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“They're their biggest fans” 4 of 5 stars
Review of The Cloister at Sea Island

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The Cloister at Sea Island
100 Cloister Drive, Sea Island, GA 31561   |  
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Ranked #1 of 1 hotels in Sea Island
Petaluma, California, USA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“They're their biggest fans”
4 of 5 stars Reviewed January 26, 2013

Amazing, luxurious rooms that are large, well designed and filled with beautiful furniture. The staff are friendly, professional and very competent. Some have been at Sea Island for many years. But the food and beach club are not up to the standards of the property and the people. But our sense was that the people who go there regularly think it's so great but it really isn't.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRiess, General Manager at The Cloister at Sea Island, responded to this review, February 6, 2013
Please accept our sincere thanks for taking the time to tell us about your stay. We appreciate your observations as they are invaluable in helping us improve the experience for our guests. I will follow up personally on your comments to ensure they are addressed. I do hope you’ll give us another opportunity to serve you. If I can be of any assistance personally on your next stay please contact me.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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417 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Westboro
Top Contributor
50 reviews 50 reviews
4 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 24, 2013

This was our second time here. Spent 3 days on our travels down south.
The Good: The Ocean view suite at the beach club was stunning! Spacious and beautifully appointed with a gas fireplace and magnificent view. 2 bathrooms and small but efficient kitchen.
Truly, this is where The Cloisters excel! Great Fitness Center and stunning spa. The property and amenities are all top drawer and very well taken care of.
The Bad: In my opinion the food is just not up to the heights the rest of the resort is. Found this on our first visit and the situation has not been improved. Disappointing! In a property as wonderful as The Cloisters, the food should be a lot more than glorified country club fare.
It is a major missing link. The other issue , though small in comparison, is the $20 charge to use the fitness facility. Really, at $600 a night for our room, this charge seems petty and unnecessary.
Have stayed at many high end resorts, ie. Four Seasons, Peninsula etc. and none of them charge to use the Fitness Centers.
Again, this is where I feel The Cloisters is a Country Club first that welcomes outsiders in but nickels and dimes them for the privilege while reminding them during breakfast, lunch and dinner.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRiess, General Manager at The Cloister at Sea Island, responded to this review, February 6, 2013
Please accept our sincere thanks for taking the time to tell us about your stay. We appreciate your observations as they are invaluable in helping us improve the experience for our guests. I will follow up personally on your comments to ensure they are addressed. I do hope you’ll give us another opportunity to serve you. If I can be of any assistance personally on your next stay please contact me.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, SC
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2013

The new Cloister may not be quite what the old was, but times have changed and it is still a lovely and elegant resort. The lobby and public rooms are gorgeous and the guest rooms very spacious and well decorated. Staff was friendly enough but service and food at Tavola and at breakfast left a lot to be desired. These issues need to be addressed before this becomes a five star resort.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRiess, General Manager at The Cloister at Sea Island, responded to this review, February 6, 2013
Please accept our sincere thanks for taking the time to tell us about your stay. We appreciate your observations as they are invaluable in helping us improve the experience for our guests. I will follow up personally on your comments to ensure they are addressed. I do hope you’ll give us another opportunity to serve you. If I can be of any assistance personally on your next stay please contact me.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Daytona Beach, Florida
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 23, 2013

Actually we stayed at the Cloister's Cottages, which is very close to the Cloister's Hotel. Actually everything is close together. The unit we had was fantastic. - four bedrooms (2 master's), five bathrooms, outdoor enclosed patio, heated pool, four fireplaces, kitchen with every possible appliance (all top of the line), about 3,500 square feet. Plus their was daily maid service, gardener and pool cleaner. Also the beds were extremely comfortable. Despite having four couples, we had plenty of space. We didn't want to leave and we will be back.
Everything on the island is convenient - grocery stores, restaurants and golf courses. The golf courses were excellent. We had caddies every day, which was a real treat.
The entire trip was first class!

Room Tip: Get a caddy! We had dinner one night at the Jekyll Club. It was too far away - about 45 minutes a...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 17, 2013 via mobile

We would come back anytime! What a great place to stay and the ambiance was well worth it. We ate at Tavola restaurant and enjoyed our wine and meal! The dessert was the perfect end to a perfect vacation.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, PA
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 17, 2013

My wife and I spent two days her in early January. Our reception was very cordial, and not the least bid stuffy. We had drinks and dinner at the Lodge. We sat in front of the fireplace in the lobby while we waited for our table. The atmosphere of the Lodge is heavy dark paneling, beautiful artwork and just an overall inviting surroundings. The menu was varied, but not too elaborate or fussy. The quality and appearance of the appitizers and dinner was five star. Along with it, the service was superlative. Prices were high, but very much in keeping with quality and quantity of what was served. The also had an excellent wine list.

The hotel rooms were architecturally beautiful, spacious, well appointed, and extremely clean. We had a balcony overlooking the lagoon, which was very picturesque. We dined in the River Room and had the best Red Fish that I have had in ages. The preparation, quality and service of the restaurant we also superlative.

We did not use the Spa, nor the Fitness Center, however we did play golf on the Seaside Course which was very enjoyable. Greens were fast, fairways in nice shape, but stay out of the rough as it is Bermuda grass and it is a challenge.

Overall, the hotel was five star. Hotel architecture, ambiance, quality of food and service is the best we have ever experienced. We cannot priaise this establishment enough.

Room Tip: They are all good rooms
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 10, 2013

As a native of Georgia, I have been to St. Simons many times and always favored the main island over Sea Island. As an occassional visitor to Sea Island, it always seemed to be a little stuffy and intimidating, but always a first class resort. After a recent visit with friends during the "off season", I have a different opinion. The new Cloister was incredible and seemed to be more comfortable than other visits. Maybe it was the lower guest occupancy, but it was truly a comfortable and enjoyable stay while providing the best service and amenities. The restaurants, golf, spa, and overall experience were exceptional. We've already made plans to return and hope that the high season during summer will be just as enjoyable. If you have never been, I would highly recommend. The deals in the off season and the relative tranquility of the resort are a perfect combination.

Room Tip: I would try to stay in the main building the next time. The outer buildings are connected but are a...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Cloister at Sea Island

Address: 100 Cloister Drive, Sea Island, GA 31561
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Sea Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Sea Island
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
Resort that offers golf lessons plus a variety of other activities such as kayaking, horseback riding, sailing and swimming. ... more   less 
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Also Known As:
The Cloister At Sea Island Hotel Sea Island
Cloister Resort Sea Island
Cloister Sea Island
The Cloister At Sea Island Georgia

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