The place could use updating - but the staff (especially Shannon at the front desk) is great and the views are incredible. The room was very clean - it just felt like 1975. The location is just wonderful. The floor (we were on the first floor) is not very soundproof - we could hear all walking and even some conversation from the room above us.

We stayed there for 3 nights to attend a wedding. We were really excited, but I felt skeptical because of some of the reviews that said the place was worn. Prior to reserving our room in the Oceanfront Building, I spoke with the reservation staff and they recommended it because they said rooms in that building would be the most up-to-date. We reserved the room with two queen beds and I appreciate that they took our request for the top floor into consideration. The room had a great view, but it was above the pump for the swimming pool, so in addition to the ocean sounds we also heard the pump. The bathroom was the part of the room that bothered me the most. There was mold and mildew all around the shower, and the window and window sill by the tub needed a good cleaning. I felt very uncomfortable washing our kids in the tub/shower. The other disappointment came when I specifically asked the reservation staff whether our room would have a kurig coffee machine and he said that all the rooms had it. We were excited about being able to bring our own K-cups so we could make the coffee we wanted...we even bought creamer before arriving. Upon arriving, we noticed the room didn't have a kurig and when I called the front desk to ask, he said that they recently changed so we were misinformed. The couch in the room looked a bit worn with a stain, one of the beds needed to be replaced, had a big slouch in the middle. The flip lock in our room was broken. The service at the resort was good. At one point, our child accidentally locked the lock box with a new code and security was sent to the room in no time to reset the code. We had the breakfast buffet one morning, very impressive and affordable. It was free for our kids and for the adults it was only $14 per person. Not too bad. We forgot to put the kids' stuffed animals in our bags one day and noticed that they were missing when naptime arrived. I called the front desk and they promptly notified housekeeping. The housekeeper just said she didn't see anything so that was that. We looked all over the room again to make sure and still couldn't find them. So I went to the housekeeper again and she just kept saying she couldn't have taken them because she would have seen them when she replaced the sheets. I asked if she could look through the sheets and was happy that she did because as she was shaking the sheets out, the stuffed animals fell out. It was our fault that we didn't put them away but I'm glad the housekeeper was willing to look through the sheets. We knew others who reserved other rooms, and the cabana room looked very new...and the bathroom had no mildew. So if you are undecided on the rooms, my suggestion is to ask specifically and maybe compare rooms upon arrival. We also saw a couple of condos. We almost reserved at the Tabby house but was told that the housekeeper doesn't do the dishes and that we would have to put the kitchen back to normal. We didn't like that because that means the dishes in the cabinets would be left the way the previous guests left them, and what if they didn't clean them well? And also, other hotels we've stayed at would load and run the dishwasher each day. We saw the Hampton House and it was huge but not impressive in terms of being up-to-date. Overall, the resort seems a bit run down and could use some updating. The location was great though.

The overall beauty of St. Simon's Island is at its best in the winter. Weather in the 60s and the ocean seems cleaner and a deeper blue than in the summer. The cabana room has entrances both to the hotel and to the beach as well as a special sitting area to see each morning's sunrise over the Atlantic.

We decided to go out of town for Christmas and saw a special with Groupon for the resort. It was horrible. The first day night we cooked, housekeeping didn't empty kitchen trash can which left an odor as well as overflow. The next evening, in the middle of the night, a drunk patron was beating on our door by mistake. As I was trying to figure out what was happening, and I turned on the lights, a roach crawled cross the kitchen floor. Needless to say, we ended up writing a list to specify that trash be taken out the next day. Perhaps if you use Groupon, you are given subpar accommodations and service across the board. Do not stay here. Jenkins