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“Wish we'd read the other reviews first...” 2 of 5 stars
Review of Days Inn Smyrna

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Days Inn Smyrna
2.5 of 5 Hotel   |   1200 Winchester Parkway, Smyrna, GA 30080 (Formerly Western Inn & Suites)   |  
Hotel amenities
Ranked #13 of 13 Hotels in Smyrna
Indianapolis, Indiana
Top Contributor
128 reviews 128 reviews
35 hotel reviews
Reviews in 74 cities Reviews in 74 cities
61 helpful votes 61 helpful votes
“Wish we'd read the other reviews first...”
2 of 5 stars Reviewed March 14, 2013

We just read the other reviews that were posted. Wish we'd read them first. The lobby area looks like it used to be a timeshare location, but don't know why anyone would every try to sell a timeshare in GA. The hallway was nice, and the room was actually okay. Beds comfortable. Door wouldn't shut easily, dead bolt wouldn't lock. Bathroom door squeeked horribly. Were staying 2 nights, used coupon from interstate/rest stops and only paid $39.99 per night. Next morning, got up to shower and HAD NO HOT WATER like other posts reported. Way too cold for cold showers. Went to get coffee, was gone. Had to ask, wasn't received well. Coffee wasn't that hot even after just made. Breakfast was non existent. Complained about the room issues. They fixed the door closing issue and the squeeky door, but didn't fix the dead bolt issue or the hot water. No comment about trying to switch to another room. Next morning, still no hot water. When we told the desk, the gal did apologize and stated she would have switched rooms. No mention about refund, taking money, etc. Plan to complain to Days Inn Corporate, as this is NOT a usual experience with their chain. Think twice about staying here, unless you want JUST a clean room and don't care about a hot shower.

Room Tip: Beware! Check the room for hot water before unpacking for the night.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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87 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Ozark, Alabama
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed January 15, 2013

I was told this was a brand new hotel, but was a lie! ceiling leaked outside our room & from 9 a.m to 8 p.m they vacuumed the water from carpet! in our room the phone didn't work, water in the sink was ice cold, water in the shower hot for 30 sec then cold for 2 mins, since it was family of 4 and we only had 2 towels we asked for more towels and they told us we couldn't get more until the next day because that was our limit!? no heat was on in hallways when it was 30 degrees outside! oh and I pay priceline before we get there and they tell me no you haven't you have pay us so I says okay whatever... and today I received my statement to prove Yes I did pay priceline and they didn't even bother to check with priceline to make sure I don't pay twice!?
our family drove 270 miles to watch the Peach drop on New years eve, we had fun outside of the hell hotel just not in hell hotel! And yes this place should be open to the homeless people for free!

Room Tip: no room is a good room, we talked to others that were staying there and they would say Stay away fro...
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed January 14, 2013 via mobile

They need to be closed down they don't deserve no star.Terrible water was Ice cold my wife had to heat up water with the coffee pot I wouldn't let my dog stay here. My trip was wonderful but my stay was horrible they should let the hobos stay here for free.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Smyrna

Address: 1200 Winchester Parkway, Smyrna, GA 30080 (Formerly Western Inn & Suites)
Location: United States > Georgia > Smyrna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #13 of 13 Hotels in Smyrna
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn Smyrna 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
Stay at this Smyrna, Georgia hotel located close to Six Flags® Over Georgia, the Georgia Aquarium and nearby Atlanta attractions. Welcome to the Best Western Atlanta Northwest Hotel located just off of Interstate 285 in Smyrna, Georgia. This Smyrna hotel is minutes away from key area attractions such as Centennial Olympic Park, the Silver Comet Trail, the World of Coca-Cola® and Six Flags® White Water. The Best Western Atlanta Northwest Hotel features 117 spaciously-appointed guest rooms each complete with a microwave, refrigerator, cable satellite television and high-speed Internet access. Guests will wake up each morning to a complimentary full breakfast. Additional amenities at this Georgia hotel include an outdoor swimming pool, fitness center, guest laundry, ballroom, full business services and meeting facilities accommodating up to 200 guests. ... more   less 
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Also Known As:
Western Hotel Smyrna
Western Inn And Suites

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