We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrific” 5 of 5 stars
Review of Hyatt Place Atlanta/Cobb Galleria

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hyatt Place Atlanta/Cobb Galleria to your Saves list
Hyatt Place Atlanta/Cobb Galleria
3.0 of 5 Hotel   |   2876 Spring Hill Parkway, Smyrna, GA 30080   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Double Your Points
Ranked #5 of 13 Hotels in Smyrna
Certificate of Excellence 2014
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Terrific”
5 of 5 stars Reviewed January 30, 2013

Warm welcome by Walter and Keisha, room was wonderful, overall experience outstanding. Would suggest an upgrade to the wifi which is a good bit slow during evening hours when traffic is high, but a definite place to return to. Well done all.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

176 reviews from our community

Traveler rating
    76
    52
    26
    15
    7
See reviews for
39
32
22
61
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Perth, Australia
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 17, 2013

Everything about this hotel was great, no dramas at any stage. Breakfast was ample and always enough of everything. Staff were friendly and helpful. Only issue we had was the GPS couldn't pinpoint the location of the hotel and kept us driving around the block until we eventually saw the signage on the hotel.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 11, 2013

Upon arrival Kiesha greeted us as return guest with a warm welcome on a very cold Atlanta night. We always stay at this Hyatt when driving from Naples, Fl to visit my mother. The chicken salad was as usual delicious. I have become a fan of Hyatt's for the last two years since they upgraded about everything and most importantly their service, taking a page from the Ritz Carlton's play book of service, service and service.

I reached Platinum Level a long time ago and would never dream of staying at a different mid range hotel. We always stay in suites and the Hyatt Place and Hyatt Houses are just perfect for a quick stay. Of coarse if I'm on business and need something upscale I stay at a Ritz or Four Seasons.

Keep up the good work Hyatt!

Room Tip: I like the ground floor and there is a great cigar bar near by
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 6, 2013

After spending 4 nights at the Sheraton in downtown Atlanta, I decided to spend the remaining 4 nights at the Hyatt Place near Cumberland Mall. Since I did not have a car, I took the Cobb County Transit bus number 10 (operates Monday through Saturday) from the Arts Center MARTA station in Atlanta. The bus dropped me off at the Cobb Transfer point across from Cumberland Mall. I could have asked for hotel shuttle pick up from the Cobb transfer point, but I decided to walk to the hotel instead.

Location: The hotel is only a couple of blocks from Cumberland Mall and within walking distance to various restaurants (i.e. Applebees, Carrabbas, Panda Express, etc.). The hotel does provide a shuttle service within a 5 mile radius, but I preferred walking instead.

Customer Service: Customer Service was excellent and personal. They called me by name everytime they saw me. When there was an issue regarding the water line on my floor, the manager promptly resolved the matter.

Room: The room was spacious with a separate living area (couch), fridge, sink, and work desk. The bathroom was really small. One issue is that I constantly heard the opening and closing of doors in the hallways, which caused my room door to shake.

Miscellaneous: Complimentary WIFI was offered in rooms/public spaces, and free continential breakfast was provided daily. The fitness center was basic, but they did have free headphones.

Tip: Guests will need to use their hotel key to access the hotel lobby after 11PM and before 6AM. I had left my key in the room by mistake. After coming from a New Years Eve Party, I had to ring the hotel intercom button for over 10 minutes before the hotel staff came to open the lobby door, and the person gave me another copy of the key.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, New Jersey
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 5, 2013

Stayed at this hotel with my Mom, we were greeted very nicely, the staff remembered our visit from 12 months ago. Check-in kiosk was broken, which was not a problem. The room lay-out is very nice with large area for sofa, desk, kitchen, bathroom. The carpet was dirty when we arrived and stayed dirty during the full duration of our stay. The quality of the mattress was not very good. Breakfast was decent with bagels and fruit salad.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Top Contributor
103 reviews 103 reviews
42 hotel reviews
Reviews in 55 cities Reviews in 55 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed January 4, 2013

We stayed at this hotel for 1 night on our way to Florida. It is close to the highway, yet far enough that there is no traffic noise. There are several restaurants nearby including a Carrabbas right across the parking lot.
The room had 2 beds as well as a pull out sofa in the seperate living area. We had no issues with noise and got a good night sleep.
Breakfast in the morning was nice with the typical bagels, cereal, etc as well as breakfast sandwhiches with egg and ham. It was a nice variety and very tasty!
I would stay here again if I needed a hotel in northern Atlanta.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocala, Florida
Top Contributor
60 reviews 60 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 30, 2012 via mobile

We stayed at this hotel two times in November. You can smell the soft subtle fragrance of the Hyatt before you even enter the lobby. The employees remembered us from our first stay. The breakfast was very good, just enough and the rooms are very well designed. The room has a fridge too which helps. The area immediately around the hotel wasn't great but it is a short drive to plenty of shops and restaurants.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Hyatt Place Atlanta/Cobb Galleria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Atlanta/Cobb Galleria

Address: 2876 Spring Hill Parkway, Smyrna, GA 30080
Phone Number:
Location: United States > Georgia > Smyrna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 13 Hotels in Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Atlanta/Cobb Galleria 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Hyatt Hotels Corporation, Hotels.com, Despegar.com, EasyToBook, Odigeo, TripOnline SA and Tingo so you can book your Hyatt Place Atlanta/Cobb Galleria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Atlanta/Cobb Galleria Hotel Smyrna
Hyatt Place Smyrna
Hyatt Smyrna
Smyrna Hyatt
Hyatt Place Hotel Smyrna

Owners: What's your side of the story?

If you own or manage Hyatt Place Atlanta/Cobb Galleria, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.