We all noticed by now that Hyatt needs to invest some serious money to make its Hyatt Place brand competitive again. This particular property is no exception: It is pretty tired looking and in some need of renovations. In addition, my room was not properly cleaned - I found hair all over the place....pretty gross!
Sharing my comments with the front office clerk at check-out, it became obvious that nobody really cared what I had to say. The manager, who happened to be behind the desk as well, just stared at me while chewing her gum with her mouth wide open....I guess they were out of town when Hyatt conducted their latest guest complaint management training....
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- Also Known As:
- Hyatt Place Atlanta/Cobb Galleria Hotel Smyrna
- Hyatt Place Smyrna
- Hyatt Smyrna
- Smyrna Hyatt
- Hyatt Place Hotel Smyrna