I write this review with a heavy heart because of how nice the owners have been in the past. Unfortunately for them, they left a man named Earl in charge when they travelled overseas for a month this past November. I have given them ample opportunity to contact me and clear up any issues, but I have never heard back from my multiple messages.
My experience was with a man named Earl who repeated several times that he did not care about me or my poor experience. I was locked out of my room (the key card had stopped functioning) and despite repeated attempts at remaking the key, I was not able to get back into my room after my morning workout. Earl seemed to think that the whole situation was very funny and there was an extremely long pause as he decided whether or not he was going to use his Master key to let me back in to shower and retrieve my stuff. Finally, he did leave the front desk to let me back into my room, explaining along the way that he was independently wealthy and did not care about me or anyone else (including the owners) in the hotel.
I have been truly scared in my travels around the US and around the world only a few times. This was one of them. I will not return to this hotel until someone other than Earl starts to care. Until then, I am headed down the highway to the next exit and a Hampton Inn.
- Also Known As:
- Holiday Inn Ringgold
- Holiday Inn Express Ringgold
- Ringgold Holiday Inn
- Official Description (provided by the hotel):
- The newest addition to the Chattanooga area is the exclusive Holiday Inn Express Hotel in Ringgold, Georgia, winner of the coveted 2008 Quality Excellence Award. A short drive to Chattanooga and Dalton, conveniently located to Atlanta, Knoxville and Nashville, the hotel serves the entire north Georgia corridor. Nestled in the serene surroundings of the Georgia foothills just off Interstate 75 in Ringgold, Georgia, the hotel boasts amenities that satisfy our leisure as well as corporate guests. The hotel features spacious rooms equipped with microwave and refrigerator, free high-speed Internet access, free local calls, fitness room with state-of-the-art equipment. The complimentary deluxe Express Start breakfast served at the hotel is a sumptuous array of fresh fruit, juices, cereals, breads, Danish, muffins, biscuits, sausage gravy, scrambled eggs, bacon, cheddar cheese omelettes etc. Companies: General Electric, Shaw Carpet Industries, Synthetic Industries, Hutcheson Medical Center Local area attractions: Lookout Mountain, Rock City, Ruby Falls, Tennessee Aquarium and Chattanooga Choo-Choo. ... more less
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