/Cobb Galleria 3*
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Also Known As:
Hyatt Place Atlanta/Cobb Galleria Hotel Smyrna
Hyatt Place Smyrna
Hyatt Smyrna
Smyrna Hyatt
Hyatt Place Hotel Smyrna

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