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“great hotel” 5 of 5 stars
Review of Doubletree by Hilton Atlanta Roswell

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Doubletree by Hilton Atlanta Roswell
3.5 of 5 Hotel   |   1075 Holcomb Bridge Road, Roswell, GA 30076   |  
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Ranked #1 of 8 Hotels in Roswell
Certificate of Excellence 2014
atlanta, United States
1 review
“great hotel”
5 of 5 stars Reviewed November 26, 2013

very clean and friendly hotel located within reach of other districts and the staff was amazing. the traffic was a little heavy for a weekend but the staff offered a upgrade which i thought was a great addition to our stay

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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406 reviews from our community

Traveler rating
    187
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    60
    31
    13
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
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  • Any
English first
Deer Park, United States
1 review
5 of 5 stars Reviewed November 26, 2013

The front desk and the restaurant staff are the absolute best. I have been there almost every week for 5 months and their consistency is amazing. From Francis, Megan, Abdul, and Anna in the restaurant to Darlene and the entire front desk staff, to Ricky as well as the other extremely nice concierge....excellent excellent excellent.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockville, Maryland
1 review
5 of 5 stars Reviewed November 22, 2013

We stayed at the Doubletree in Roswell with a group of family members. We were down for our grandson's confirmation. We found everyone extremely accommodating.

My 6 year old grandson got sick with an intestinal bug that quickly made the rounds. Everyone was concerned and caring.

We also were very impressed with "Ricky" the van driver. He picked us up at the Marta station. We told him a group of us had to be at a Temple for services the next night. It was slightly outside the van perimeter. He told me to call the next day and he would check on it. I did and he called me back and took us all.

The Temple was locked when we got there and he made sure to stay until someone opened the door for us.

The next day as I was coming back in to the hotel Ricky and the woman at the front desk greeted me with "you lost your ID." I had no idea what they were talking about. Imagine my surprise when they held up my drivers license! I had dropped it in the van and Ricky waited for me to return it.

All in all, Rachael at the front desk, the front desk manager and many others made our stay memorable.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Des Moines, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2013

The Doubletree Hotel (Roswell) is an excellent location for your travels. I was extremely pleased with the staff and attention to details ensuring that their guests were well taken care of. The General Manager is very involved in ensuring that everything that needs to be done - is done - to provide the highest comfortable and care for business clients

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
avon lake ohio, United States
1 review
2 of 5 stars Reviewed November 21, 2013

Very attractive exterior and lobby area. Lobby was very crowded and hectic, Front desk was 4 deep in two lines. Most check-ins were patient, a few very annoyed. The 2 employees behind the desk were well dressed and professional looking. That is where it ended. They had no desire to "process" people as quickly as they could. No smiles, just move people along and get them out of the way. Both kept taking numerous calls and ignoring the guest checking in. My check in turn finally arrived and I was not greeted or thanked for my patience. Service bordered on rude, certainly indifferent. By the way, the manager was now there and I could understand why his people acted unprofessional. Finally got my room key and went to the room. Key would not open the door. After 3 calls and 2 trips back down to the front desk, a bellman passing me in the hall opened the door for us. Check in to getting in the room took 56 minutes. No sorry for the trouble. No apologies for the delay. Just a reminder that I did not get a free breakfast the next morning. I hope this was just a bad day at this hotel, but somehow I think this is "business as usual at this hotel

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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Addaliap, General Manager at Doubletree by Hilton Atlanta Roswell, responded to this review, November 22, 2013
We’re sorry we didn't provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned with our Front Desk team. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give us another opportunity soon to make your stay the best it can be.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fargo, United States
1 review
5 of 5 stars Reviewed November 21, 2013

I stayed here for three days for business related travel. The location was great, staff accommodating and accommodations comfortable. This hotel is a great choice for those looking for a comfortable stay in Roswell.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, United States
1 review
5 of 5 stars Reviewed November 21, 2013

I have stayed at this hotel most every time I go into Atlanta. I am always please with the service and cleanliness. This hotel has a very nice staff and is always able and willing to assist in any way necessary.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Atlanta Roswell

Address: 1075 Holcomb Bridge Road, Roswell, GA 30076
Phone Number:
Location: United States > Georgia > Roswell
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Roswell
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Atlanta Roswell 3.5*
Number of rooms: 172
Official Description (provided by the hotel):
DoubleTree Atlanta – Roswell, GA is off GA 400 close to local businesses and downtown Atlanta, GA. We offer free shuttle service to MARTA and to destinations within 5 miles plus complimentary WiFi. We have 12,000 sq ft of event space, an on-site restaurant, Dogwood Café and Lounge, and room service. Our other amenities include an outdoor pool, a fitness, and a business center. ... more   less 
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Also Known As:
Doubletree Atlanta Roswell Hotel Roswell

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